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Maaco Auto Body Shop & Painting

Country United States
State California
City Van Nuys
Address 7607 Van Nuys Blvd
Phone 1 818-465-8919

Maaco Auto Body Shop & Painting Reviews

  • Nov 23, 2021

I Paid over $3000 to get my car painted and it has drip marks and rips in the paint job.

I took my car to MAACO at 6859 Van Nuys Blvd. in Van Nuys California to get my black Range Rover repainted the same color black...easy you would think...

I picked it up the first time it had drip marks on the driver side plus the hood of the truck was glossy however the sides had other marks around the entire truck... and a rip mark...I was not happy and I wanted it repainted Karina/Maaco made me wait a month to bring it back in order for them to repaint it.

I was not happy so I called corporate office and KARINA stated that I agreed to wait a month which is a LIE I was prepared to leave my truck there that day for them to redo it...a month later I brought the truck back and the same issue...that the hood is glossy but around the truck body is like sandpaper or brush they call it orange peel? but it's ugly so I filed a complaint with my credit card company.

Maaco/Karina (Liar) is saying because I signed the paper that I was I signed the paper because they would not give me back my keys and they were going to call the police if I didn't leave so I was forced to sign. Karina advised me that her manager Lily will contact me?..she never did so when I called Karina she stated her manager call her ...I said I'm the customer I'm the one with the problem I'm reaching out to you you said your manager was going to call me and now your manager won't call me because she wants me to call her how stupid customer service is this.

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