I ordered 3 clothing items from Lizzydress based on a friends purchase. All three items came in incorrect. 2 were the wrong color (example pink dress instead of brown AND blue shirt instead of ivory - BIG DIFFERENCE) and recieved 1 hoodie in wrong size.
All items of no use to me! I could not get resolved. Got offered a few dollars credit and thats it for $98 purchase. Even tried PayPal but they wanted me to also return at my cost and would not get refund until it arrived in China with the tracking.
You can not track after it departs the US. What guarantee do I have in getting my money. HORRIBLE CUSTOMER SERVICE. Do not order from LIZZYDRESS!!!
This company lizzydress is a scam, they are selling dresses on Facebook and Instagram and it takes several weeks to get the dress from China, When it finally arrived it smelled so bad, like stale burlap. The cleaning instructions say "no dry cleaning” and "wash below 30”, what does that even mean?? When emailing the company, they can’t tell me how to clean the dress, they have no clue how to remove the bad smell which they admitted was from their dyes. And they won’t honor a refund, they are offering $10 of the $38 I paid and saying I need to return the dress at my expense to China with no smell! OMG what a sham, it came with a horrible smell so how do I return it without a smell when they won’t even tell me how to clean the dress? Please everyone beware of this company, the dress had potential but the company will screw you!
Lizzy Dress Reviews
I ordered 3 clothing items from Lizzydress based on a friends purchase. All three items came in incorrect. 2 were the wrong color (example pink dress instead of brown AND blue shirt instead of ivory - BIG DIFFERENCE) and recieved 1 hoodie in wrong size.
All items of no use to me! I could not get resolved. Got offered a few dollars credit and thats it for $98 purchase. Even tried PayPal but they wanted me to also return at my cost and would not get refund until it arrived in China with the tracking.
You can not track after it departs the US. What guarantee do I have in getting my money. HORRIBLE CUSTOMER SERVICE. Do not order from LIZZYDRESS!!!
This company lizzydress is a scam, they are selling dresses on Facebook and Instagram and it takes several weeks to get the dress from China, When it finally arrived it smelled so bad, like stale burlap. The cleaning instructions say "no dry cleaning” and "wash below 30”, what does that even mean?? When emailing the company, they can’t tell me how to clean the dress, they have no clue how to remove the bad smell which they admitted was from their dyes. And they won’t honor a refund, they are offering $10 of the $38 I paid and saying I need to return the dress at my expense to China with no smell! OMG what a sham, it came with a horrible smell so how do I return it without a smell when they won’t even tell me how to clean the dress? Please everyone beware of this company, the dress had potential but the company will screw you!