Marcus Varona ripped us off for $95. A service call he agreed to pay for. He was told over the phone the service call charge, all of our advertisements state there is a fee, AND Marcus Varona asked our service technician "how much is the service call?".
This deadbeat slob called our company to come out to troubleshoot his pool heater. He set up an appointment for Tuesday 3/22 between 12-2pm and was rather pushy. He text my service technician serval times the morning of, asking for an earlier appointment, asking for ETA. We rescheduled to come earlier just to get this pain in the AS$ off the schedule.
When our technician who has 26 years of experience repairing pool heaters arrived Marcus Varona stood over his shoulder the entire time. Our technician showed this fat slob the temperature control board was receiving 28 volts and no power was coming out. Our technician looked up the replacement part which was roughly $400 online.
Marcus Varona asked "how about if I buy one online?". We explained we cannot warranty anything he purchase and would charge another service call to come back to install it if he chooses to buy his own. Marcus Varona asked AGAIN "how much is the service call again? Our techician reminded him AGAIN it is $95.
Marcus Varona Reviews
Marcus Varona ripped us off for $95. A service call he agreed to pay for. He was told over the phone the service call charge, all of our advertisements state there is a fee, AND Marcus Varona asked our service technician "how much is the service call?".
This deadbeat slob called our company to come out to troubleshoot his pool heater. He set up an appointment for Tuesday 3/22 between 12-2pm and was rather pushy. He text my service technician serval times the morning of, asking for an earlier appointment, asking for ETA. We rescheduled to come earlier just to get this pain in the AS$ off the schedule.
When our technician who has 26 years of experience repairing pool heaters arrived Marcus Varona stood over his shoulder the entire time. Our technician showed this fat slob the temperature control board was receiving 28 volts and no power was coming out. Our technician looked up the replacement part which was roughly $400 online.
Marcus Varona asked "how about if I buy one online?". We explained we cannot warranty anything he purchase and would charge another service call to come back to install it if he chooses to buy his own. Marcus Varona asked AGAIN "how much is the service call again? Our techician reminded him AGAIN it is $95.