I ordered one sample from a facebook review of Shark Tank where all the hosts invested in this products. It should have been $4.95. The next thing I knew I had seven companies charging small charges and all under different names and three larges charges,$ 89.69, $86.96, $94.95. And when you try to cancel they try to barter and offer you 30% of your money back. And I only received one sample! The first order was placed on april 19 for the sample and the next ones all the same day, and the two $80 charges were April 27 and the $95 charge on May 3. They claim I did not cancel in the two week period and could not get a refund. I issued a dispute and the credit card said I agreed to have this cream shipped, which I did not and they could not refund the money - AND I NEVER RECEIVED THE CREAM! Do not give any of these companies your information. ECODIGITAL IS A MARKETING company as Luminescent and they market for 700 companies which is why my card is all over the place. SCAM!!!!!!
I ordered a TRIAL of Illum skin cream. Within 15 minutes I got a text from my cc company adking id I had ordered 2 products from them. That was my first clue something was wrong. I ordered only 1 item, being billed for 2 and my cc was questioning it. A couple days later I got two tubes in the mail, one face serum, one eye serum (did not order). Came in same pkg, the only address on box was POB 24976, St. Petersburg, fl. 33742. Both items both said illum. Before a month passes, I received the identical pkg. again. That's when I looked at my cc charges. This company is slick. They bill these two items in pkg a day apart and use two different company names. I suppose they might think you miss their charges easier this way. The co.phone # for the eye cream is 888-345-7217 and is billed to JLL NEWLIVEAWAKENING. The skin cream is ACU FACECREAMLIVE and phone # is 844-227-4562 both billed from Illinois. So, like others I only ordered a trial and ended up being charged 98.77 and 99.72 for two months because according to them, in small print ( so small I guess I did not see it) I was to send product back in two weeks if I didnt like it or I would be charged. Stupid, most skin creams cannot be evaluated in a two week period for efficacy, secondly I did not check a box saying that I did not want a delivery monthly. I called the company, getting a rude rep that then transferred me to her mgr also rude, and also reading the rules off the same paper, answering my questions the same by rereading the rules. I called my cc and they immediately removed my charges stating thst the skin company could dispute but that Chase has a vety good dispute company and the most highly scamming companies involve skin cream and they did not expect Illum to win.
Luminescent Reviews
I ordered one sample from a facebook review of Shark Tank where all the hosts invested in this products. It should have been $4.95. The next thing I knew I had seven companies charging small charges and all under different names and three larges charges,$ 89.69, $86.96, $94.95. And when you try to cancel they try to barter and offer you 30% of your money back. And I only received one sample! The first order was placed on april 19 for the sample and the next ones all the same day, and the two $80 charges were April 27 and the $95 charge on May 3. They claim I did not cancel in the two week period and could not get a refund. I issued a dispute and the credit card said I agreed to have this cream shipped, which I did not and they could not refund the money - AND I NEVER RECEIVED THE CREAM! Do not give any of these companies your information. ECODIGITAL IS A MARKETING company as Luminescent and they market for 700 companies which is why my card is all over the place. SCAM!!!!!!
I ordered a TRIAL of Illum skin cream. Within 15 minutes I got a text from my cc company adking id I had ordered 2 products from them. That was my first clue something was wrong. I ordered only 1 item, being billed for 2 and my cc was questioning it. A couple days later I got two tubes in the mail, one face serum, one eye serum (did not order). Came in same pkg, the only address on box was POB 24976, St. Petersburg, fl. 33742. Both items both said illum. Before a month passes, I received the identical pkg. again. That's when I looked at my cc charges. This company is slick. They bill these two items in pkg a day apart and use two different company names. I suppose they might think you miss their charges easier this way. The co.phone # for the eye cream is 888-345-7217 and is billed to JLL NEWLIVEAWAKENING. The skin cream is ACU FACECREAMLIVE and phone # is 844-227-4562 both billed from Illinois. So, like others I only ordered a trial and ended up being charged 98.77 and 99.72 for two months because according to them, in small print ( so small I guess I did not see it) I was to send product back in two weeks if I didnt like it or I would be charged. Stupid, most skin creams cannot be evaluated in a two week period for efficacy, secondly I did not check a box saying that I did not want a delivery monthly. I called the company, getting a rude rep that then transferred me to her mgr also rude, and also reading the rules off the same paper, answering my questions the same by rereading the rules. I called my cc and they immediately removed my charges stating thst the skin company could dispute but that Chase has a vety good dispute company and the most highly scamming companies involve skin cream and they did not expect Illum to win.