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report scam| Country | United States |
| State | Connecticut |
| City | East Building Stamford |
| Address | C/O CAP Systems 225 High Ridge Road |
| Phone | 1-877-645-6806 |
| Website | https://www.magsformiles.com/ |
Magazines for Miles Reviews
I tried this company twice to use my air miles for magazines. The first time, after a month or so, they sent me a letter saying that they couldn't process my order, but they would not explain why. They just weren't going to send the magazines.
The next time, I tried again with miles from another airline. This time, I waited the full three months they said it would take for the magazines to arrive. Then I called and the representative said that they tried three times to use my miles from Frontier and failed to do so. They never informed me there was a problem. They just didn't send the magazines and let me wait for three months to find out they weren't going to.
I expressed my extreme disappointment and frustration to the representative and asked if there was anything they would offer to do for me. She said, "There's nothing we can do." There was no apology, no offer to fix their communication system, no referring me to a manager, no offer to compensate me in any way for the time, frustration, or lack of service I've experienced. She did not even ask whether I'd like to try miles from another airline and they could try to expedite the order. Nothing.
This appears to be a company entirely lacking in integrity and customer service. I hope at least some people read this review and spread the word so that we can get these folks out of business.