I thought I was purchasing a working rear with limited slip and they sent me a possie rear with bad spider gears.
They knew or should have know as the rear plate was removed the manufacture tag was removed and two bolds were cross threaded.
I called them sent pictures .. in the meantime 4-5 days latter I had the mechanic replace the broken parts which cost me $900.00 + and it was not until 6 days they offered me 300 or return for a refund
A few days ago I researched online what local junkyard might have the year and model car I needed to find a part on. I saw online that LKQ in Tampa had two.
The part I needed was the front driver side, inner seat belt receptacle. The LKQ site lists a seat belt harness for $9.11. When I got there most of the vehicles had already been thoroughly picked over. I found a seat belt receptacle that wasn't exactly what I needed, but thought maybe I could make it work.
When I checked out they charged me the $9.11 for the full harness. I thought since I took just the receptacle they would charge half the $9.11, but no. I went on home and found that the part was not going to work for me. I checked the receipt and it said I could return it as long as I had the receipt.
Since it is a 10 mile drive I even called ahead and asked if I could indeed return the part. The woman on the line said yes since I just got it this morning and have the receipt it should be no problem. So I jumped in the car and made the drive, but when I arrived I was asked where was the yellow mark on the part. I asked what yellow mark?
I never saw any yellow mark. They said yes it can only be returned if it has a yellow mark. I said I knew nothing of a yellow mark. The woman said they would have to let the manager handle it.
The manager was not friendly at all and didn't even look at me. He took the part and my receipt from his employee and went into his office. A few minutes later he came out saying his employee did mark it at check out, but now the part doesn't have the yellow mark so he cannot refund it. I was frustrated none the least and replied that I do not recall any yellow mark being on the part and nothing was said to me at check out about the necessity of a yellow mark and the receipt said nothing about a yellow mark.
I explained that I even called ahead to make sure I could return it and was told yes. The manager snootily replied if I don't follow the rules he can't refund the part and he walked away. I threw the part in their junk bucket and said here keep it anyway. I don't need this *** and left.
When I got home I searched their website and buried on one page it briefly says the part must be marked along with the receipt. If this is their policy they really ought to say this on the receipt and remind customers this at check out or have a notice by checkout which says the yellow mark is critical for refunding. This was my first and absolutely last time I will ever go back to this place. They say one thing and do another.
Just a bunch of low life scammers. Guess I ought to thank them for turning me on to other more reputable scrap yards in the area.
I'd bet my left arm the positive reviews listed along with mine were written by the staff there.To anyone reading this, I highly advise you to try other scrapyards and leave LKQ as a last resport and only if you're desperate.
I bought an engine from Lkq on May 4, 2017, it was delivered a week later(should have been 3 days) I paid them cash $1276, I called back and asked for a return and refund on May 22nd, they keep telling me my money should have already been refunded and the driver still hasn't shown up. Today is June 20th!!!!! Do not order anything from these people.Oh did I forget to mention that the driver pocketed $25 of my money?? Yeah, my invoice was altered when he left. Im suing these people. Im a single mom of three kids and I can't believe anybody would steal from me like this.
I'm a car repair business owner specializing in Euro Cars. Over the last 18 months I purchased 4 (that is four) used engines from LKQ of which 2 were purchased with warranty. three of these engines failed: 1 within 2 weeks, 1 started up with severe knocking noises from the bearings, 1 did not even start up. I have yet to collect money or be reimbursed for my time. I have been waiting since January 3rd 2017 to be reimbursed for the latest such issue!! Being passed from one rep to the other, one email to the next, nobody in that s**t-place wants to assume responsibility> The latest person to make promises ("I will see this through to the end until you are taken care off') was a person by name Mike Harvey, before that Lori Ann Anderson, JR and his supervisor in Tampa, Frank in Crystal River (FL) and a few others.
Buy your used items at a different company if you have the option! There is at least one other one that I know off that offers a warranty
I recently purchased a remanufactured rear axle assembly through rockauto.com from LKQ corp. 1 month and 2000 miles later the axle seal started leaking. Contacted LKQ for a warranty claim they asked for pictures and had me send it to a licensed repair shop. I sent it to mayflower service ( a reputable repair shop). They pulled the leaking side apart and found serious issues with the workmanship and recommended I return the axle and get a replacement. I called lkq and put them in contact with the repair shop, they instructed the repair shop to remove the axle and ship it back to them and that they would need to inspect the axle and if they discovered a manufacturer defect that they would send out a new ( remanufactured ) axle. They informed both mayflower repair and myself that this would take approximately two weeks.
So not only would my truck be taking up space in there shop for two weeks (maybe longer) but i would be without my truck for that period of time. Obviously that was not going to work for the shop nor would it work for me as i run a construction business and rely heavily on my truck. So i called lkq and explained that i could not be without my truck for that long. They simply told me that they would not pay for a rental and that i had no other options other than to purchase another rear axle install it, send the defective rear back to them and await for their inspection results. Complete disaster. $1500 later and the worst part is is my truck was still driveable before I put the LKQ unit in and now I am going to be without a vehicle for two plus weeks. Save yourself the headache and stay away from lkq corp.
LKQ Corporation Reviews
I thought I was purchasing a working rear with limited slip and they sent me a possie rear with bad spider gears.
They knew or should have know as the rear plate was removed the manufacture tag was removed and two bolds were cross threaded.
I called them sent pictures .. in the meantime 4-5 days latter I had the mechanic replace the broken parts which cost me $900.00 + and it was not until 6 days they offered me 300 or return for a refund
A few days ago I researched online what local junkyard might have the year and model car I needed to find a part on. I saw online that LKQ in Tampa had two.
The part I needed was the front driver side, inner seat belt receptacle. The LKQ site lists a seat belt harness for $9.11. When I got there most of the vehicles had already been thoroughly picked over. I found a seat belt receptacle that wasn't exactly what I needed, but thought maybe I could make it work.
When I checked out they charged me the $9.11 for the full harness. I thought since I took just the receptacle they would charge half the $9.11, but no. I went on home and found that the part was not going to work for me. I checked the receipt and it said I could return it as long as I had the receipt.
Since it is a 10 mile drive I even called ahead and asked if I could indeed return the part. The woman on the line said yes since I just got it this morning and have the receipt it should be no problem. So I jumped in the car and made the drive, but when I arrived I was asked where was the yellow mark on the part. I asked what yellow mark?
I never saw any yellow mark. They said yes it can only be returned if it has a yellow mark. I said I knew nothing of a yellow mark. The woman said they would have to let the manager handle it.
The manager was not friendly at all and didn't even look at me. He took the part and my receipt from his employee and went into his office. A few minutes later he came out saying his employee did mark it at check out, but now the part doesn't have the yellow mark so he cannot refund it. I was frustrated none the least and replied that I do not recall any yellow mark being on the part and nothing was said to me at check out about the necessity of a yellow mark and the receipt said nothing about a yellow mark.
I explained that I even called ahead to make sure I could return it and was told yes. The manager snootily replied if I don't follow the rules he can't refund the part and he walked away. I threw the part in their junk bucket and said here keep it anyway. I don't need this *** and left.
When I got home I searched their website and buried on one page it briefly says the part must be marked along with the receipt. If this is their policy they really ought to say this on the receipt and remind customers this at check out or have a notice by checkout which says the yellow mark is critical for refunding. This was my first and absolutely last time I will ever go back to this place. They say one thing and do another.
Just a bunch of low life scammers. Guess I ought to thank them for turning me on to other more reputable scrap yards in the area.
I'd bet my left arm the positive reviews listed along with mine were written by the staff there.To anyone reading this, I highly advise you to try other scrapyards and leave LKQ as a last resport and only if you're desperate.
I bought an engine from Lkq on May 4, 2017, it was delivered a week later(should have been 3 days) I paid them cash $1276, I called back and asked for a return and refund on May 22nd, they keep telling me my money should have already been refunded and the driver still hasn't shown up. Today is June 20th!!!!! Do not order anything from these people.Oh did I forget to mention that the driver pocketed $25 of my money?? Yeah, my invoice was altered when he left. Im suing these people. Im a single mom of three kids and I can't believe anybody would steal from me like this.
I'm a car repair business owner specializing in Euro Cars. Over the last 18 months I purchased 4 (that is four) used engines from LKQ of which 2 were purchased with warranty. three of these engines failed: 1 within 2 weeks, 1 started up with severe knocking noises from the bearings, 1 did not even start up. I have yet to collect money or be reimbursed for my time. I have been waiting since January 3rd 2017 to be reimbursed for the latest such issue!! Being passed from one rep to the other, one email to the next, nobody in that s**t-place wants to assume responsibility> The latest person to make promises ("I will see this through to the end until you are taken care off') was a person by name Mike Harvey, before that Lori Ann Anderson, JR and his supervisor in Tampa, Frank in Crystal River (FL) and a few others.
Buy your used items at a different company if you have the option! There is at least one other one that I know off that offers a warranty
I recently purchased a remanufactured rear axle assembly through rockauto.com from LKQ corp. 1 month and 2000 miles later the axle seal started leaking. Contacted LKQ for a warranty claim they asked for pictures and had me send it to a licensed repair shop. I sent it to mayflower service ( a reputable repair shop). They pulled the leaking side apart and found serious issues with the workmanship and recommended I return the axle and get a replacement. I called lkq and put them in contact with the repair shop, they instructed the repair shop to remove the axle and ship it back to them and that they would need to inspect the axle and if they discovered a manufacturer defect that they would send out a new ( remanufactured ) axle. They informed both mayflower repair and myself that this would take approximately two weeks.
So not only would my truck be taking up space in there shop for two weeks (maybe longer) but i would be without my truck for that period of time. Obviously that was not going to work for the shop nor would it work for me as i run a construction business and rely heavily on my truck. So i called lkq and explained that i could not be without my truck for that long. They simply told me that they would not pay for a rental and that i had no other options other than to purchase another rear axle install it, send the defective rear back to them and await for their inspection results. Complete disaster. $1500 later and the worst part is is my truck was still driveable before I put the LKQ unit in and now I am going to be without a vehicle for two plus weeks. Save yourself the headache and stay away from lkq corp.