I won 2 pair of sterling feather earrings on their auction site. One pair broke w/in 30 minutes of wearing. The feather & ball broke off. Found the feather but the black ball, which is tiny, is still lost. The other pair had a bent feather hanging. I went to straighten & it broke off! Very cheap & flimsy. I returned them for refund. The company sent them BACK to ME. A former letter stating they'd been altered was the only other thing in the package. I called customer service & was told the warehouse had determined I had altered them myself. Rather than admit their merchandise is cheaply made, they blame the customer & accuse them of altering the item.
Hi I have been shopping with LC liquidation channel for a few years now and have had several instances of jewelery breaking after wearing for a few minutes . I buy them on the auction, I know in advance that things are not returnable I assumed even if they broke after a few minutes , so have never tried to return broken items but now they dont send an item and when I talk to customer service he tells me to bad. I was furious I asked to speak to a supervisor, nope there is no one higher than him to talk to, I need to submit a form to talk to someone and the rigamarole starts I refuse to chase my tail for six dollars, I am disabled and have done most of my gift shopping with them but afte spending thousands of dollars to be treated so shabbily for a six dollar refund I am done doing business with them. Alex bremerton, washington.
Liquidation Channel Reviews
I won 2 pair of sterling feather earrings on their auction site. One pair broke w/in 30 minutes of wearing. The feather & ball broke off. Found the feather but the black ball, which is tiny, is still lost. The other pair had a bent feather hanging. I went to straighten & it broke off! Very cheap & flimsy. I returned them for refund. The company sent them BACK to ME. A former letter stating they'd been altered was the only other thing in the package. I called customer service & was told the warehouse had determined I had altered them myself. Rather than admit their merchandise is cheaply made, they blame the customer & accuse them of altering the item.
Hi I have been shopping with LC liquidation channel for a few years now and have had several instances of jewelery breaking after wearing for a few minutes . I buy them on the auction, I know in advance that things are not returnable I assumed even if they broke after a few minutes , so have never tried to return broken items but now they dont send an item and when I talk to customer service he tells me to bad. I was furious I asked to speak to a supervisor, nope there is no one higher than him to talk to, I need to submit a form to talk to someone and the rigamarole starts I refuse to chase my tail for six dollars, I am disabled and have done most of my gift shopping with them but afte spending thousands of dollars to be treated so shabbily for a six dollar refund I am done doing business with them. Alex bremerton, washington.