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report scam| Country | United States |
| State | Florida |
| City | Fort Lauderdale |
| Address | 6330 N. Andrews Ave. # 338 |
| Phone | 1-800-308-7136 |
| Website | https://www.lifesproutbioceuticals.com/ |
Life Sprout Bioceuticals Reviews
Great experience for me
I started using the Skin and nails product they offer and I was so happy with the results that I then started using the Zenify for stress control. I really like their products and customer service. Product ships really fast.
Ordered "Vision Rx20" and was talked out for the Intensive Course (for six months treatment) for $124.95
and instead received a two months treatment of "Vision RX20" plus "Arteria 100" (CoQ10 30mg) 30 each, three bottles,
for $185.75.
I was not advised at the time of ordering that "Arteria" was nothing but CoQ10 but was told it was essential for making
"Vision Rx20" work (not on the advertisment that prompted my purchase).
I already take CoQ10 at much higher dosage at a much lower price.
After contacting the customer service number (June 6) , wanting to return the CoQ10, I was told to keep it and would be given a 50% refund for $37.42 and thow or give away the unwanted product.
After todays contact, I was told it would take 4-6 week to process the refund requested on June 6.
On the original flyer it stated that there is a 365 day refund policy : "Either you are delighted, or you are reimbursed 100%".
Well, I am NOT delighted and asked to return the products for a refund and then was told that the could not be done because
they already have closed my account (!???!). I have no recourse ! BTW the company is actually located in Canada.
How is that for "NON CUSTOMER SERVICE" and a total rip off ?
Our Apologies
Hello,
I sincerely apologize for your experience and would love to come in contact with you, so we can get the situation rectified. We stand by our 365-day return policy, however we always give our customers the option to keep the product and receive a 50% refund to avoid the hassle of returning the product.
Please contact us at: [email protected] so that we can make sure your refund has been processed.
Thank you