My husband and I ordered a custom made dresser that cost almost $3500. We were so excited the day it was to be delivered. The Manna delivery men were less enthused. They arrived 90 minutes early and of course we were at work and they had to wait for us to be home by the scheduled delivery window. They were in terrible moods when they began unloading the piece on account of the wait. They brought the piece upstairs and unwrapped it in the hallway and then without ANY protective covering, none of the blankets that are industry standard, they moved it into our apartment. The piece was quite large and required maneuvering to get it safely into the bedroom. The Manna devilry men were having NONE of that. They shoved it into the bedroom slamming the corner against a wall. When my husband asked them to please be careful and move slower, they pivoted the piece and slammed the side into the door jam.
They also scraped paint off of the front of the dresser on and on the top. When signing the delivery slip my husband wrote on the slip "damaged in delivery" and we began the process of decompensation. After months of arguing with them, they agreed to pay us no more than the 50 cents per lb stated in the contract. Now, we just received a letter from them stating they are denying the claim completely, lying and saying that the receipt says it was delivered in good condition. Manna is not only negligent and unapologetic about ruining your delivery, they employ fraudulent business practices in reviewing your claim. This company should be shut down.
Manna Distribution Services Reviews
My husband and I ordered a custom made dresser that cost almost $3500. We were so excited the day it was to be delivered. The Manna delivery men were less enthused. They arrived 90 minutes early and of course we were at work and they had to wait for us to be home by the scheduled delivery window. They were in terrible moods when they began unloading the piece on account of the wait. They brought the piece upstairs and unwrapped it in the hallway and then without ANY protective covering, none of the blankets that are industry standard, they moved it into our apartment. The piece was quite large and required maneuvering to get it safely into the bedroom. The Manna devilry men were having NONE of that. They shoved it into the bedroom slamming the corner against a wall. When my husband asked them to please be careful and move slower, they pivoted the piece and slammed the side into the door jam.
They also scraped paint off of the front of the dresser on and on the top. When signing the delivery slip my husband wrote on the slip "damaged in delivery" and we began the process of decompensation. After months of arguing with them, they agreed to pay us no more than the 50 cents per lb stated in the contract. Now, we just received a letter from them stating they are denying the claim completely, lying and saying that the receipt says it was delivered in good condition. Manna is not only negligent and unapologetic about ruining your delivery, they employ fraudulent business practices in reviewing your claim. This company should be shut down.