Lounge Party Rentals was completely unprofessional. I am an event planner and tried using this company for the first time last week. The owner (Lizette Espericueta Arriola de Chavez) was rude, shady and didn't honor the pricing on the website. I didn't have much time left before the event so I kind of had to use this company.
They delivered the rental furniture extremely late when most of the guests had already arrived. The delivery driver and team smelled like beer and extreme body odor, apart from being clumsy and ruining some of the event decorations. The furniture they delivered weren't even what I had ordered and were so dirty and stained with God knows what. The furniture looked nothing like the pictures on the website.
Worst thing is that Lizette STOLE my deposit because she accused me of returning the furniture "dirty and damaged." I told her that the delivery guy should have said something before taking back the furniture and told her I would meet her at her Glendale address to view the damaged furniture in person.
She said "No" and that there was nothing more to discuss.
I drove to the Glendale address listed on the website to find out that her business is NOT EVEN THERE!!!??? I called her to let her know that I went to the address and demanded to be able to inspect the furniture. She didn't even acknowledge the FAKE ADDRESS and said she sub-contracts the furniture and that it was no longer in her possession!!!
Lizette Espericueta Arriola de Chavez (if that's her real name) STOLE MY DEPOSIT, is RUDE, a LIAR, a THIEF and can't even speak English.
Lounge Party Rentals Reviews
Lounge Party Rentals was completely unprofessional. I am an event planner and tried using this company for the first time last week. The owner (Lizette Espericueta Arriola de Chavez) was rude, shady and didn't honor the pricing on the website. I didn't have much time left before the event so I kind of had to use this company.
They delivered the rental furniture extremely late when most of the guests had already arrived. The delivery driver and team smelled like beer and extreme body odor, apart from being clumsy and ruining some of the event decorations. The furniture they delivered weren't even what I had ordered and were so dirty and stained with God knows what. The furniture looked nothing like the pictures on the website.
Worst thing is that Lizette STOLE my deposit because she accused me of returning the furniture "dirty and damaged." I told her that the delivery guy should have said something before taking back the furniture and told her I would meet her at her Glendale address to view the damaged furniture in person.
She said "No" and that there was nothing more to discuss.
I drove to the Glendale address listed on the website to find out that her business is NOT EVEN THERE!!!??? I called her to let her know that I went to the address and demanded to be able to inspect the furniture. She didn't even acknowledge the FAKE ADDRESS and said she sub-contracts the furniture and that it was no longer in her possession!!!
Lizette Espericueta Arriola de Chavez (if that's her real name) STOLE MY DEPOSIT, is RUDE, a LIAR, a THIEF and can't even speak English.
DO NOT USE LOUNGE PARTY RENTALS!!!