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report scam| Country | United States |
| State | Michigan |
| City | New Baltimore |
| Address | P.O. Box 790 48400 Jefferson |
| Phone | 586.949.9393 |
| Website | http://www.lottieschmidtthompson.com/ |
Lottie Smith & Thompson Insurance Agency, LLC. Reviews
On 12/18/15 I received a letter from my insurance agent that my homeowners policy was cancelled on 10/29/15 due to issues found during the home inspection. I contacted my agent for help and Lisa Mahnke all but called me a liar when I told her this was the first I was hearing about this. Instead of telling me what was wrong and what I needed to do to get insurance on my house, she just kept insisting that I had been notified by Citizens and given time to respond. I eventually get her to send me a copy of the inspection results. The inspector says the siding on my dwelling is in really bad shape, but there is No siding on my house, it's brick. They said I have a woodburning stove, which i do not. The only two issues that might actually apply were that the gutters on my garage needed cleaning and my fuse box is outdated and needs to be checked. Had I been informed of this immediately, as Lisa repeatedly insisted that I was, I would have done something right away. But my agent didn't see fit to call, write, or email, she let Citizens do it, and Citizens tells me I'm not the only one having this problem receiving their mail. I wasn't expecting magic or even 'above and beyond' performance from my agent, but when your customers homeowners insurance is on the line, Call Them!