I recently used a bank debit card to purchase less than $20 of gasoline directly from a gas pump at the Loves store in Clayton, NM. Later that day, I learned that Loves's automatically debited an additional $25 from the same checking account with no notice they were doing it.
Love's Corporate later advised me they automatically debit an additional $25 - $125 whenever a debit card is swiped into a gas pump, and then credit that amount back into your account within 3 business days. I advised Love's Cprporate customer service that if a credit or debit card is used to purchase gasoline directly from a pump, the purchase amount is automatically credited to their business account from the customer's credit/debit account and, accordingly, there should be no reason whatsoever to debit a customer's bank account with this additional "fee."
This being the case, why does Love's need to, then, also "borrow" $25 - $125 from a customer's bank account if the amount of gas purchased by the customer is immediately paid for from the customer's credit/debit account at the time of purchase? Love's Corporate admitted this and HAD NO EXPLANATION for this questionable business practice.
I have a theory.....I suspect that Love's deposits this "temporarily borrowed" money, on a daily basis, into an interest baring account at a bank which pays interest of a daily basis. In short, Love's "borrows" money from its customers in order for them to earn interest on it with no authorization from its custmers.
I am retired from law enforcment and insurance fraud investigations and have never been subject to this most unusual business practice.
Love's Travel Stops & Country Stores Reviews
I recently used a bank debit card to purchase less than $20 of gasoline directly from a gas pump at the Loves store in Clayton, NM. Later that day, I learned that Loves's automatically debited an additional $25 from the same checking account with no notice they were doing it.
Love's Corporate later advised me they automatically debit an additional $25 - $125 whenever a debit card is swiped into a gas pump, and then credit that amount back into your account within 3 business days. I advised Love's Cprporate customer service that if a credit or debit card is used to purchase gasoline directly from a pump, the purchase amount is automatically credited to their business account from the customer's credit/debit account and, accordingly, there should be no reason whatsoever to debit a customer's bank account with this additional "fee."
This being the case, why does Love's need to, then, also "borrow" $25 - $125 from a customer's bank account if the amount of gas purchased by the customer is immediately paid for from the customer's credit/debit account at the time of purchase? Love's Corporate admitted this and HAD NO EXPLANATION for this questionable business practice.
I have a theory.....I suspect that Love's deposits this "temporarily borrowed" money, on a daily basis, into an interest baring account at a bank which pays interest of a daily basis. In short, Love's "borrows" money from its customers in order for them to earn interest on it with no authorization from its custmers.
I am retired from law enforcment and insurance fraud investigations and have never been subject to this most unusual business practice.