On April 7,2018 I bought a 2016 Ford Fusion SE with 48,000 miles from this dealership. I service my car on the regular. My loan was for almost 18,000 but the car was sticker priced at $12,995.00 On September 28,2018 I’m driving to work, which I normally take the turnpike driving 80 mph. I work an hour away from my house. Driving 2 minutes away from home still in my neighborhood. With no warning indication my car suddenly looses acceleration and suddenly jerks, shakes and shuts off. I waited for a min and started it back up. This time it shook worse. I slow rolled it into a parking space in my neighborhood. I repeatedly tried to start my car and it kept shutting off. Suddenly I heard a tapping sound. I checked my fluids, they’re all at level. I thought maybe I ran over something and it got in my engine or something.Finally able to keep it started. I slow rolled it to my house.
I contacted AutonationFord about the issue with my car and the dealership (Lipton Toyota) where I bought the car from. When I bought the car I repeatedly asked about a warranty on my car. The car salesman Carrie Senior led me to believe that I had a warranty on my vehicle. Just as the finance rep Anthony S. did. But, when I took my contract to them and spoke to Rydell ,the used car manager. He tells me that I don’t have a warranty. But says he doesn’t understand why I wasn’t given an extended warranty, because it is standard for them to give extended warranties on off brand vehicles. He then tells me that if I could get the car to him, he could take it back, put me in a new car, and just transfer everything over to the new car.
I told him I did not want to give another down payment for something that is not my fault. He tells me that he would do his best to make sure that could happen. He then tells me to try Ford and see what they could do for me, saying I should still be under manufacturer warranty. I called Ford and Ford said because my car is at 66,611 miles. I went 6,611 miles over the manufacture warranty, so they can’t help me. So I went back to Lipton Toyota and spoke to Mike who said he would try to help me with the same deal as Rydell offered, but I would have to get this unsafe to drive car to their location which is 45 mins away at 75 mph. Yeah right!! I spent a whole month going back and forth with them. I had a mechanic take a look and see what’s wrong. Apparently the motor is no good!! They sold me a car with a bad motor! I took pictures of what the mechanic discovered, showed proof that I’ve kept up on my maintenance. I told them what the mechanic said. Instead of doing anything to help. They went back on their agreement. Leaving me to pay $2600.00 to replace my engine!!
I’ve only had this car for 5 months by the time it broke down. All fluids are at level. Not one scratch on my car. I pay $345 a month on this car. My insurance said it’s not something they can cover, and the dealership won’t help!! THEY SOLD ME A LEMON!!! Only drove this car 5 months and it’s only 2 years old. Now I’m struggling to get to and from work, and take care of my 3 little kids! It is now Nov 11, 2018 I need justice!!! I need help!!!
I purchased a car after deciding to end my lease contract with the same dealership. They didn’t tell me the new auto loan will include the lease fees when I purchased the car. I looked at the number and noticed price increase by 7K. They told me after the fact and said they are sorry that they can’t help me! My disadvantage was my disability and they took advantage of me due to communication barriers. They did not handle this sale well especially making customer angry. I am making monthly payment based on new auto and past lease charges!
Lipton Toyota Reviews
On April 7,2018 I bought a 2016 Ford Fusion SE with 48,000 miles from this dealership. I service my car on the regular. My loan was for almost 18,000 but the car was sticker priced at $12,995.00 On September 28,2018 I’m driving to work, which I normally take the turnpike driving 80 mph. I work an hour away from my house. Driving 2 minutes away from home still in my neighborhood. With no warning indication my car suddenly looses acceleration and suddenly jerks, shakes and shuts off. I waited for a min and started it back up. This time it shook worse. I slow rolled it into a parking space in my neighborhood. I repeatedly tried to start my car and it kept shutting off. Suddenly I heard a tapping sound. I checked my fluids, they’re all at level. I thought maybe I ran over something and it got in my engine or something.Finally able to keep it started. I slow rolled it to my house.
I contacted AutonationFord about the issue with my car and the dealership (Lipton Toyota) where I bought the car from. When I bought the car I repeatedly asked about a warranty on my car. The car salesman Carrie Senior led me to believe that I had a warranty on my vehicle. Just as the finance rep Anthony S. did. But, when I took my contract to them and spoke to Rydell ,the used car manager. He tells me that I don’t have a warranty. But says he doesn’t understand why I wasn’t given an extended warranty, because it is standard for them to give extended warranties on off brand vehicles. He then tells me that if I could get the car to him, he could take it back, put me in a new car, and just transfer everything over to the new car.
I told him I did not want to give another down payment for something that is not my fault. He tells me that he would do his best to make sure that could happen. He then tells me to try Ford and see what they could do for me, saying I should still be under manufacturer warranty. I called Ford and Ford said because my car is at 66,611 miles. I went 6,611 miles over the manufacture warranty, so they can’t help me. So I went back to Lipton Toyota and spoke to Mike who said he would try to help me with the same deal as Rydell offered, but I would have to get this unsafe to drive car to their location which is 45 mins away at 75 mph. Yeah right!! I spent a whole month going back and forth with them. I had a mechanic take a look and see what’s wrong. Apparently the motor is no good!! They sold me a car with a bad motor! I took pictures of what the mechanic discovered, showed proof that I’ve kept up on my maintenance. I told them what the mechanic said. Instead of doing anything to help. They went back on their agreement. Leaving me to pay $2600.00 to replace my engine!!
I’ve only had this car for 5 months by the time it broke down. All fluids are at level. Not one scratch on my car. I pay $345 a month on this car. My insurance said it’s not something they can cover, and the dealership won’t help!! THEY SOLD ME A LEMON!!! Only drove this car 5 months and it’s only 2 years old. Now I’m struggling to get to and from work, and take care of my 3 little kids! It is now Nov 11, 2018 I need justice!!! I need help!!!
I purchased a car after deciding to end my lease contract with the same dealership. They didn’t tell me the new auto loan will include the lease fees when I purchased the car. I looked at the number and noticed price increase by 7K. They told me after the fact and said they are sorry that they can’t help me! My disadvantage was my disability and they took advantage of me due to communication barriers. They did not handle this sale well especially making customer angry. I am making monthly payment based on new auto and past lease charges!