On Fri 30 Dec 2016 I requested my logo design for my company. The promise was 365-Day, 100% Money Back Guarantee, US Hand-Drawn Logos = Higher Quality, and 6 Hour Logos, 24/7 Customer Support and 100% Satisfaction. What I received was:
5 logos, one of which was the exact existing logo that I sent them. All 5 were stock clip art with nothing creative. I requested a redo along with examples of other company logos that I found.
On Tue 03 Jan 2017 I then received another set of clip art logos that did not follow direction or even compare to what I provided. A asked for a different designer via chat and was told one would be assigned right away.
I then never got another revision and no response from customer support
Requested a refund immediately via chat...got no response. Called the company and no one answered. Submitted a ticket via their online form and received no answer.
On Tue 27 Jun 2017, I again asked for refund via their portal and got no reply
I have now recently requested a live chat and no one picked up. I called and the message says all lines are busy. I then submitted another ticket and have yet to receive a response.
Since then, I have designed a logo with another company and am very happy with that result. I am not asking for a lot of money, but just a response and refund.
The website looked nice so I thought I would see what they could do, I started by buying the $100 and in 24 hours I had my design, I had asked for 3 thinks ( a child friendly wolf, cross and a gun related object ) none of them were followed through. The thing that bugs me the most was I had been looking at clip art to gat a idea of what I wanted to only get a bunch of clip art placed together and made to look nice. Everytime I asked for a refund I got the same answer of just get it redrawn or they hung up on me
Basically copy and paste anyone's review on this company and it happened to me too. No professional logos, no refund, no communication back besides " we are working on this please allow 24-48 hours." The frustration this has caused me is insane. Please don't be stupid like me and fall for this because it's the cheapest, you will pay them and then have to pay another company for your actual logo. Definitely would love to be part of a class action lawsuit against them!
Surprising how many people went ahead with these con artists without reading the vast amount of negative reviews.
As with another review, i also went ahead with a test purchase, mine was for the Elite Logo Plus package at $125.
Designs were laughable & revisions took 4 or 5 days, so after 2 weeks of getting nowhere i asked for a refund, i did this on the phone as i called them twice, also online on live chat several times, & nothing, they stopped accepting live chats & blocked my number so i was unable to call them, i eventually got a full refund through my credit card company.
Many times they mentioned offices in Maine & in UK in a city called Bristol, after checking quite thoroughly, neither was found to exist
I used a fairly neat tracking system to obtain their true location, i did this on 3 seperate occasions on different days & each & everytime the result came back as the Philippines.
STAY CLEAR, DO NOT PAY MONEY TO THESE SCAMMERS, THEIR MONEY BACK PROMISE IS JUST THEIR HOOK, YOU'LL LOSE YOUR MONEY, THIS COMPANY IS A PHONY
I am one of the latest victims in this company's scam. This logo design internet service is not a real company. They are not located in the US and claim to have designed high quality logos for very pretigious companies and or businesses-which are displayed all over their website. They reel you in by having a last minute half-off sale (which they actually have every day)and promising to deliver quality logos to your email within 24-48 hours-no more than 3 days.
Once you receive the aweful logo designs you will be forced to draw up your own revisions. If you like one and ask for it to be finalized, your problems begin at that point.
I tried to ask questions online. I tried to call the toll free number. I tried to talk to someone through live chat. And all they told me was I would receive my final files in my email within 24-48 hours. That's when I was not hung up on or sent to voicemail.
It seemed as though when I started to question their actions they blocked me from getting into my client panel to view any logo designs I chose. Then their website and email accounts mysteriously disappeared. They told me that the yearly construction of the site will last about 2 days and then everything will be up and running so that they can reply to everyone's requests.
This place offers a 100% money back guarantee if you are not satisfied with your designs or if they are not delivered to you in a timely fashion. Not only did I NOT receive my finalized files, they are considered late, and I never received the free copyright certificate offered with payment of any one of their packages.
I hope someone files a class action lawsuit against them. They should not be allowed to rip people off the way they do, year after year.
Logo Design Guarantee Reviews
On Fri 30 Dec 2016 I requested my logo design for my company. The promise was 365-Day, 100% Money Back Guarantee, US Hand-Drawn Logos = Higher Quality, and 6 Hour Logos, 24/7 Customer Support and 100% Satisfaction. What I received was:
5 logos, one of which was the exact existing logo that I sent them. All 5 were stock clip art with nothing creative. I requested a redo along with examples of other company logos that I found.
On Tue 03 Jan 2017 I then received another set of clip art logos that did not follow direction or even compare to what I provided. A asked for a different designer via chat and was told one would be assigned right away.
I then never got another revision and no response from customer support
Requested a refund immediately via chat...got no response. Called the company and no one answered. Submitted a ticket via their online form and received no answer.
On Tue 27 Jun 2017, I again asked for refund via their portal and got no reply
I have now recently requested a live chat and no one picked up. I called and the message says all lines are busy. I then submitted another ticket and have yet to receive a response.
Since then, I have designed a logo with another company and am very happy with that result. I am not asking for a lot of money, but just a response and refund.
Me also
The website looked nice so I thought I would see what they could do, I started by buying the $100 and in 24 hours I had my design, I had asked for 3 thinks ( a child friendly wolf, cross and a gun related object ) none of them were followed through. The thing that bugs me the most was I had been looking at clip art to gat a idea of what I wanted to only get a bunch of clip art placed together and made to look nice. Everytime I asked for a refund I got the same answer of just get it redrawn or they hung up on me
Same scam for me too...
Basically copy and paste anyone's review on this company and it happened to me too. No professional logos, no refund, no communication back besides " we are working on this please allow 24-48 hours." The frustration this has caused me is insane. Please don't be stupid like me and fall for this because it's the cheapest, you will pay them and then have to pay another company for your actual logo. Definitely would love to be part of a class action lawsuit against them!
Surprising how many people went ahead with these con artists without reading the vast amount of negative reviews.
As with another review, i also went ahead with a test purchase, mine was for the Elite Logo Plus package at $125.
Designs were laughable & revisions took 4 or 5 days, so after 2 weeks of getting nowhere i asked for a refund, i did this on the phone as i called them twice, also online on live chat several times, & nothing, they stopped accepting live chats & blocked my number so i was unable to call them, i eventually got a full refund through my credit card company.
Many times they mentioned offices in Maine & in UK in a city called Bristol, after checking quite thoroughly, neither was found to exist
I used a fairly neat tracking system to obtain their true location, i did this on 3 seperate occasions on different days & each & everytime the result came back as the Philippines.
STAY CLEAR, DO NOT PAY MONEY TO THESE SCAMMERS, THEIR MONEY BACK PROMISE IS JUST THEIR HOOK, YOU'LL LOSE YOUR MONEY, THIS COMPANY IS A PHONY
I am one of the latest victims in this company's scam. This logo design internet service is not a real company. They are not located in the US and claim to have designed high quality logos for very pretigious companies and or businesses-which are displayed all over their website. They reel you in by having a last minute half-off sale (which they actually have every day)and promising to deliver quality logos to your email within 24-48 hours-no more than 3 days.
Once you receive the aweful logo designs you will be forced to draw up your own revisions. If you like one and ask for it to be finalized, your problems begin at that point.
I tried to ask questions online. I tried to call the toll free number. I tried to talk to someone through live chat. And all they told me was I would receive my final files in my email within 24-48 hours. That's when I was not hung up on or sent to voicemail.
It seemed as though when I started to question their actions they blocked me from getting into my client panel to view any logo designs I chose. Then their website and email accounts mysteriously disappeared. They told me that the yearly construction of the site will last about 2 days and then everything will be up and running so that they can reply to everyone's requests.
This place offers a 100% money back guarantee if you are not satisfied with your designs or if they are not delivered to you in a timely fashion. Not only did I NOT receive my finalized files, they are considered late, and I never received the free copyright certificate offered with payment of any one of their packages.
I hope someone files a class action lawsuit against them. They should not be allowed to rip people off the way they do, year after year.