While browsing on Facebook my computer locked up and a screen appeared that looked exactly like a warning screen that Apple would use. I was advised that my computer was under attack and it gave me a phone number to call for assistance.I called the number and got a representative that advised me that my banking information was being compromised and also that other personalized information was being accessed. At this point I thought I was talking to someone from Apple Tech Support. The person I was talking to told me his name was Boni Murmu.When I would ask questions Boni was very evasive.
Something told me that I should just terminate the call, but I had already granted this guy access to my computer. He was bring up screens that seemed to confirm what he was telling me. I finally asked him outright if this company was a representative of Apple. He said that this was livepcexpert. I don't know why I went one step further with this guy! I finally agreed to their two year protection plan at $399.99. My instincts bothered me and I decided to see if there was any information about them and I see that I'm not the only one that has fallen for their scam.
I also fell for this scam. The exact same thing first happened to me about six weeks ago. While highlighting a benign website the same notice and warning appeared. I called the number and eventually got an answer. After quizzing the responder it was apparent the individual on the other end of the phone was not with Microsoft or Apple or Yahoo and admitted the same, stating she was with a company, Live PC Expert, that did work for all computer companies. She quoted me a fee; I was skeptical and hung up. Then I went online and read about Live PC Expert and that it was a scam. I did find what appeared to be a legitimate company, Bomgar. I was still very upset and concerned about the security of my computer and ultimately agreed (online) to a one year "contract," for $250, although my initial reaction after quizzing the (Indian) individual who initially responded to my inquiry online was again skeptical. There turned out to be nothing wrong with my computer so I spent $250 for nothing. Bomger had installed some icons on my screen to access if I needed further help in the future (one year). Then, when trying to access another benign website a few days ago, I got the same warning on my screen. First, I went on the Bomgar website and input my information. I was then contact by someone from Bomgar through a chat box. While I was communicating with him, another individual (Indian) "nudged" the Bomgar person aside and began communicating with me. He said he was with LivePC Expert. I was confused. When I accessed the icons, they had also morphed to LivePC Expert. HIs explanation about the "connection" between the 2 was even more confusing. I was mad but since I had spent $250 for the "contract" I allowed him to "fix" the problem. Once again, it turned out that there was not a problem; my security had not been compromised. I am going to contact Apple.
My internet was frozen with a blue screen stating that My computer was compromised and if I wanted to save my information I should call "Microsoft Inc. Tech Support" and a number was listed. I called and they were able to access my computer remotely. They showed me "viruses" and problems with my computer that needed to be addressed. They gave me a fee scale that included "unlimited tech support" for 1 year, 2 years, etc. i gave them my credit card info assuming i was speaking to Microsoft Inc. They started doing "work" and had to reboot. Once rebooted they could not get back in due to password protection so I used this opportunity to call Microsoft to confirm this process. The REAL Microsoft Inc. assured me that this is a scam and helped me get them out of my computer. The fake Microsoft called me over and over trying to demand I let them back in to my computer. They called for hours stating they were Microsoft. After a while it finally stopped when I told them I had just gotten off the phone with the real Microsoft Inc. I contacted my bank and they had removed $249.99 from my account within less than and hour so I had to dispute the charge. There was absolutely nothing wrong with my computer.
These people are fake. I believe they rigged the virus attack. They prey on ignorance and fear and would not let me stop and research them before talking further, because they know they are doing wrong. They ruined my day, robbed me $299 and 3 hours of my time, plus ruining my peace of mind regarding their abilityto access my computer.
A screen popped up from "Windows Service Center" that said attention Comcast customer, your computer is under attack. It went on to say that I should not attempt to fix myself because it may cause a crash. Call them and they will fix it. I called and they remotely accessed my computer, then showed me that my anti virus, firewall, and pop up blocker were all marked as enabled but were in "stopped" status. They also showed me malware/spyware/adware that were infecting my computer. Assured me they could fix everything. Then told me it'd cost 249.99. By this point, I saw no other option so I paid. A few days letter the "blue screen of death" showed up on my computer after it had rebooted itself (blue screen that said, bad pool header). I called my dad, who knows all about computers...he apparently knew all about live pc experts too. He informed me I got scammed... Tech supports don't contact you...YOU contact THEM. I disputed the charges and it is currently under investigation by my bank. I also filed a complaint against them with the federal trade commission. These people gave me 4 different phone numbers to call them, and 3 of the 4 were on the FTC's blacklist. The only one that wasn't on there (yet) was the first number that I called. These people completely suck. All the stuff I have to do now to get them out of my computer and not able to access it again is ridiculous. I don't understand how they continue to get away with this crap.
In 2014 I was on my desktop surfing the web when a pop up came up on my computer saying my computer was compromised and to call this number for help fixing it. I called and an Indian from India sounding man answered the phone he said my computer was at risk of being hacked and or viruses and offered to secure my computer. He said he need to gain remote access to my computer and walked me through setting up safeguards on my computer. Seemed legit at the time so I payed the 299.99 for the one year protection package. After a month I noticed my computer wouldn’t access certain sites and programs and called the company to cancel my protection package and return my money as their services did not work and they apologized and returned my money but that’s were the nightmare began.
Since then they have not stopped calling me. I have asked them politely to remove my number and stopped calling me, I have threaten to sue for harassment, I have blocked their numbers of which there are many they call from. Now they call me about twice a day from an UNKNOWN number which I can not block to continue to try and get my services. I am at my wits end and have considered changing my number to be left alone. Today Jun 28, 2018 I received a call from +1 (888) 991-1627 to which I answered and a computer recording stated that Live PC Experts was going out of business and to call to receive a refund. Not falling for that. If you are approached by this company do not make the same mistake I did or be prepared to be harassed for many years to come.
10/30/17 entering on computer all of sudden an alarm went off - screen flashing - said computer was crashing - could not stop alarm - said to call microsoft support at this number - did - told me computer was hacked - took over remote control - 3 hours fixed said my microsoft product code license key had expired and they would renew for $399.99 and provide computer support for 5 years - paid by check - received agreement from iN Technologies-Live PC Expert - then Solomon & Clayton called back and typed toll free #800-839-3570 (merchant name GEEKS ADVISE) payment date 5/30/17 PDT $399.99 plan 5 yrs -wok completed windows has been reactivated I could work on computer now. Then heard from them 6 months later telling me they had charged me in error, what was fixed on computer should have been free and needed my debit card number so they could transfer this amount back to me through XOOM who I had never heard of. By this time I was so confused between different company names,said cell phone was dying would call back. Used my land line get # for Xoom found out this was for $789.00 not coming in BUT going out to India so I cancelled transfer request. Changed my bank account and debt card numbers, but keep on having them call me telling me that computer has been attacked by a trojan virus and need to get on computer so they can fix. All calls are by Indian sounding gentlemen who if I don't answer leave unnamed numbers. Two weeks ago another Indian sounding gentleman called from Bellsouth advising that someone in Ohio was using my e-mail address and I needed to change this and give him access to fix but he needed my Bellsouth acct number, told him he should have this #. My computer is working ok as far as I can tell, but I receive about 2 calls a day, if I answer they say trojan virus is hacking all my info and I need for them to fix. If I don't answer, they leave unnamed numbers, or a mechanical robot type voice leaves a # to call back saying same about virus. Has anyone else been as dumb as me and if so how do I stop these calls, or find out if a virus is on my computer. Any help/advice would be appreciated. Thank you.
I started off with Live PC Expert in 2012. They changed their name to iNTechnologies soon after. I thought I was on to a good thing by getting my computer fixed without needing to take it to a shop. Their deals seemed reasonable, I e you pay several hundred dollars for a two or three year FREE service.
When my computer started playing up the other day, I connected them. I was told that I needed an advanced firewall and then they showed me that my Network Access Protection was off. They promised to fix it all there and then and assured me that if I paid up I would be protected till 2021. I am ashamed to say I authorised payment only to find out when I checked my documents, that I had paid for the very same problem at the end on the last day of 2015 and signed up for FREE protection to 2021.
Now I am trying to get a refund, but, from what I have seen, after digging into their background NOW, I will not get a penny from them.
Stop!! this guy is krazy ...Why is it that every number this tool give to me and i call ..It's the same person ..Wow he even pulled up stuff in my computer ...How can people get tools to do all this ...He even tried to flirt with me like ewww no offense to indian men but the voice was getting in my nerves ..I swear i'm so happy i did not give him any money!!!
I had the same thing others posted. It looked like a fake screen - it even said it was a blue screen of death. I believe PC Live Experts sabotage your computer and plant that screen directing you to their people. Basically I felt I was held hostage and damage was done. I had no doubt in my mind this was a scam but I didn't feel like I had a choose but to pay the ransom. Horrible.
If you want all your photos deleted permanently call LIVE PC
Only called them three times and on two occasions they messed up, once irreversible damage. They also took no accountability and there supervisor was terrible. the guys helping do not listen to you, they just do what they think is necessary and under no circumstance will they reimburse you.
The techs service several clients at the same time, leaving you stick on front of the compiter for 5 - 10 min. while they work with someone else. They are working too fast and are too distracted to understand the problem. I have had to repeatedly re-explain the issue. One time it took 3 sessions and 3 hours of my time before they paid attention to what I was saying and fixed the problem.l - a driver update
Part of the issue might be language and cultural differences.
The same thing happened to me. Only while they were on my computer I called what I thought was Microsoft support from another phone. The second number I called also turned out to be a software support scam company. These companies pay good money to be at the top of your search engine. My gut told me the first company was fraudulent so I googled Microsoft support and called who I thought was Microsoft. I have taken my computer in for overhaul. I have canceled my credit cards. I have alerted my financial institutions and stopped my online banking. The warning screen was so realistic and my computer froze up and it made a very alarming noise. My protection is up-to-date so I thought this must be real coming from Microsoft. Be Very aware. They continued to call me for hours that night and all the next day begging me to remove the dispute from my credit card.
I too had my Mac lockup with an Apple looking screen that said my computer may being attached , blah, blah with toll free number to get it fixed. I called the number and a guy I Hardly could understood started asking me for information about my computer which I refused to give. I accused him of being a scammer and he said no he just wanted to "fix" my Mac. I told him until his spam showed up it was running fine. I repeatedly asked what the ransom fee was to get my computer back and he finally after a lot of requests said that for the low price of $249 I could get one year support. I asked him repeatedly what company he worked for he finally said livepcexpert. He obviously wasn't too proud of his company. I told him I was going to send in a complaint to the FTC and he said go ahead we are approved by the FTC. What an idiot. I ended our conversation by telling he should pack up his bag and head back to India if he wasn't already there. BBB has their address in NC on their website. Might be interesting if some dissatisfied customers paid them a little visit. Hummmmmmm
In the process of working on the Internet, I bumped my mouse and accidentally clicked on a link that was apparently loaded with malware. I got a similar blue screen to the one described above. It was accompanied by an endless-loop audio track that repeatedly told me that I have a serious problem with my computer and needed to call the listed number to have it fixed.
After trying a couple of simple fixes, I warily called the number. I was routed to a company called Live PC Expert. I spoke with an agent who immediately insisted that he needed remote access to my computer in order to diagnose the problem. I explained that I never give remote control (after a horrific experience with an actual Microsoft employee who didn't know what he was doing and deleted an entire user account). I said that he could tell me what to type and I would do the driving. He told me that I didn't have enough knowledge to do that!
I told him that I needed to do some research on his company before even considering remote access. He (of course) directed me to the livepcexpert.com website; but I explained that I would check other sources as well. That troubled him a lot, and he insisted that I speak to his supervisor. I explained to the supervisor that I would not give remote access until I had done my research. He also argued with me for a few minutes, but eventually got the message that I would not give them either money or access without research. The research I've done indicates that I will keep my money and keep control of my computer.
Overall, the entire encounter (close to half an hour) felt like a high-pressure sales pitch designed to instill fear. Any company that has to argue with prospective clients must have trouble getting clients through their performance.
Live PC Expert Reviews
While browsing on Facebook my computer locked up and a screen appeared that looked exactly like a warning screen that Apple would use. I was advised that my computer was under attack and it gave me a phone number to call for assistance.I called the number and got a representative that advised me that my banking information was being compromised and also that other personalized information was being accessed. At this point I thought I was talking to someone from Apple Tech Support. The person I was talking to told me his name was Boni Murmu.When I would ask questions Boni was very evasive.
Something told me that I should just terminate the call, but I had already granted this guy access to my computer. He was bring up screens that seemed to confirm what he was telling me. I finally asked him outright if this company was a representative of Apple. He said that this was livepcexpert. I don't know why I went one step further with this guy! I finally agreed to their two year protection plan at $399.99. My instincts bothered me and I decided to see if there was any information about them and I see that I'm not the only one that has fallen for their scam.
Live PC Expert
I had the same problem and try now to get my money back. No chance, right?
Live PC Expert Scam
I also fell for this scam. The exact same thing first happened to me about six weeks ago. While highlighting a benign website the same notice and warning appeared. I called the number and eventually got an answer. After quizzing the responder it was apparent the individual on the other end of the phone was not with Microsoft or Apple or Yahoo and admitted the same, stating she was with a company, Live PC Expert, that did work for all computer companies. She quoted me a fee; I was skeptical and hung up. Then I went online and read about Live PC Expert and that it was a scam. I did find what appeared to be a legitimate company, Bomgar. I was still very upset and concerned about the security of my computer and ultimately agreed (online) to a one year "contract," for $250, although my initial reaction after quizzing the (Indian) individual who initially responded to my inquiry online was again skeptical. There turned out to be nothing wrong with my computer so I spent $250 for nothing. Bomger had installed some icons on my screen to access if I needed further help in the future (one year). Then, when trying to access another benign website a few days ago, I got the same warning on my screen. First, I went on the Bomgar website and input my information. I was then contact by someone from Bomgar through a chat box. While I was communicating with him, another individual (Indian) "nudged" the Bomgar person aside and began communicating with me. He said he was with LivePC Expert. I was confused. When I accessed the icons, they had also morphed to LivePC Expert. HIs explanation about the "connection" between the 2 was even more confusing. I was mad but since I had spent $250 for the "contract" I allowed him to "fix" the problem. Once again, it turned out that there was not a problem; my security had not been compromised. I am going to contact Apple.
Live PC
Even Ifaced the same issue, they told it is $250, but i said i need to think on this. the customer representative gave the contact details too.
Komal Bajpai:(Live Expert representative)
1-800-208-0798-
extn:1269.
Is there any chnce of hacking our systems? pl advice
My internet was frozen with a blue screen stating that My computer was compromised and if I wanted to save my information I should call "Microsoft Inc. Tech Support" and a number was listed. I called and they were able to access my computer remotely. They showed me "viruses" and problems with my computer that needed to be addressed. They gave me a fee scale that included "unlimited tech support" for 1 year, 2 years, etc. i gave them my credit card info assuming i was speaking to Microsoft Inc. They started doing "work" and had to reboot. Once rebooted they could not get back in due to password protection so I used this opportunity to call Microsoft to confirm this process. The REAL Microsoft Inc. assured me that this is a scam and helped me get them out of my computer. The fake Microsoft called me over and over trying to demand I let them back in to my computer. They called for hours stating they were Microsoft. After a while it finally stopped when I told them I had just gotten off the phone with the real Microsoft Inc. I contacted my bank and they had removed $249.99 from my account within less than and hour so I had to dispute the charge. There was absolutely nothing wrong with my computer.
Scam
These people are fake. I believe they rigged the virus attack. They prey on ignorance and fear and would not let me stop and research them before talking further, because they know they are doing wrong. They ruined my day, robbed me $299 and 3 hours of my time, plus ruining my peace of mind regarding their abilityto access my computer.
idiot
they are scam specially one guy whose name is utkarsh
fucking idiot
yes his name is utkarsh and he has very bad sound and his pathetic english, i want my $349.99 money back
Expert Jackasses
A screen popped up from "Windows Service Center" that said attention Comcast customer, your computer is under attack. It went on to say that I should not attempt to fix myself because it may cause a crash. Call them and they will fix it. I called and they remotely accessed my computer, then showed me that my anti virus, firewall, and pop up blocker were all marked as enabled but were in "stopped" status. They also showed me malware/spyware/adware that were infecting my computer. Assured me they could fix everything. Then told me it'd cost 249.99. By this point, I saw no other option so I paid. A few days letter the "blue screen of death" showed up on my computer after it had rebooted itself (blue screen that said, bad pool header). I called my dad, who knows all about computers...he apparently knew all about live pc experts too. He informed me I got scammed... Tech supports don't contact you...YOU contact THEM. I disputed the charges and it is currently under investigation by my bank. I also filed a complaint against them with the federal trade commission. These people gave me 4 different phone numbers to call them, and 3 of the 4 were on the FTC's blacklist. The only one that wasn't on there (yet) was the first number that I called. These people completely suck. All the stuff I have to do now to get them out of my computer and not able to access it again is ridiculous. I don't understand how they continue to get away with this crap.
In 2014 I was on my desktop surfing the web when a pop up came up on my computer saying my computer was compromised and to call this number for help fixing it. I called and an Indian from India sounding man answered the phone he said my computer was at risk of being hacked and or viruses and offered to secure my computer. He said he need to gain remote access to my computer and walked me through setting up safeguards on my computer. Seemed legit at the time so I payed the 299.99 for the one year protection package. After a month I noticed my computer wouldn’t access certain sites and programs and called the company to cancel my protection package and return my money as their services did not work and they apologized and returned my money but that’s were the nightmare began.
Since then they have not stopped calling me. I have asked them politely to remove my number and stopped calling me, I have threaten to sue for harassment, I have blocked their numbers of which there are many they call from. Now they call me about twice a day from an UNKNOWN number which I can not block to continue to try and get my services. I am at my wits end and have considered changing my number to be left alone. Today Jun 28, 2018 I received a call from +1 (888) 991-1627 to which I answered and a computer recording stated that Live PC Experts was going out of business and to call to receive a refund. Not falling for that. If you are approached by this company do not make the same mistake I did or be prepared to be harassed for many years to come.
I'm not sure if I was scammed or not - need help
10/30/17 entering on computer all of sudden an alarm went off - screen flashing - said computer was crashing - could not stop alarm - said to call microsoft support at this number - did - told me computer was hacked - took over remote control - 3 hours fixed said my microsoft product code license key had expired and they would renew for $399.99 and provide computer support for 5 years - paid by check - received agreement from iN Technologies-Live PC Expert - then Solomon & Clayton called back and typed toll free #800-839-3570 (merchant name GEEKS ADVISE) payment date 5/30/17 PDT $399.99 plan 5 yrs -wok completed windows has been reactivated I could work on computer now. Then heard from them 6 months later telling me they had charged me in error, what was fixed on computer should have been free and needed my debit card number so they could transfer this amount back to me through XOOM who I had never heard of. By this time I was so confused between different company names,said cell phone was dying would call back. Used my land line get # for Xoom found out this was for $789.00 not coming in BUT going out to India so I cancelled transfer request. Changed my bank account and debt card numbers, but keep on having them call me telling me that computer has been attacked by a trojan virus and need to get on computer so they can fix. All calls are by Indian sounding gentlemen who if I don't answer leave unnamed numbers. Two weeks ago another Indian sounding gentleman called from Bellsouth advising that someone in Ohio was using my e-mail address and I needed to change this and give him access to fix but he needed my Bellsouth acct number, told him he should have this #. My computer is working ok as far as I can tell, but I receive about 2 calls a day, if I answer they say trojan virus is hacking all my info and I need for them to fix. If I don't answer, they leave unnamed numbers, or a mechanical robot type voice leaves a # to call back saying same about virus. Has anyone else been as dumb as me and if so how do I stop these calls, or find out if a virus is on my computer. Any help/advice would be appreciated. Thank you.
INTechnologies equals Live PC Expert
I started off with Live PC Expert in 2012. They changed their name to iNTechnologies soon after. I thought I was on to a good thing by getting my computer fixed without needing to take it to a shop. Their deals seemed reasonable, I e you pay several hundred dollars for a two or three year FREE service.
When my computer started playing up the other day, I connected them. I was told that I needed an advanced firewall and then they showed me that my Network Access Protection was off. They promised to fix it all there and then and assured me that if I paid up I would be protected till 2021. I am ashamed to say I authorised payment only to find out when I checked my documents, that I had paid for the very same problem at the end on the last day of 2015 and signed up for FREE protection to 2021.
Now I am trying to get a refund, but, from what I have seen, after digging into their background NOW, I will not get a penny from them.
I feel such a fool.
Stop!! this guy is krazy ...Why is it that every number this tool give to me and i call ..It's the same person ..Wow he even pulled up stuff in my computer ...How can people get tools to do all this ...He even tried to flirt with me like ewww no offense to indian men but the voice was getting in my nerves ..I swear i'm so happy i did not give him any money!!!
Live PC Scam
I had the same thing others posted. It looked like a fake screen - it even said it was a blue screen of death. I believe PC Live Experts sabotage your computer and plant that screen directing you to their people. Basically I felt I was held hostage and damage was done. I had no doubt in my mind this was a scam but I didn't feel like I had a choose but to pay the ransom. Horrible.
If you want all your photos deleted permanently call LIVE PC
Only called them three times and on two occasions they messed up, once irreversible damage. They also took no accountability and there supervisor was terrible. the guys helping do not listen to you, they just do what they think is necessary and under no circumstance will they reimburse you.
Inconsistent service
The techs service several clients at the same time, leaving you stick on front of the compiter for 5 - 10 min. while they work with someone else. They are working too fast and are too distracted to understand the problem. I have had to repeatedly re-explain the issue. One time it took 3 sessions and 3 hours of my time before they paid attention to what I was saying and fixed the problem.l - a driver update
Part of the issue might be language and cultural differences.
Aggressive Scam
The same thing happened to me. Only while they were on my computer I called what I thought was Microsoft support from another phone. The second number I called also turned out to be a software support scam company. These companies pay good money to be at the top of your search engine. My gut told me the first company was fraudulent so I googled Microsoft support and called who I thought was Microsoft. I have taken my computer in for overhaul. I have canceled my credit cards. I have alerted my financial institutions and stopped my online banking. The warning screen was so realistic and my computer froze up and it made a very alarming noise. My protection is up-to-date so I thought this must be real coming from Microsoft. Be Very aware. They continued to call me for hours that night and all the next day begging me to remove the dispute from my credit card.
live pc expert
The same thing just happened to me. I didn't trust the person, so I terminated the call. I will call Microsoft to report this.
Livepcexpert is a total scam
I too had my Mac lockup with an Apple looking screen that said my computer may being attached , blah, blah with toll free number to get it fixed. I called the number and a guy I Hardly could understood started asking me for information about my computer which I refused to give. I accused him of being a scammer and he said no he just wanted to "fix" my Mac. I told him until his spam showed up it was running fine. I repeatedly asked what the ransom fee was to get my computer back and he finally after a lot of requests said that for the low price of $249 I could get one year support. I asked him repeatedly what company he worked for he finally said livepcexpert. He obviously wasn't too proud of his company. I told him I was going to send in a complaint to the FTC and he said go ahead we are approved by the FTC. What an idiot. I ended our conversation by telling he should pack up his bag and head back to India if he wasn't already there. BBB has their address in NC on their website. Might be interesting if some dissatisfied customers paid them a little visit. Hummmmmmm
All Signs Point to a Scam
In the process of working on the Internet, I bumped my mouse and accidentally clicked on a link that was apparently loaded with malware. I got a similar blue screen to the one described above. It was accompanied by an endless-loop audio track that repeatedly told me that I have a serious problem with my computer and needed to call the listed number to have it fixed.
After trying a couple of simple fixes, I warily called the number. I was routed to a company called Live PC Expert. I spoke with an agent who immediately insisted that he needed remote access to my computer in order to diagnose the problem. I explained that I never give remote control (after a horrific experience with an actual Microsoft employee who didn't know what he was doing and deleted an entire user account). I said that he could tell me what to type and I would do the driving. He told me that I didn't have enough knowledge to do that!
I told him that I needed to do some research on his company before even considering remote access. He (of course) directed me to the livepcexpert.com website; but I explained that I would check other sources as well. That troubled him a lot, and he insisted that I speak to his supervisor. I explained to the supervisor that I would not give remote access until I had done my research. He also argued with me for a few minutes, but eventually got the message that I would not give them either money or access without research. The research I've done indicates that I will keep my money and keep control of my computer.
Overall, the entire encounter (close to half an hour) felt like a high-pressure sales pitch designed to instill fear. Any company that has to argue with prospective clients must have trouble getting clients through their performance.