I ordered Canon T6 Camera online @ http://www.malibucameras.com for this Black Friday (2016).
Next day when I wanted to check the status, My order got disappeared on their website. I called them for atleast 20 times and no one would answer . Everytime I was put on wait .
Finally I was able to connect to the customer service representative, I was told by him that the order got cancelled because they do not have the product (Camera) in stock. The customer service representative is so Aggressive and asked me to wait for 2017 black friday deails (Asked me to wait for 1 year to get my order ful-filled).
on the same day I got an email response from customer service that My order was cancelled because I was negative on their website.. It looks funny.
I am not sure if they are in real business or maybe a credit-card fraud. I never would want to order anything from http://www.malibucameras.com (www.malibucameras.com)
Now Black friday deals are over, I am not able to find good deal on the T6 Camera and I will have to wait for additional time by paying Additional $$.
My husband got online and purchased a camera for me on our Anniversary, Several days passed, A guy called and actually offered to send a battery and charger with it. Then several days of nothing. The phone number is from North Carolina, Yet the website is in Mlibu, CA. They will NOT answer the phone, Just answer enough in an email to let you know they will get back with you. Now we are out $400. for what should have been no big deal on an Anniversary gift. There should be a way to go after them and the domain in which they built thier website and shut them down.
I ordered a D5300 Nikon the other day. Got the email to call for more information needed. When I call I got that rude sales person. ( I think he's the only person there)
He told me I needed to order a battery. I informed him that that would make price higher than all the other sites. He basically told me to bad. I told him to cancel the order. He said it was to late to do that without a 15% restocking fee. I refused to pay. He then said he was going to change me 20% and hung up on me.
I called my credit card company and cancelled all payments to this clown and sent him a email informing him. Waiting to see if he calls again.
I ordered a camera for $361 with free shipping and received the confirmation confirming the price and have a screenshot of the visa order that showed the "Total Charge $361". Free shipping is all over their website.
I then got an email asking me to call, which I did. They tried to sell me a battery which I declined and then confirmed the order total was $469. I told them no, it was $361 and I had the email confirmation stating that and also the visa page screenshot showing the total charge was $361. He said the shipping and tax was not included in the email confirmation or the visa page total!!!!!!!!!!!!
He was rude, off hand and told me that was how business was done all over the world. Take it or leave it. The price was $469, not the $361 my confirmation showed.
I rang back several times to confirm my order was cancelled and they put the phone down every time.
I ordered a Nikon D5200 on November 14. The price I was quoted was different than their invoice. Then they tried selling me a battery I did not need. Customer service is very rude. I would call everyday to get a tracking number and the guy would keep hanging up on me. Amazingly I finally did receive the camera almost a month later and it actually works. I wouldn't buy from this company again. The scam you for more money and customer service is a joke.
I ordered a Nikon D5200 body for $289. After several days, they called and talked my wife, who knows nothing about cameras, into believing we had ordered a foreign camera and we would need to pay $369. She never knew the original price, so didn't know that was a problem. I called after they charged my credit card and was sworn at, then he hung up. When I called back to complain, they transferred me to the same jerk.
I ordered a camera from malibu cameras for $218. I received an email that the charge didn't go through and to contact my credit card provider, which i did. They had flagged the charge of $359.99 as possibly fraudulent. I contacted malibu cameras and explained to cancel the order and that i had notified the credit card company. Then i got another charge under the name of acameras for the same amount of $359.99. Both charges have been reported as fraudulent.
I placed an order for a Nikon D3300 from this site, they sent 2 identical emails requesting a phone call, then called me. Wanted to sell a battery for an additional cost, I accused him of bait and switch, he quickly said the camera was no longer available and my order was canceled, then hung up on me. They have yet to charge my card, this may be a future battle.
Malibu Cameras II Inc. Reviews
I ordered Canon T6 Camera online @ http://www.malibucameras.com for this Black Friday (2016).
Next day when I wanted to check the status, My order got disappeared on their website. I called them for atleast 20 times and no one would answer . Everytime I was put on wait .
Finally I was able to connect to the customer service representative, I was told by him that the order got cancelled because they do not have the product (Camera) in stock. The customer service representative is so Aggressive and asked me to wait for 2017 black friday deails (Asked me to wait for 1 year to get my order ful-filled).
on the same day I got an email response from customer service that My order was cancelled because I was negative on their website.. It looks funny.
I am not sure if they are in real business or maybe a credit-card fraud. I never would want to order anything from http://www.malibucameras.com (www.malibucameras.com)
Now Black friday deals are over, I am not able to find good deal on the T6 Camera and I will have to wait for additional time by paying Additional $$.
My husband got online and purchased a camera for me on our Anniversary, Several days passed, A guy called and actually offered to send a battery and charger with it. Then several days of nothing. The phone number is from North Carolina, Yet the website is in Mlibu, CA. They will NOT answer the phone, Just answer enough in an email to let you know they will get back with you. Now we are out $400. for what should have been no big deal on an Anniversary gift. There should be a way to go after them and the domain in which they built thier website and shut them down.
Malibu Camera is a fraud
I ordered a D5300 Nikon the other day. Got the email to call for more information needed. When I call I got that rude sales person. ( I think he's the only person there)
He told me I needed to order a battery. I informed him that that would make price higher than all the other sites. He basically told me to bad. I told him to cancel the order. He said it was to late to do that without a 15% restocking fee. I refused to pay. He then said he was going to change me 20% and hung up on me.
I called my credit card company and cancelled all payments to this clown and sent him a email informing him. Waiting to see if he calls again.
Disgusting service and overpriced scam
I ordered a camera for $361 with free shipping and received the confirmation confirming the price and have a screenshot of the visa order that showed the "Total Charge $361". Free shipping is all over their website.
I then got an email asking me to call, which I did. They tried to sell me a battery which I declined and then confirmed the order total was $469. I told them no, it was $361 and I had the email confirmation stating that and also the visa page screenshot showing the total charge was $361. He said the shipping and tax was not included in the email confirmation or the visa page total!!!!!!!!!!!!
He was rude, off hand and told me that was how business was done all over the world. Take it or leave it. The price was $469, not the $361 my confirmation showed.
I rang back several times to confirm my order was cancelled and they put the phone down every time.
I am reluctant to give them 1 star!!!
Tried to sell each item as an upcharge.
Tried to buy a camera, they called me back tried to sell me the batteries, camera strap as extra costs.
Do not buy from Malibu Camera
I ordered a Nikon D5200 on November 14. The price I was quoted was different than their invoice. Then they tried selling me a battery I did not need. Customer service is very rude. I would call everyday to get a tracking number and the guy would keep hanging up on me. Amazingly I finally did receive the camera almost a month later and it actually works. I wouldn't buy from this company again. The scam you for more money and customer service is a joke.
Bait and switch
I ordered a Nikon D5200 body for $289. After several days, they called and talked my wife, who knows nothing about cameras, into believing we had ordered a foreign camera and we would need to pay $369. She never knew the original price, so didn't know that was a problem. I called after they charged my credit card and was sworn at, then he hung up. When I called back to complain, they transferred me to the same jerk.
I ordered a camera from malibu cameras for $218. I received an email that the charge didn't go through and to contact my credit card provider, which i did. They had flagged the charge of $359.99 as possibly fraudulent. I contacted malibu cameras and explained to cancel the order and that i had notified the credit card company. Then i got another charge under the name of acameras for the same amount of $359.99. Both charges have been reported as fraudulent.
Malibu Camera is a scam
I placed an order for a Nikon D3300 from this site, they sent 2 identical emails requesting a phone call, then called me. Wanted to sell a battery for an additional cost, I accused him of bait and switch, he quickly said the camera was no longer available and my order was canceled, then hung up on me. They have yet to charge my card, this may be a future battle.
STAY OFF THEIR SITE, IT IS A COMPLETE FRAUD !