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Lionesse Beauty Bar


Country United States
State Nevada
City Las Vegas
Address 3377 Las Vegas Blvd S
Phone 1-855-546-6008
Website www.lionesse.com

Lionesse Beauty Bar Reviews

  • Sep 28, 2017

This is in regards to a celestolite boutique in the Santa Anita Westfield Matt in Arcadia, CA. It has a sign on it that calls itself the Lionesse Beauty Bar, but the saleswoman told me they're changing their name and their sign to celestolite.

I was given a free sample and asked to come inside for a demo of one of their products. I went inside and she applied a product to the area of my skin under my eye. The area under my eye grew very tight and plump after she blew the product dry with a small fan. She showed me how great it looked under my eye and told me that if I kept applying it once a week every week after six months that my eyes would look like that all the time. (My eye looked 20 years younger, at least). She told me the package contained enough product to last a year.

I looked at the ingredients list and specifically asked if the product contained any retinoids because there was such a huge imediate difference and I've read that retinoids are amazing. Some of the ingredients were listed as peptides. I bought the product which came with two other products and a free facial.

I came back within the hour for the facial. I was told to lay down. During the facial, the saleswoman tried to sell me a package that included an LED wand, 12 facials and some skin care products. She covered the wrinkles on my face with a gel-like substance and claimed that my wrinkles were gone. At first, I believed her because even though my face looked waxy, I couldn't see any wrinkles! I told her I could commit to something like that if I liked the results after a longer time.

She told me that the cost was normally $7,000 and that she paid $88,000 herself for these treatments and that she was going to be able to give it to me for $3,600. I told her it was way too much, I said, "That's more than I make in a month." Hoping that would dissuade her.

She asked me for my credit card so she could "check something", she never said she was going to charge my card. She came back and told me I qualified for a discount because of the kind of credit card I had. She reduced the price to a whopping $2900. I told her it was too expensive. She applied the goop to the other side of my face.

She asked to see my card again supposedly to confirm that it was my first time in the store which would allow me to get another discount. She never told me she was going to charge my credit card for any amount. She asked me to pinky-swear her that I wouldn't tell the other store associates the price she was offering me. She was ridiculous and high pressure. I felt like I had to stay lying down or the physical mask that was now on my face would fall to the floor. I don't think she has a license to be an aesthetician. I didn't see it in the treatment room and she didn't act like any other aesthetician that I've ever seen in my entire life.

Eventually, I figured out that she was just covering the wrinkles with gel and I told her so, she insisted that wasn't the case and she kept trying to tell me that the wrinkles were gone and could be gone permanently if I continued getting treatments like this with her. I told her I thought she was just covering up the wrinkles and that they were still there. At one point, I even pushed the gel on a known wrinkle location aside and uncovered a wrinkle and she reprimaded me and told me I shouldn't touch my face because I have bacteria on my hand. Despite having a wrinkle completely exposed above my eybrow/nose (called an "11"), she still insisted that it wasn't there.

I strongly felt like she was trying to manipulate me.

I told her I wasn't interested and then she told me she already ran my card for the amount. I told her that she would give me a refund then. She replied that she would see what she could do and that she was texting the owner of the company to see if it would be possible but that it might take 1-2 weeks for the refund to go through. I said I didn't care how long it took. I thought I might have to call the Police/Mall Security Guard.

Eventually she told me that the card wouldn't allow the amount to go through. But I wondered if she was just telling me that to get rid of me.

I left. I wondered if she really charged my card. This all happened on a Sunday.

After I got home, the three products that I did purchase for over $400 seemed largely suspect. I started to investigate them and discovered that one of the three packages was completely empty, had NO PRODUCT in it, this was the eye gel that she demo'd in the store that made me want to buy them in the first palce. The second product smelled strongly of denatured alcohol which isn’t on the list of ingredients, and the third product that was used as an exfoliator to pill up dirt on my arm, which I was told were dead skin cells, did the same thing on the clean countertop - I think the stuff that pills up on its own, isn't dead skin cells at all but some kind of glue agent that pills up.

Now I also believe that the eye gel that made my eyes younger was actually just a chemical reaction that is temporary. She told me if I continued to use it that it would be permanent. I believe she was lying.

I called my card company on Monday morning at 7am, and they told me that the business tried to charge my card TWICE, the first time was for over $4,100 which is a figure that was never even brought up, and then they tried to charge me for $2,900. I told my card company that I did not authorize either charge and that I didn't sign anything. They told me they were cancelling the credit card and going to replace it with another one.

I'm convinced that this company is a total con. They're called celestolite and they're associated with Lionesse Beauty Bar. (The place I went into was called Lionesse Beauty Bar and the saleswoman told me that they're changing their signage and they've already changed their name to celestolite.)

  • Nov 14, 2015

On October 30. Went to the Galleria Mall,,Riverside ca. No reason,,just to get out. I'm a 67 year older man. Recently divorced,,feeling very lonely,,and depressed. I take medication for medication,,and seeing 2 social countless from my V A.

On my way,out of the mall,,I was approached ,,by a very young ,ATTRICTIVE ,girl. MICHELLE,,she and her Store manager,,RAFAEL,,..wanted to give me a free facial,,to get rid of my dark spots. I told them,,thank you,,but I didn't need there product. And in fact ,,I had a appointment with my Dermotogilst..on Tuesday November 2d...and I recieve my medications for free. There ,rudeness and persistence ,,by not accepting my NO, answer,,so,before I got mad,, I did give in,,,they did a very small sample spot on my forehead,,wiped it off,said,it looked better,,,and I need to buy there product.

During,,this time,of the free sample,,they both learned.

That I was very depressed ,,and Lonely,,from my Divorce....boy,,that really perked them up. This is when they both went to work on my emotions,and being LONLEY. They told me,,I "" had "" to buy there products,,and they would guarantee me a "" date"" with one of there customers. She was 59' her name was Joanne,,and she loved there products. So,,I have to buy then,,in order for her,,to get a date with me. I kept telling both of them,,no. Thank you but. No. In fact,,I told them,,if they did get me a date,and we got along ok,,,I would in fact,,come back and buy some things. But,due to there very aggressive and rude sales technics ,,they said NO,, I had to buy first, then,they would set up a date on NOVEMBER 11th. Well,I tried to just leave,,getting head ache,from all this. I kept telling them,,I would never use these products.

Ano,it gets better. Michelle,,kept telling me,,I remind her,of her father,,she never had,,and that I should buy her a $ 400.00 pruse / handbag at Nordstrom store. Because,her birthday was November 11 th. And it would be a nice surprise ,,to help get the date,with Joanne,,because if I bought these gifts,it would show her,,I'm not cheap,,and a nice man. I again told her no,several times. I even agreed ,after this so called date,,I'd come back and buy her a birthday gift. After she pouted,,we left..went back to the "" Lionesse store. I again started to leave. Just hoping this nightmare was over. But MICJHELLE and MR RAFAEL MARELLY,,both ,said I need to buy the PRUSE for michelle and there products. Ok,,I'm at the end of my rope,,so,she took me back and forth several times to the Nordstrom store,,with Rafaels knowledge and permission,,to buy her something. And all this,,because I'm LONLEY and depressed.

Bottom line,after much pressure ,and stress out,,I just couldn't take it any more. So I just gave in to there rude and pressure sales. I end up buying from the Lionesse store $ 594.00 worth of useless products,,didn't want,,will never use,,as for Michelle, she really made out. ,got into my wallet for well over $ 500.00 herself.

If ,these are the kinds of sales technics I got,,I wonder how many other people are getting similar sales pitches. I'm on SSI,IM in a wheelchair ,,can't work,,depressed,,I'm thrilled to just have any one talk to me. But,,I'm sorry,they went way over bored to make a sell. They even LIED to me, when I called the one phone number,ma lady answered ,,I asked to speak to the owner,,the a Man,got on the phone. We spoke. He said,bring both the produts and reciepts down,,we will work something out. But when I got there,Mr Rafael,said that wasn't his number. I got very mad,,went to the office of the mall,,asked them for number. ,,she called that same number,,so who's telling the truth. There is MUCH MORE, BUT WE ARE OUT OF ROOM

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