I called BellaAtHome/Lighting Coach and spoke with so many employees. The first employee told me that I need to go to the post office and get the Tracking Statement and fax it to them and they would refund me for the two (2) deliveries I didn't receive. So, I took time out of my busy day and did that and faxed to the the fax number provided to me. I didn't hear back from Lighting coach, after two (2) weeks I called them back. This person informed me I could only get 50% of my money back for an item I didn't receive. I asked to speak with a manager. This employee told me that a manager would call me within 24 hours. I waited 48 hours and called back and explained the situation for the 3rd time. This employee also assured me that a manager would be contacting me within 24 hours. I waited of course did not get a call. Felt like Lighting Coach/BellaAtHome was giving me the run around and wasn't planning on giving me my money back for the two deliveries I didn't receive. I still called them back giving Lighting Coach the benefit of the doubt. I explained my story yet again. Also letting him know that the Manger did not call me back. This employee flat out told me they will NOT be giving me a refund and a manager will not be calling me. I was so appauled. I guess he noticed that I wasn't backing off. I told him that they are preputrating a fraud. The are keeping my money and I didn't receive the product. I also ask him if they received a slip signed from the postal worker? He of course didn't answer that question.
I felt that all of my attempts to get my refund was exhausted with the BellaAtHome/Lighting Coach. So, I contacted my bank and supplied them with paperwork of communication between Lighting Coach and myself. Filed a claim of fraud against this company.
I feel the need to warn all the people I can about BellaAtHome/Lighing Coach. I also will tell my story to my 4,000 plue followers and every social media site i'm affiliated with. So, please everyone beware and don't buy from this SCAM COMPANY!
LIGHTING COACH Reviews
I called BellaAtHome/Lighting Coach and spoke with so many employees. The first employee told me that I need to go to the post office and get the Tracking Statement and fax it to them and they would refund me for the two (2) deliveries I didn't receive. So, I took time out of my busy day and did that and faxed to the the fax number provided to me. I didn't hear back from Lighting coach, after two (2) weeks I called them back. This person informed me I could only get 50% of my money back for an item I didn't receive. I asked to speak with a manager. This employee told me that a manager would call me within 24 hours. I waited 48 hours and called back and explained the situation for the 3rd time. This employee also assured me that a manager would be contacting me within 24 hours. I waited of course did not get a call. Felt like Lighting Coach/BellaAtHome was giving me the run around and wasn't planning on giving me my money back for the two deliveries I didn't receive. I still called them back giving Lighting Coach the benefit of the doubt. I explained my story yet again. Also letting him know that the Manger did not call me back. This employee flat out told me they will NOT be giving me a refund and a manager will not be calling me. I was so appauled. I guess he noticed that I wasn't backing off. I told him that they are preputrating a fraud. The are keeping my money and I didn't receive the product. I also ask him if they received a slip signed from the postal worker? He of course didn't answer that question.
I felt that all of my attempts to get my refund was exhausted with the BellaAtHome/Lighting Coach. So, I contacted my bank and supplied them with paperwork of communication between Lighting Coach and myself. Filed a claim of fraud against this company.
I feel the need to warn all the people I can about BellaAtHome/Lighing Coach. I also will tell my story to my 4,000 plue followers and every social media site i'm affiliated with. So, please everyone beware and don't buy from this SCAM COMPANY!