I thought about signing up for a free trial, but decided against it and closed out of the website before hitting confirm. Then I received an email confirmation and shipping notification. It was less than $10 so I didn't make a fuss.
A few weeks later, there was a $97 charge on my account and I called my bank because I thought it was fraudulent. They gave me the phone number and I called to find out that it was this company trying to tell me that it was a monthly charge for this skin care product.
After arguing for 20 minutes and trying to get a manager on the phone, the customer service rep told me that the best he could do was refund me 50%. He tried to say that I knew about the charge and had the product so he couldn't refund me the entire charge. I mentioned this was a scam and he got defensive. Then I just repeated that I wanted a manager or this was going to be reported as fraud. He finally came back and said he would cancel my accounts and give me a full refund.
Luxure and Akoura I believe this company is using the wrong word. It should be robbery. I was told that I could try 2 products for a cost of $7.95. Nothing was said about further shipments. I fell for this scam. How do I get out of this? Patti Neel 8905 Clearfork Road Bastian VA 24314-4543
I sent for free samples and was charged 4.98 and 1.98 for postage. Free samples never arrived. Then the company too 98.42 out of my credit card company. Then a product arrived. I phoned and told Luxore that i have not ordered this. I never receuved samples. I was tpld they would stop further payments and could return if unopened. I returned the unopened product. No refund arrived and when i phoned Luxore they said they had recived it but could not refund me as i did not have a return number. Luxore never gave me a return number. Now 105.38 paid and no product ofr free sample. The phone staff just fob me off.
Luxure Ageless Cream Reviews
I thought about signing up for a free trial, but decided against it and closed out of the website before hitting confirm. Then I received an email confirmation and shipping notification. It was less than $10 so I didn't make a fuss.
A few weeks later, there was a $97 charge on my account and I called my bank because I thought it was fraudulent. They gave me the phone number and I called to find out that it was this company trying to tell me that it was a monthly charge for this skin care product.
After arguing for 20 minutes and trying to get a manager on the phone, the customer service rep told me that the best he could do was refund me 50%. He tried to say that I knew about the charge and had the product so he couldn't refund me the entire charge. I mentioned this was a scam and he got defensive. Then I just repeated that I wanted a manager or this was going to be reported as fraud. He finally came back and said he would cancel my accounts and give me a full refund.
Luxure and Akoura I believe this company is using the wrong word. It should be robbery. I was told that I could try 2 products for a cost of $7.95. Nothing was said about further shipments. I fell for this scam. How do I get out of this? Patti Neel 8905 Clearfork Road Bastian VA 24314-4543
I sent for free samples and was charged 4.98 and 1.98 for postage. Free samples never arrived. Then the company too 98.42 out of my credit card company. Then a product arrived. I phoned and told Luxore that i have not ordered this. I never receuved samples. I was tpld they would stop further payments and could return if unopened. I returned the unopened product. No refund arrived and when i phoned Luxore they said they had recived it but could not refund me as i did not have a return number. Luxore never gave me a return number. Now 105.38 paid and no product ofr free sample. The phone staff just fob me off.