My 78 year old mother in law has been a victim of lubbock power and light for years now. It wasn't until we recieved her bill for this month that we realized its more serious than we realized. My mother in laws bill is 403.38. Her ceiling had fallin in so she had to move in with us until it was repaired. Her home has been empty going on three months. This is ridiculous
They claim I am using 20,000 gallons of water each month. Which I do not have a pool nor do i have more than 2 people living in my household & cant believe they can charge me for so many gallons of water. Also they charge me $4.76/Kgal for up to 8000 gallons then they are charging for all other gallons from 8000 on up a much high rate of $6.50/Kgal. Which they claim is a base water charge of 0.75 meter which is ridiculous!! Then they charge a solid waste amount of i unit $15.25. A stormwater fee of 1 unit $13.48, which we do not even have any type of underground water drainage system or all water just evaporates & no one or there isn't any other processes done for that water. Then the charge a wastewater charge which is based on the same 0.75" meter charge, just like the clean water charge amount, which is charged by volume at (4)($2.67/Kgal) They also handle the electricity & have several charges for their services that seem redundant like the SERVICE AVAILABILITY CHARGE-flat rate necessary to read your meter$7.27. Or the ENERGY USAGE (kWh)- amount necessary to deliver the electricity. Or the DEMAND USAGE (kWh)-amount necessary to support or meet the peak demand. Then there is PURCHASE POWER (PP) COST RECOVERY(kWh)-actual cost of electricity; a pass-through of wholesale power costs with no mark up. FRANCHISE FEE-amount paid to the city that allows LP&L to place its facilities in the public right of way. Then there is TAX-CITY 1.5% COUNTY 0.5% STATE 6.25%. ALL OF THESE SEEM LIKE THEY ARE RIPPING ME OFF!!! I can't get any other service because they have a MONOPOLY on the my UTILITIES!! So my bill for this month is $381.56 and I feel they are taking advantage of the situation!!! Please help ME show them they CAN'T DO THIS!!!!
Lubbock Power & Light Reviews
My 78 year old mother in law has been a victim of lubbock power and light for years now. It wasn't until we recieved her bill for this month that we realized its more serious than we realized. My mother in laws bill is 403.38. Her ceiling had fallin in so she had to move in with us until it was repaired. Her home has been empty going on three months. This is ridiculous
They claim I am using 20,000 gallons of water each month. Which I do not have a pool nor do i have more than 2 people living in my household & cant believe they can charge me for so many gallons of water. Also they charge me $4.76/Kgal for up to 8000 gallons then they are charging for all other gallons from 8000 on up a much high rate of $6.50/Kgal. Which they claim is a base water charge of 0.75 meter which is ridiculous!! Then they charge a solid waste amount of i unit $15.25. A stormwater fee of 1 unit $13.48, which we do not even have any type of underground water drainage system or all water just evaporates & no one or there isn't any other processes done for that water. Then the charge a wastewater charge which is based on the same 0.75" meter charge, just like the clean water charge amount, which is charged by volume at (4)($2.67/Kgal) They also handle the electricity & have several charges for their services that seem redundant like the SERVICE AVAILABILITY CHARGE-flat rate necessary to read your meter$7.27. Or the ENERGY USAGE (kWh)- amount necessary to deliver the electricity. Or the DEMAND USAGE (kWh)-amount necessary to support or meet the peak demand. Then there is PURCHASE POWER (PP) COST RECOVERY(kWh)-actual cost of electricity; a pass-through of wholesale power costs with no mark up. FRANCHISE FEE-amount paid to the city that allows LP&L to place its facilities in the public right of way. Then there is TAX-CITY 1.5% COUNTY 0.5% STATE 6.25%. ALL OF THESE SEEM LIKE THEY ARE RIPPING ME OFF!!! I can't get any other service because they have a MONOPOLY on the my UTILITIES!! So my bill for this month is $381.56 and I feel they are taking advantage of the situation!!! Please help ME show them they CAN'T DO THIS!!!!