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Luminous Skincare and Medspa


Country United States
State California
City Novato
Address 1202 Grant Ave
Phone (415) 893-0019
Website http://www.luminousspainc.com/

Luminous Skincare and Medspa Reviews

  • Sep 20, 2017

A trial skin product ordered. They say I had 10 days to call the number given to cancel. There was no number listed. I did not agree to keep the product.

Two products were ordered. I was not given the opportunity to refuse to order the second product. It was automatically ordered.

  • Jul 3, 2017

TO WHOM IT CONCERN: iM WRITING HIS LETTER TO YOUR COMPANY THE IS CHARGING ME A PRODUCT... i NEVE RECEIVED AND YOU ARE ASKING TO PAY 98.71 AND ALSO YOU PUT ME IN COLLECTION... THE FOR ME IS NOT RIGHT FOR THE REASON I NEVER RECEIVED YOUR PRODUCI, i WOULD LIKE TO FIX THIS PROBLEM..

  • Oct 17, 2016

I ordered the skin cream for $5.95 for a trial offer and then I recieved the eye cream from Belle Epoque also. I figured I just forgot I ordered that. I didn't even receive an invoice in the box telling me what I was charged for. That should have given me a clue right there. The next thing I know, my bank statement has a $99.01 charge from Youthnow! I immediately called the number on our bank account and this guy tells me I have to pay, even though my bank caught it and stopped payment on it, or I'll be put in collections. I told him it was fraud and I would be making a complaint! I asked for the website which he gave me but I can't get to it. It's a total fraud and the product is crap. All I can find on the internet is fraud alerts for this product.

  • Oct 12, 2016

I saw on Facebook and went straight to dr. Cream selection the Luminous and the Belle epoque you and they said it was $5 in change and so I ordered it just to try it out and I looked at my bank account today and I have almost $200 taken from my bank account so they ripped me off and I'm going to get a hold of my bank tomorrow and tell them what happened and hopefully I will get my money back that pisses me off I'm very very upset with this thing they can't go around ripping people off give us a chance let us try it yeah let it be $5 maybe even $10 but don't take any money until we know we want to purchase it or not. So pass it on if anybody reads this don't use it I hope you didn't lose a lot of money me and one other lady I saw you both got ripped off within the last couple days so watch it watch out !!!

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