Wish I could give zero stars. This company is an absolute scam. Their wigs take over a month to get to you and then look nothing like the picture. When you reach out to customer service, they take days sometimes weeks to respond and basically blame you for the wigs looking bad. They have horrible customer service and these wigs are completely falsely advertised. WASTE OF MONEY! Do not buy from them!
THIS COMPANY IS A SCAM!!! DO NOT EVER BUY FROM THIS PLACE ALL THE WIGS ARE PLASTIC AND NOT ANYTHING LIKE THE PIC ON THE SITE. YOU WILL LOOSE YOUR MONEY!!!
I placed an order for 2 wigs (the website order 1 and get 1 free) and some wig net caps. I read that it would take 2 weeks and I have emailed a few times and called them a few times leaving a message and have received nothing from my order or contact back from the company. My last email to them requested my refund of the $60.88 I sent to them for my order#7921. I have not heard back from them again.
Luminawig Reviews
SCAM
Wish I could give zero stars. This company is an absolute scam. Their wigs take over a month to get to you and then look nothing like the picture. When you reach out to customer service, they take days sometimes weeks to respond and basically blame you for the wigs looking bad. They have horrible customer service and these wigs are completely falsely advertised. WASTE OF MONEY! Do not buy from them!
LUMINAWIG
THIS COMPANY IS A SCAM!!! DO NOT EVER BUY FROM THIS PLACE ALL THE WIGS ARE PLASTIC AND NOT ANYTHING LIKE THE PIC ON THE SITE. YOU WILL LOOSE YOUR MONEY!!!
On April 23, 2020
I placed an order for 2 wigs (the website order 1 and get 1 free) and some wig net caps. I read that it would take 2 weeks and I have emailed a few times and called them a few times leaving a message and have received nothing from my order or contact back from the company. My last email to them requested my refund of the $60.88 I sent to them for my order#7921. I have not heard back from them again.
Steph Lewis