Last week I reported about the Bella Serata’s rip-off. They continued to send me products that I had canceled. I was looking at different products on line after canceling Bella Serata. I found a product I wanted and I clicked on the product. After ordering it I realized I had ordered the wrong one. When I clicked on the product it took me to the wrong website. I know how dumb of me.
Within 10 minutes I called the company LuxAllure back to cancel the order. They said they had canceled my order and I received an email saying it had been canceled. I was so thankful that I caught it quickly because I did not want another problem like Bella Serata. I opened my mail today and the company sent me the product anyway and billed me for the LuxAllure.
I just screamed NO! I started looking for the LuxAllure company number so I could get my money back. I noticed the box came from the same town in Florida as the Bella Serata (Petersburg). The shipping statement was the same and the product was in identical bottles as Bella Serata. I called LuxAllure and told them that I had canceled my order, but I was charged for the trial product and it was sent anyway.
The man told me he was sorry that happened, but there was nothing he could do. I had to be firm with him because he just said he couldn’t help, but I would not see any more charges. At that point I told him about Bell Serata and how LuxAllure was packaged identical to the product. I asked him if the product was the same and he continued to say the order was canceled and if there was anything else he could help me with.
I repeated my question several times until he said that they may be a different formula. I told him it was the same product. I asked him again if it was the same product. I told him I was calling the Better Business Bureau and going online to Rip-off to report their business ethic.
He also told me that I was not charged for the product, but I was charged for the shipping fee. I said I should not have a shipping fee if I had canceled my order within 10 minutes of ordering it. He then told me that I did not ask for a refund for the shipping and handling fee. Oh, my goodness I could not believe he said that.
I told him I should not have had a shipping and handling fee if I canceled the order. I told him I had the same problems with Bella Serata and how long it took me to get that situation resolved.
I asked him what his agent number was and he would not answer me. He said they do not have agent numbers. I told him again what was conveyed to me from the person that finally helped me with Bella Serata. He told me he could see who helped me last week and then I knew it was the same company and the same scam.
Now I know the person who helped me last week was lying to me. He then said his name was Alex. He finally said he took off the charge for LuxAllure on my bill. He said he could get in trouble with that.
I asked what his last initial was and he would not tell me. He said he did all he could do for me. I told him when I reported this I wanted his last initial so people knew that he helped me. He finally said it was C. I really do not believe either person I talked to.
Both LuxAllure and Bella Serata are the same company. The products are the exact same and the scam is the same. They reel you in with a free trial. Then they charge you for a product and they bill you even after you cancel the product.
I will be telling everyone I know that this company is deceitful and they will give you every excuse not to return your money. I now know that the product is a rip off too. If it were a good produce that worked wonderfully and people really wanted the product the company would not go to such lengths to get people’s money and then do everything in their power to keep it.
Please do not buy either one of these products. If you made the mistake I made keep fighting until you get your money back. I have learned my lesson. I will never order anything from a company I am unfamiliar with.
LuxAllure Reviews
Last week I reported about the Bella Serata’s rip-off. They continued to send me products that I had canceled. I was looking at different products on line after canceling Bella Serata. I found a product I wanted and I clicked on the product. After ordering it I realized I had ordered the wrong one. When I clicked on the product it took me to the wrong website. I know how dumb of me.
Within 10 minutes I called the company LuxAllure back to cancel the order. They said they had canceled my order and I received an email saying it had been canceled. I was so thankful that I caught it quickly because I did not want another problem like Bella Serata. I opened my mail today and the company sent me the product anyway and billed me for the LuxAllure.
I just screamed NO! I started looking for the LuxAllure company number so I could get my money back. I noticed the box came from the same town in Florida as the Bella Serata (Petersburg). The shipping statement was the same and the product was in identical bottles as Bella Serata. I called LuxAllure and told them that I had canceled my order, but I was charged for the trial product and it was sent anyway.
The man told me he was sorry that happened, but there was nothing he could do. I had to be firm with him because he just said he couldn’t help, but I would not see any more charges. At that point I told him about Bell Serata and how LuxAllure was packaged identical to the product. I asked him if the product was the same and he continued to say the order was canceled and if there was anything else he could help me with.
I repeated my question several times until he said that they may be a different formula. I told him it was the same product. I asked him again if it was the same product. I told him I was calling the Better Business Bureau and going online to Rip-off to report their business ethic.
He also told me that I was not charged for the product, but I was charged for the shipping fee. I said I should not have a shipping fee if I had canceled my order within 10 minutes of ordering it. He then told me that I did not ask for a refund for the shipping and handling fee. Oh, my goodness I could not believe he said that.
I told him I should not have had a shipping and handling fee if I canceled the order. I told him I had the same problems with Bella Serata and how long it took me to get that situation resolved.
I asked him what his agent number was and he would not answer me. He said they do not have agent numbers. I told him again what was conveyed to me from the person that finally helped me with Bella Serata. He told me he could see who helped me last week and then I knew it was the same company and the same scam.
Now I know the person who helped me last week was lying to me. He then said his name was Alex. He finally said he took off the charge for LuxAllure on my bill. He said he could get in trouble with that.
I asked what his last initial was and he would not tell me. He said he did all he could do for me. I told him when I reported this I wanted his last initial so people knew that he helped me. He finally said it was C. I really do not believe either person I talked to.
Both LuxAllure and Bella Serata are the same company. The products are the exact same and the scam is the same. They reel you in with a free trial. Then they charge you for a product and they bill you even after you cancel the product.
I will be telling everyone I know that this company is deceitful and they will give you every excuse not to return your money. I now know that the product is a rip off too. If it were a good produce that worked wonderfully and people really wanted the product the company would not go to such lengths to get people’s money and then do everything in their power to keep it.
Please do not buy either one of these products. If you made the mistake I made keep fighting until you get your money back. I have learned my lesson. I will never order anything from a company I am unfamiliar with.