My Apple Mac computer warned me that my computer was seriously effected by three different viruses yesterday, and a screen appeared stating that I should download mackeeper software to fix the computer and to get rid of viruses. I thought that this was Apple's original virus protection software and decided to get the software (paid 59 dollars).
Later on, for the affordable fee of only $ 100 (to fix the computer only once), I was able to live chat with a consumer representative who helped authenticate my purchase and assisted in cleaning of my files. While this was going on, consumer representative offered to have a technician remotely check and make sure there was no malicious software running on my system.He said it would take 2-3 hours for the process, but I didn't need to sit in front of the computer.
He asked my password to remotely connect to my computer and since I thought that this was Apple company's legal service, I gave the password to him to fix my computer and to clean the viruses. From googling this company today, I learned that mackeeper is a malware. I would like to report the fraud and possibility of a fraud of my identity.
I just wASTED AN HOUR OF MY TIME TALKING VIA INTERNET TO SPECIALIST 2323 THAT WORKS THERE!!! I GRANTED THEM HANDS ON TO MY COMPUTER THEY DIAGNOSED THE ISSUES AND SAID THEY COULD FIX THE PROBLEM FOR A FEE. I REFUSED THEIR CHARGES AND TOLD THEM THAT IMY MAC WAS FULLY WARRANTED BY APPLE, THEN THEY INFORMED ME THEY WERE NOT A PART OF APPLE BUT A SEPARATE COMPANY. I INSISTED I WOULD TAKE MY MAC TO AN APPLE DEALER TO WHICH THEY REPLIED APPLE WOULD TAKE 5 TO 7 DAYS TO FIX MY ISSUES AS COMPARED TO THEM WHICH WOULD TAKE 2 TO 3 HOURS FOR A FEE!! TJIS IS A VICIOUS CRIME AND THE BETTER BUSINESS BUREAU SHOULD TAKE THEM OUT OF BUSINESS AND PROTECT CONSUMERS!!
MAC KEEPER is a scam its fake software it does nothing I have proof it doenst work macs have never needed anything like this they should be shut down and apple wants nothing to do with this company at all. All it does is slow down your computer and it just plays a movie to look like its doing somethng and when you click show what I am fixing it does nothing except show your own computers information. DO not download it never pay for it and when you call them the same people who run the microsoft scam are running mackeeper it is malaware in disquise never use this company there very shady and they keep charging your credit card they need to be shut down everyone who reads this report them to FTC and BBB.
MacKeeper Reviews
My Apple Mac computer warned me that my computer was seriously effected by three different viruses yesterday, and a screen appeared stating that I should download mackeeper software to fix the computer and to get rid of viruses. I thought that this was Apple's original virus protection software and decided to get the software (paid 59 dollars).
Later on, for the affordable fee of only $ 100 (to fix the computer only once), I was able to live chat with a consumer representative who helped authenticate my purchase and assisted in cleaning of my files. While this was going on, consumer representative offered to have a technician remotely check and make sure there was no malicious software running on my system.He said it would take 2-3 hours for the process, but I didn't need to sit in front of the computer.
He asked my password to remotely connect to my computer and since I thought that this was Apple company's legal service, I gave the password to him to fix my computer and to clean the viruses. From googling this company today, I learned that mackeeper is a malware. I would like to report the fraud and possibility of a fraud of my identity.
When installing updates, that are perfectly lagitamate downloads this software rides in
with it and embeds itself into the OS of the computer. when you try to remove all
of the program it puts up the error message "Cannot remove this because it is a part
of the OS" and you are unable to remove it. It is a scam which people with little
experince in Internet Practices, will buy the Software which tells the person
"You have XX amounts of problems with your computer" leaving some dangerous files
located on your Mac and most people fall for it. Buying a Program that seems innocent enough
but wreaks havoc on your computer, and believed by me (a ripped off costomer)
to leave spyware that can get acess to unauthorized information on your computer
and cannot be completely removed, because it plants a line of code in your OS that
cannot be removed. Im tired of me, family and friends for falling for the scam! I would
love to start a class action suite against these scam artists. my name is Robert M Mxxxx Jr
MACKEEPER
I just wASTED AN HOUR OF MY TIME TALKING VIA INTERNET TO SPECIALIST 2323 THAT WORKS THERE!!! I GRANTED THEM HANDS ON TO MY COMPUTER THEY DIAGNOSED THE ISSUES AND SAID THEY COULD FIX THE PROBLEM FOR A FEE. I REFUSED THEIR CHARGES AND TOLD THEM THAT IMY MAC WAS FULLY WARRANTED BY APPLE, THEN THEY INFORMED ME THEY WERE NOT A PART OF APPLE BUT A SEPARATE COMPANY. I INSISTED I WOULD TAKE MY MAC TO AN APPLE DEALER TO WHICH THEY REPLIED APPLE WOULD TAKE 5 TO 7 DAYS TO FIX MY ISSUES AS COMPARED TO THEM WHICH WOULD TAKE 2 TO 3 HOURS FOR A FEE!! TJIS IS A VICIOUS CRIME AND THE BETTER BUSINESS BUREAU SHOULD TAKE THEM OUT OF BUSINESS AND PROTECT CONSUMERS!!
IRMA CASTILLO
MAC KEEPER is a scam its fake software it does nothing I have proof it doenst work macs have never needed anything like this they should be shut down and apple wants nothing to do with this company at all. All it does is slow down your computer and it just plays a movie to look like its doing somethng and when you click show what I am fixing it does nothing except show your own computers information. DO not download it never pay for it and when you call them the same people who run the microsoft scam are running mackeeper it is malaware in disquise never use this company there very shady and they keep charging your credit card they need to be shut down everyone who reads this report them to FTC and BBB.