Madison National Life Insurance Company, Inc. Reviews
Jun 9, 2016
During September or October of 2015, I purchased what I thought was easy-to-use dental insurance. It is anything but! Initiallly I was told this company was called IHC, then it was Madison National Life, then it was NWHA, then it was Mednet. I was told Denetemax was the provider list. I looked at it and found a dentist - Sandra Ambida. I have had to cancel three appointments for one reason or another. Anytime I tried to contact any of these companies, I was given the run around and no straight answers. Madison National Life lists copays as $10.00 for preventative dentistry; however, if you look at the schedule of costs on the following page, preventative dentistry is broken out into seven different costs. When I contacted the dentist's offce, they told me whoever they called, told them I was in possession of a "fee schedule" and I have never had that. Then I called Dentemex and they told me that I would not have ever
had access to that schedule and that it would have been in the possession of the dentist's office. Every number I called, I was farmed out to another, then another, then another, etc. The telephone number trail was never ending. As of this date, June 8, 2016, both my husband and I were fed up, cancelled this so-called policy, and informed them we would be taking to social media of all types to make sure no one else would go through the hell we have gone through. I hope you can help and just so you know, you will not be the only agency we will contact to complain about what we have been through. I spent $83.95 per month since Sepember, which equals about $839.50 and got nothing in exchange! No one should have to go through this. Here is a list of phone numbers that I have had to contact:
877.363.7985 - NWHA Administration (also listed as MedNet Client Services)
877.223.4693 - unknown
800.228.6790 - IHC
800.397.5800 - IHC
800.565.3827 - National Way Customer Service/Madison National Life Client Services
800.227.7620 - National Way (I think)
877.258.8594 - Madison National Life Dental Insurance
800.752.1547 - Dentemax Network (who told me I would never have access to the "fee schedule"
877.363.7985 - also listed as MedNet Client Services
877.233.4693 - verification of eligibility for Madison National Life but it's only a bunch of advertisements they want you to participate in
800.356.9601 - Madison National Life number on the cover page of their "policy"
No one in the possession of any policy should have this many contact numbers, only to discover that no one knew anything.
Madison National Life Insurance Company, Inc. Reviews
During September or October of 2015, I purchased what I thought was easy-to-use dental insurance. It is anything but! Initiallly I was told this company was called IHC, then it was Madison National Life, then it was NWHA, then it was Mednet. I was told Denetemax was the provider list. I looked at it and found a dentist - Sandra Ambida. I have had to cancel three appointments for one reason or another. Anytime I tried to contact any of these companies, I was given the run around and no straight answers. Madison National Life lists copays as $10.00 for preventative dentistry; however, if you look at the schedule of costs on the following page, preventative dentistry is broken out into seven different costs. When I contacted the dentist's offce, they told me whoever they called, told them I was in possession of a "fee schedule" and I have never had that. Then I called Dentemex and they told me that I would not have ever
had access to that schedule and that it would have been in the possession of the dentist's office. Every number I called, I was farmed out to another, then another, then another, etc. The telephone number trail was never ending. As of this date, June 8, 2016, both my husband and I were fed up, cancelled this so-called policy, and informed them we would be taking to social media of all types to make sure no one else would go through the hell we have gone through. I hope you can help and just so you know, you will not be the only agency we will contact to complain about what we have been through. I spent $83.95 per month since Sepember, which equals about $839.50 and got nothing in exchange! No one should have to go through this. Here is a list of phone numbers that I have had to contact:
877.363.7985 - NWHA Administration (also listed as MedNet Client Services)
877.223.4693 - unknown
800.228.6790 - IHC
800.397.5800 - IHC
800.565.3827 - National Way Customer Service/Madison National Life Client Services
800.227.7620 - National Way (I think)
877.258.8594 - Madison National Life Dental Insurance
800.752.1547 - Dentemax Network (who told me I would never have access to the "fee schedule"
877.363.7985 - also listed as MedNet Client Services
877.233.4693 - verification of eligibility for Madison National Life but it's only a bunch of advertisements they want you to participate in
800.356.9601 - Madison National Life number on the cover page of their "policy"
No one in the possession of any policy should have this many contact numbers, only to discover that no one knew anything.