Buyer Beware! This is one of the most dishonest dealerships I have ever encountered! I was bought this car from out of state because it had low mileage and a great price. I contacted Magic Motors and was put in touch with J. He assured me the car was great. He emailed that there were no mechanical problems, it ran perfectly, and I would have no problem registering it. His exact words - "it's in good mechanical order." Since I couldn't take it on a test drive, he offered to do a video chat while he test drive it for me. He was very patient and answered all my questions. I felt comfortable enough to get the car. I was a little shocked when he said he would arrange shipping and the company he chose was $200 more than almost every company I called. I ended up going with my shipping company. I also started to get a little concerned when I told him I had arranged pick up for the next day and he said he needed a 2-3 day notice.
Upon arrival my car looked great and the interior was very clean. However, I was only able to drive it for less than 8 miles before the check engine light came on. J knew that I lived in Georgia and I made it clear to him that we have emission testing that we must pass in order to register our cars. Also, the car was making a very strange rattle. I took the car to my mechanic (and got pulled over and got a warning because the title wasn't mailed until 10 days after the sale and I had NO proof of ownership except for my emails) and he said my car was in no way in "good mechanical order" it was barely drivable!
Among various problems, I had emission codes pop up that had to be fixed in order to register the car, my radiator was cracked, I had two oil leaks, zip tied parts AND THERE WAS A 70,000 mile descepency on the odometer! I immediately got in contact with my bank and they said I could absolutely dispute my charge no get my money back. I called, emailed and texted Magic a Motors. J promised to make things right. He even admitted to their mechanic clearing the check engine light to keep the cost of the car down (because they don't have emissions testing in FL.) He asked me to send in the estimate from my mechanic and I did. I went ahead and authorized the repairs because Julian gave me his word that they were going to fix this and that this wasn't their normal business practice. I followed up with J and that's when he told me they would not cover labor only the parts and that they would send me parts. At this point, my car has been in the shop for nearly two weeks and is almost finished- a little late for them to send parts. I declined and asked J if they could at least cover the parts (emissions and radiator only) on my invoice. He said he would bring it up at the "managers meeting" that weekend and get back to me. He never did, and now Nothing Now they are ignoring all forms of communications.
There is nothing more I can do, but warn people about them. I researched them before I bought my car car and they had ok reviews, but lately their reviews are the same as mine- people getting stuck with vehicle that need thousands of dollars of work done. They are the Wormwoods of automotive dealers. Beware!
Magic Motors Center Reviews
Buyer Beware! This is one of the most dishonest dealerships I have ever encountered! I was bought this car from out of state because it had low mileage and a great price. I contacted Magic Motors and was put in touch with J. He assured me the car was great. He emailed that there were no mechanical problems, it ran perfectly, and I would have no problem registering it. His exact words - "it's in good mechanical order." Since I couldn't take it on a test drive, he offered to do a video chat while he test drive it for me. He was very patient and answered all my questions. I felt comfortable enough to get the car. I was a little shocked when he said he would arrange shipping and the company he chose was $200 more than almost every company I called. I ended up going with my shipping company. I also started to get a little concerned when I told him I had arranged pick up for the next day and he said he needed a 2-3 day notice.
Upon arrival my car looked great and the interior was very clean. However, I was only able to drive it for less than 8 miles before the check engine light came on. J knew that I lived in Georgia and I made it clear to him that we have emission testing that we must pass in order to register our cars. Also, the car was making a very strange rattle. I took the car to my mechanic (and got pulled over and got a warning because the title wasn't mailed until 10 days after the sale and I had NO proof of ownership except for my emails) and he said my car was in no way in "good mechanical order" it was barely drivable!
Among various problems, I had emission codes pop up that had to be fixed in order to register the car, my radiator was cracked, I had two oil leaks, zip tied parts AND THERE WAS A 70,000 mile descepency on the odometer! I immediately got in contact with my bank and they said I could absolutely dispute my charge no get my money back. I called, emailed and texted Magic a Motors. J promised to make things right. He even admitted to their mechanic clearing the check engine light to keep the cost of the car down (because they don't have emissions testing in FL.) He asked me to send in the estimate from my mechanic and I did. I went ahead and authorized the repairs because Julian gave me his word that they were going to fix this and that this wasn't their normal business practice. I followed up with J and that's when he told me they would not cover labor only the parts and that they would send me parts. At this point, my car has been in the shop for nearly two weeks and is almost finished- a little late for them to send parts. I declined and asked J if they could at least cover the parts (emissions and radiator only) on my invoice. He said he would bring it up at the "managers meeting" that weekend and get back to me. He never did, and now Nothing Now they are ignoring all forms of communications.
There is nothing more I can do, but warn people about them. I researched them before I bought my car car and they had ok reviews, but lately their reviews are the same as mine- people getting stuck with vehicle that need thousands of dollars of work done. They are the Wormwoods of automotive dealers. Beware!