I never write reviews, but I had such a terrible experience that I have to write this. DO NOT RENT OR DEAL WITH THIS OWNER EVER.
I didn't end up stayed at the property I rented through VRBO (5120 Alton Road, Miami Beach) because the owner 'double booked' us. I originally booked this property months before we were supposed to check in, for a group of girls for my sister's bachelorette party. We were very excited about this trip and had planned everything well beforehand, but needless to say our weekend was pretty much ruined by this owner.
Less than 24 hours before we were supposed to check in, the owner texted me saying there was an issue and he had double booked the house. He said he had another house we could stay in, and told me to call the person that owned it to tell them we wouldn't have any parties. I was obviously very upset and concerned with this, so asked to talk on the phone. When we spoke on the phone he explained that his assistant had double booked the house and people were already staying there, so he was going to "upgrade" us to another house. I told him I didn't feel comfortable with this and was very upset that he had double booked the house that I specifically booked months ago through VRBO. Instead of being apologetic and understanding, he was extremely rude. I told him I wanted to cancel my reservation and that I would call VRBO to do so. He basically laughed in my face and asked how old I was, and told me to have fun waiting on hold with VRBO. After I hung up he proceeded to text me saying "you sound brain dead" and "good luck finding another property".
I don't think I need to go into much more detail on this, but from that point on it took me a month to get my money back. We ended up having to stay at a hotel all weekend, which ruined everything we had planned. This was extremely upsetting, especially since the owner was so rude and condescending. It was basically like dealing with a child- he continued to text me as I was asking for updates on when he would submit the refund, saying "why are you so annoying" and "you sound like my ex-girlfriend, I feel bad for your boyfriend". He then removed the listing temporarily and apparently canceled or changed his bank account, which caused the refund process to take even longer. I did eventually get all my money back, but it took a full month calling and basically stalking VRBO's support and yelling at people to get my money back. If you do ever get stuck with dealing with VRBO's support team, ask to be forwarded to the Trust & Security department- they are real people who can help out, regular VRBO support does nothing.
My wife was looking for a home to rent in Miami Beach for my 50th birthday. She found a property located at 3098 Alton Road, Miami Beach, Florida on VRBO. She signed a contract and put a $2,000 deposit on it. a few days before the rental date we wired the rental amount of $5741.20 as per the contract and we were put intouch with the owner Yigit Marcus Aral. The day we were to arrive Mr.Aral switched the property addreess to a foreclosed abandoned home down the street and said the property rented was doubled booked. We told him this was unacceptable and demanded a refund. We had not place to stay and Mr. Aral sold our deposit and rental money. He is a complete scam. We are not prusing legal action against him and his company. I am posting this to maybe stop him from stealling other peoples money.
This guy is on reality TV show survivor all star Turkey! You need to expose him with proofs on YouTube and other social media platforms. That would be way more effective and I hope you get your moneys back! What a jerk! He acts like he’s spiritual and all about positivity but he’s a Hypocrite
Marcus Aral Reviews
Scam Artist
I never write reviews, but I had such a terrible experience that I have to write this. DO NOT RENT OR DEAL WITH THIS OWNER EVER.
I didn't end up stayed at the property I rented through VRBO (5120 Alton Road, Miami Beach) because the owner 'double booked' us. I originally booked this property months before we were supposed to check in, for a group of girls for my sister's bachelorette party. We were very excited about this trip and had planned everything well beforehand, but needless to say our weekend was pretty much ruined by this owner.
Less than 24 hours before we were supposed to check in, the owner texted me saying there was an issue and he had double booked the house. He said he had another house we could stay in, and told me to call the person that owned it to tell them we wouldn't have any parties. I was obviously very upset and concerned with this, so asked to talk on the phone. When we spoke on the phone he explained that his assistant had double booked the house and people were already staying there, so he was going to "upgrade" us to another house. I told him I didn't feel comfortable with this and was very upset that he had double booked the house that I specifically booked months ago through VRBO. Instead of being apologetic and understanding, he was extremely rude. I told him I wanted to cancel my reservation and that I would call VRBO to do so. He basically laughed in my face and asked how old I was, and told me to have fun waiting on hold with VRBO. After I hung up he proceeded to text me saying "you sound brain dead" and "good luck finding another property".
I don't think I need to go into much more detail on this, but from that point on it took me a month to get my money back. We ended up having to stay at a hotel all weekend, which ruined everything we had planned. This was extremely upsetting, especially since the owner was so rude and condescending. It was basically like dealing with a child- he continued to text me as I was asking for updates on when he would submit the refund, saying "why are you so annoying" and "you sound like my ex-girlfriend, I feel bad for your boyfriend". He then removed the listing temporarily and apparently canceled or changed his bank account, which caused the refund process to take even longer. I did eventually get all my money back, but it took a full month calling and basically stalking VRBO's support and yelling at people to get my money back. If you do ever get stuck with dealing with VRBO's support team, ask to be forwarded to the Trust & Security department- they are real people who can help out, regular VRBO support does nothing.
My wife was looking for a home to rent in Miami Beach for my 50th birthday. She found a property located at 3098 Alton Road, Miami Beach, Florida on VRBO. She signed a contract and put a $2,000 deposit on it. a few days before the rental date we wired the rental amount of $5741.20 as per the contract and we were put intouch with the owner Yigit Marcus Aral. The day we were to arrive Mr.Aral switched the property addreess to a foreclosed abandoned home down the street and said the property rented was doubled booked. We told him this was unacceptable and demanded a refund. We had not place to stay and Mr. Aral sold our deposit and rental money. He is a complete scam. We are not prusing legal action against him and his company. I am posting this to maybe stop him from stealling other peoples money.
SCAM
He did the same to us!! Complete scam and a total jerk.
This guy is on Survivor!!
This guy is on reality TV show survivor all star Turkey! You need to expose him with proofs on YouTube and other social media platforms. That would be way more effective and I hope you get your moneys back! What a jerk! He acts like he’s spiritual and all about positivity but he’s a Hypocrite