I contacted this company through their customer service and the legal email address. I email them many times. I order three pairs of pants, I received this pants all in the same size, I tried them on and they were not true to size, not one of the three pants measure the correct size.
After waiting close to 30 days to get this pants. The first response was to send them a picture of the pants and I did. It. Took several resend to get this to go through to their customer service email. Through server all email between the customer service department and the legal whose billing email.
At one point they said they would refund me my money and I would have to pay for the return postage. I waited and never heard were to return them so I email again and again finally I was told to just keep them as the return postage I would have to pay would be high and they said the return of the non-quality problem, we do not bear the return cost.
Litchin Reviews
I contacted this company through their customer service and the legal email address. I email them many times. I order three pairs of pants, I received this pants all in the same size, I tried them on and they were not true to size, not one of the three pants measure the correct size.
After waiting close to 30 days to get this pants. The first response was to send them a picture of the pants and I did. It. Took several resend to get this to go through to their customer service email. Through server all email between the customer service department and the legal whose billing email.
At one point they said they would refund me my money and I would have to pay for the return postage. I waited and never heard were to return them so I email again and again finally I was told to just keep them as the return postage I would have to pay would be high and they said the return of the non-quality problem, we do not bear the return cost.