We were subjected to using Mariner’s Escrow in Newport Beach in connection with a home purchase. This company was the seller’s agent’s choice, not the choice of mine nor my Realtor. I never write bad reviews, but I feel it’s my duty to warn others not to use this company in their real estate transactions. In addition, my Realtor in this transaction, who is an authority on real estate and extremely successful, thought that this was the absolute worst experience he’d ever had with an escrow company.
Unfortunately, we did not find out until after we were forced to use Mariners Escrow that they have so many negative complaints on Yelp! and other consumer complaint lines. Escrow, clearly by law is to be a neutral third party and not in favor of one side over the other. In my case, they were totally non-responsive to the needs of myself and my professional Realtors. From day one in our situation, they only represented the side of their referring Realtor. They managed to cash my large deposit check into their bank account within hours of my dropping it off; but following that, they failed to return any communication from my realtor for several days, including ignoring emails and phone calls, and illegally refusing our requests for the most critical amendments agreed on by all parties, as well as various other documents.
Throughout the escrow process, they continued to be incompetent, causing myself, my family, and my Realtor constant undue stress and anxiety. This terrible experience was compounded by their outlandish junk and padded fees that they charge their customers on top of their already large Settlement Agent fee. This is a company that apparently has no regard for service and at the same time “rips off” its customers with its extreme fees and bogus charges.
Mariners Escrow Reviews
We were subjected to using Mariner’s Escrow in Newport Beach in connection with a home purchase. This company was the seller’s agent’s choice, not the choice of mine nor my Realtor. I never write bad reviews, but I feel it’s my duty to warn others not to use this company in their real estate transactions. In addition, my Realtor in this transaction, who is an authority on real estate and extremely successful, thought that this was the absolute worst experience he’d ever had with an escrow company.
Unfortunately, we did not find out until after we were forced to use Mariners Escrow that they have so many negative complaints on Yelp! and other consumer complaint lines. Escrow, clearly by law is to be a neutral third party and not in favor of one side over the other. In my case, they were totally non-responsive to the needs of myself and my professional Realtors. From day one in our situation, they only represented the side of their referring Realtor. They managed to cash my large deposit check into their bank account within hours of my dropping it off; but following that, they failed to return any communication from my realtor for several days, including ignoring emails and phone calls, and illegally refusing our requests for the most critical amendments agreed on by all parties, as well as various other documents.
Throughout the escrow process, they continued to be incompetent, causing myself, my family, and my Realtor constant undue stress and anxiety. This terrible experience was compounded by their outlandish junk and padded fees that they charge their customers on top of their already large Settlement Agent fee. This is a company that apparently has no regard for service and at the same time “rips off” its customers with its extreme fees and bogus charges.