I just moved to Denver from Orange County, CA where I spent $100 MAX for a 3 bedroom 2 bathroom home with a living room, dining room and den that was cleaned in an hour and half.
This was my first time using Maid Parade and I will NEVER use them again. Such a rip off! I was quoted at $70 an hour (min 1.5 hrs, the quote said it would be between 1.5 and 2 hours to clean the space I asked about) and told that two people would come to clean my home. They asked the sqft and I told them it was 1700, but not the whole place would be cleaned. I just needed 3 bathrooms, 1 bedroom, living room, kitchen and dining room (which only has a dining table in it).
3 women showed up and took 3 hours to clean!!!!!! They also charged me extra for the 3rd person!!! There is NO WAY it should've taken that long and I should never have been charged for an extra person. To make matters worse, their customer service is AWFUL.
When I called to express concern I got no sympathy and NO APOLOGY and the guy just argued with me. He also mentioned that they charge $65/hr (so why was I quoted $70 and charged OVER $70?! - $245 total for 3 hours - we couldn't even question the cleaners as they didn't speak enough English).
Seriously lacking in customer service - had he not been such a jerk and at least TRIED to make me happy or even just ACTED like he cared I wouldn't be swearing Maid Parade off forever.
I was lied to and ripped off and really caution against using this company.
Maid Parade Reviews
I just moved to Denver from Orange County, CA where I spent $100 MAX for a 3 bedroom 2 bathroom home with a living room, dining room and den that was cleaned in an hour and half.
This was my first time using Maid Parade and I will NEVER use them again. Such a rip off! I was quoted at $70 an hour (min 1.5 hrs, the quote said it would be between 1.5 and 2 hours to clean the space I asked about) and told that two people would come to clean my home. They asked the sqft and I told them it was 1700, but not the whole place would be cleaned. I just needed 3 bathrooms, 1 bedroom, living room, kitchen and dining room (which only has a dining table in it).
3 women showed up and took 3 hours to clean!!!!!! They also charged me extra for the 3rd person!!! There is NO WAY it should've taken that long and I should never have been charged for an extra person. To make matters worse, their customer service is AWFUL.
When I called to express concern I got no sympathy and NO APOLOGY and the guy just argued with me. He also mentioned that they charge $65/hr (so why was I quoted $70 and charged OVER $70?! - $245 total for 3 hours - we couldn't even question the cleaners as they didn't speak enough English).
Seriously lacking in customer service - had he not been such a jerk and at least TRIED to make me happy or even just ACTED like he cared I wouldn't be swearing Maid Parade off forever.
I was lied to and ripped off and really caution against using this company.