LK and Sons took a deposit from us on March 16, 2016 to install stairs for us. They began their work about a week later. There were multiple issues, which were pointed out to them during the installation.
LK and Sons left the premises, and did not return for over a week. We attempted contact several times.
After this time, we removed the stairs, and hired another company to fabricate and install them as we had originally requested.
On April 7th, 2016, the owner's son and his helper arrived at our business in the morning, and demanded more money. Upon seeing their work removed, they threatened to destroy our stairs with a sledgehammer and blow out our windows. We requested they leave the premises.
Shortly thereafter, they returned with additional 'backup', threatening our employees. We called the police, and they had to be escorted off of the premises by the NYPD 104th precinct.
The work was not done correctly, or in a timely manner. Their customer service is appalling and we just escaped one of the scariest moments of our lives.
LK & Sons LLC Reviews
LK and Sons took a deposit from us on March 16, 2016 to install stairs for us. They began their work about a week later. There were multiple issues, which were pointed out to them during the installation.
LK and Sons left the premises, and did not return for over a week. We attempted contact several times.
After this time, we removed the stairs, and hired another company to fabricate and install them as we had originally requested.
On April 7th, 2016, the owner's son and his helper arrived at our business in the morning, and demanded more money. Upon seeing their work removed, they threatened to destroy our stairs with a sledgehammer and blow out our windows. We requested they leave the premises.
Shortly thereafter, they returned with additional 'backup', threatening our employees. We called the police, and they had to be escorted off of the premises by the NYPD 104th precinct.
The work was not done correctly, or in a timely manner. Their customer service is appalling and we just escaped one of the scariest moments of our lives.