The seller sent an auto-email saying if I have any questions to email them by replying to that email address ([email protected]). Two weeks after ordering I emailed the seller for an update as they provided a USPS tracking number but no actual shipping progress. Seller promptly replied that they will check with their manufacturer and get back to me.
Three days later- no reply, so I send a follow up email to see if they had an update.
Five days later- no reply so I send another email- maybe they overlooked it?
Next day- still no reply so I open a Paypal dispute which allows the seller and buyer 30 days to communicate and work out a solution.
Immediately the seller replies to my email and refunds me. Since I clearly wanted the item, this was very dissappointing. I left a review of what happend on their website describing what happened and my experience with this order. They immediately removed it.
They then emailed me:
"Reviews are for verified buyers; your review did not pertain to the actual product you left the review in, and you did not received the item thus your review does not pertain to the product itself."
I do not believe this seller is a legitimate entity that sells real items, as nothing was shipped to me and they ignore customers once they have the money. If I forgot about the order, they would have just kept the money. Stay away from this shady business!
Magnetic Curtains Reviews
Ordered a set of curtains from their webpage here on Feb. 23rd:
https://magnetic-curtains.com/products/custom-magnetic-curtains
The seller sent an auto-email saying if I have any questions to email them by replying to that email address ([email protected]). Two weeks after ordering I emailed the seller for an update as they provided a USPS tracking number but no actual shipping progress. Seller promptly replied that they will check with their manufacturer and get back to me.
Three days later- no reply, so I send a follow up email to see if they had an update.
Five days later- no reply so I send another email- maybe they overlooked it?
Next day- still no reply so I open a Paypal dispute which allows the seller and buyer 30 days to communicate and work out a solution.
Immediately the seller replies to my email and refunds me. Since I clearly wanted the item, this was very dissappointing. I left a review of what happend on their website describing what happened and my experience with this order. They immediately removed it.
They then emailed me:
"Reviews are for verified buyers; your review did not pertain to the actual product you left the review in, and you did not received the item thus your review does not pertain to the product itself."
I do not believe this seller is a legitimate entity that sells real items, as nothing was shipped to me and they ignore customers once they have the money. If I forgot about the order, they would have just kept the money. Stay away from this shady business!