I have been in the rebuilding and remodeling business for over 30 years ordering kitchen cabinets for that duration through various suppliers. I decided to try lili ann cabinets big mistake horrible experience the designers are not good. The order was wrong which i waited forever for, the cabinets were damaged there crap anyway i had to get replacement cabinets that was another giant problem.
Spoke to owner as they call big bill his name Bill Decker Mr.Bigshot over the phone is very condesending and abrupt when i explained my position and mt customers his position was i dont care and i dont care if you get your missing cabinets that i had paid for. Mr Decker made it perfectly clear that he does not care.
He asked me if he made it clear he dosent care and if not he will repeat himself. So i made him repeat himself to make sure we both understand what king of unprofessional jerk he is. I wouldnt buy a piece of toilet paper from this moron also he advertises cabinets made in USA except every box stamped Malaysia.
Save your time money don't buy from them worst experience they don't care about customers just the money they take again owner Bill Decker unprofessional with a big mouth and a wise guy attitude loves to play big shot.
I feel hoodwinked and misled by the company. Bill Decker III quoted me 10 days to deliver the cabinets. After completing the order, I was told 2 cabinets were out of stock. I was amicable and agreed to changes. After 10 days, I asked where the cabinets were, to no response. At 12 days (after our last convo- beyond 14 days) I asked where the cabinets were, and they haven't even shipped. Now, at 14 days, I am told that a vanity cabinet is out of stock, and the cabinets won't be shipped until I give a new vanity cabinet- all this implies that I won't receive my cabinets til a month after I initially ordered them. When I asked for them to be expedited and shipped, I was told 'no'. Obviously your company doesn't give a d**n about customer service, and your salespeople are coached to lie and sell, regardless of the after purchase experience.
Lily Ann Cabinets Reviews
I have been in the rebuilding and remodeling business for over 30 years ordering kitchen cabinets for that duration through various suppliers. I decided to try lili ann cabinets big mistake horrible experience the designers are not good. The order was wrong which i waited forever for, the cabinets were damaged there crap anyway i had to get replacement cabinets that was another giant problem.
Spoke to owner as they call big bill his name Bill Decker Mr.Bigshot over the phone is very condesending and abrupt when i explained my position and mt customers his position was i dont care and i dont care if you get your missing cabinets that i had paid for. Mr Decker made it perfectly clear that he does not care.
He asked me if he made it clear he dosent care and if not he will repeat himself. So i made him repeat himself to make sure we both understand what king of unprofessional jerk he is. I wouldnt buy a piece of toilet paper from this moron also he advertises cabinets made in USA except every box stamped Malaysia.
Save your time money don't buy from them worst experience they don't care about customers just the money they take again owner Bill Decker unprofessional with a big mouth and a wise guy attitude loves to play big shot.
I feel hoodwinked and misled by the company. Bill Decker III quoted me 10 days to deliver the cabinets. After completing the order, I was told 2 cabinets were out of stock. I was amicable and agreed to changes. After 10 days, I asked where the cabinets were, to no response. At 12 days (after our last convo- beyond 14 days) I asked where the cabinets were, and they haven't even shipped. Now, at 14 days, I am told that a vanity cabinet is out of stock, and the cabinets won't be shipped until I give a new vanity cabinet- all this implies that I won't receive my cabinets til a month after I initially ordered them. When I asked for them to be expedited and shipped, I was told 'no'. Obviously your company doesn't give a d**n about customer service, and your salespeople are coached to lie and sell, regardless of the after purchase experience.