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Mars, Inc.


Country United States
State Washington
City Vancouver
Phone 973-691-3536
Website http://www.mars.com

Mars, Inc. Reviews

  • Mar 6, 2023

Brentwood Park at 1245 McClelan Dr in Los Angeles, CA , had an unit available for leave, when I called to inquire if still available , the lady which is the resdisent manager comemos the unit was still available for lease and she asked me if I make at least 3 times the amount of the rent to qualify and I answered that I actually have a housing voucher that would completely cover the amount of the rent, being deposited directly on the landlord's account every month. The lady went rampant on me, blasting on the phone that there was no way the building would allow section 8 tenants to live there and hang up the phone on me.

I felt humiliated and discriminated against as I would not be worth to apply for a rental there. Very bad experience and still feeling rejected and frustrated that I wasn't even allowed to apply so the management could see my background check results.

When searching for a rental please avoid this unethical company and their toxic practices .

  • May 23, 2018

On November 9, I was offered a Starburst candy by a friend. Almost immediately my crown for tooth #19 fell out.

I saw Dr. Smith on November 15. He informed me that in addition to the crown displaced, part of my tooth was affixed to the crown. He said that there was not enough of my tooth left for him to save the tooth. He referred me to Dr. Bastacky for a complete tooth extraction.

Dr. Bastacky extracted my tooth #19 on 11/17. He informed me that I would need an implant to correct the damage done to my tooth.

In addition I will need a new crown and follow-up care from Dr. Smith. A copy of his estimate is also enclosed.

I have enclosed as a PDF file copies of these transactions and expenses, as well as estimates.

Obviously, these do not include the pain and suffering and discomfort I have endured, and will continue to endure for further treatments. I might add that until this experience I have always had all of my teeth in my adult life.

I have waited weeks for someone to forward me a mailer as promised. I would hope that you address my complaint quickly so I can receive my implant.

Anthony R

On November 10, I made my first calls to both Mars and Wrigley. In addition I also emailed Mars my complaint on their website. I was assured my complaint would be addressed quickly, and I would receive a mailer, in which I was to enclose the Starburst wrapper.

The following week I received an email from Mars requesting me to call them, which I did. It was a waste of my time, as they told me to contact Wrigley again and make a new complaint.

Dr. Bastacky extracted my tooth #19 on 11/17. My cost was $254. He informed me that I would need an implant to correct the damage done to my tooth. His estimate is for this procedure is $3,445. In addition I will need a new crown from Dr. Smith. Dr. Smith’s estimate is $2772.

Between November 10 and December 12, I made 11 calls to Mars and Wrigley. Each time I was given the same response. On December 7 my call to Mars resulted in a conversation with a Wrigley supervisor who chastised me for calling Mars instead of her. I reminded her since I had spoken directly with her the previous week, I felt calling Wrigley for the sixth time was a waste of my time, and maybe my complaints to Mars would prompt her to send me the mailer I had been promised repeatedly. She told me not to call Mars again.

On December 12, I finally received the mailer dated November 17! This mailer said I had 30 days from the date of the letter to respond, or my complaint would be invalidated. Now I suppose they can say they did not receive my response in time. In addition they include 3 coupons valued at $4 each, which expired on January 1, 2018. Their letter indicated these coupons were for the inconvenience I have suffered.

On March 5, 2018, I had to return to Dr. Bastacky for a bone extraction, due to the damages done by Starburst. This was another cost of $187.

It is apparent that both Mars and Wrigley do not care about their product safety, not about the safety of their customers. The Starburst was defective in some way. There is no disclaimer anywhere on their wrapper regarding product safety. I have exhausted all of my many attempts to resolve my physical situation amicably.

Both Mars and Wrigley failed to address my many complaints. They have been negligent in their efforts to resolve my claim. What’s unacceptable is not only they failed to remedy their damages, but they ignored my complaints. I might add that until this experience, I have always had all of my teeth in my adult life.

My damages total $6821.30, not including all of my other expenses, and my pain and suffering. Wrigley and Mars, solution was to offer me $12 in coupons. They do not care about their consumers, not the safety of their products.

I invite anyone to contact me for additional information.

  • Apr 25, 2018

Our cat has stomach cancer and they don't and can't treat this. They refused to cancel the contract and said we could if we paid the entire rest of the year in advance

Stay away from them. If your pet needs treatments they don't offer, you pay anyway!

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