Received mail loan offer for $2000 personal loan, Didn't request this loan... but read it. LexisNexis acting for Xact.Com offered a $2000 loan at an obscene 153.29% interest. While I didn't need a loan, I found this very disturbing that this would even be legal, so I perused the offer looking for their "opt-out" info. Finally on the back page found the LexisNexis number 866-490-1920, I called this number, was disconnected three times, but not before I received their prerecorded message that I must have: My full legal name, social security number, birth date, and drivers license number available to proceed.
I went ahead and called back because I wanted to be removed from their list, and I was going to give them their promotion number only. I finally reached a CSR, who said her name was, Mary. I explained that I wanted to opt-out, per the letter, and she told me that there is nothing she can do. So,
(1) the information on this so-called offer is erroneous.
(2) They are phishing for pertinent financial information.
(3) This offer should be a usuary violation based on the interest rates. And
(4) LexixNexus is used for reporting creditworthiness, and they are not only selling my information, but they are also acting as an affiliate or associate of Xact.com...
I find this not only disturbing but a violation of my privacy.
I PAID FOR THE COPY OF MY BIRTH CERTIFICATE AROUND JUNE 1 2020 AND HAVE BEEN WAITING TO GET A COPY THEY KEPT GIVING ME THE RUN AROUND. SO I PAID FOR THE DOCUMENT AGAIN BECAUSE I WAS IN NEED OF IT SOON AND STILL NO RESPONSE . THEY ASKED FOR A FED X PAYMENT OF 12.95 for NEXT DAY DELEVIERY AND THE 64.95 for the recored I ALSO PURCHASED MY SISTER AND THE SAME RESULTS Except SHE WAS NOT IN PERSON FOR THE SIGNED DOCUMENT by the notary SO I CANCELED IT.
LONG STORY SHORT. I SENT THE NOTARIZED PAPER TO THE ADDRESS Stating ON THE FORM I recevied the paper that the notary was not i clear.sent it agian and they asked me to fax the paper the cost all togather totals in the amount of 175.10
Contract clause had automatic billing increase for entire year and 120 day window. Locked me in for another year deceptively. No one answered my calls.
I demoed Lexis Nexis Advance which was supposed to be a research tool for US tax professionals. I was skeptical as I have know LexisNexis for their overall legal research tools for lawyers, but never found it useful for tax work. The person who demoed appeared knowledgeable and showed me where I could find everything that I needed and how I could search for it.
So I purchased the product Lexis Advance.
After trying to use it twice, I quickly realized it was not as advertised. Either the material I was searching for could not be found OR it cost EXTRA! I was clear the entire time, that I needed information related to Individual Income Taxes (Federal and state). I was also clear that I wanted access to third party analysis as I already have access to the code, regulations, etc...
I spoke with my account rep, who tried finding the documents I was seeking, and he was also not able to find most of them. He found one which he forwarded to me.
I decided within 2 weeks to cancel as the tool was completely useless. The sales person indicated that I could not cancel as I was locked in for a full year. I went back and forth with him, but he would not budge. So I paid $200 a month for a year for a completely useless tool!
I was clear that I did not want any autorenewal, and he indicated he would note it in my account. Guess what! It auto renewed! I was obligated through Oct 15, 2017, but kept getting invoices and warnings for November 2017. I even got collection warnings. I called Lexis about 6 different times. The support people are useless and have no power. They cancelled my account, but could not reverse November and half of October. They indicated I had to call the original sales person, which I did (and wrote twice), but never received a response.
I have now not heard anything for 2 months. I have assumed November is closed out, but still have not recieved a refund for the half month of October...Corp America wins again....
LexisNexis Reviews
Received mail loan offer for $2000 personal loan, Didn't request this loan... but read it. LexisNexis acting for Xact.Com offered a $2000 loan at an obscene 153.29% interest. While I didn't need a loan, I found this very disturbing that this would even be legal, so I perused the offer looking for their "opt-out" info. Finally on the back page found the LexisNexis number 866-490-1920, I called this number, was disconnected three times, but not before I received their prerecorded message that I must have: My full legal name, social security number, birth date, and drivers license number available to proceed.
I went ahead and called back because I wanted to be removed from their list, and I was going to give them their promotion number only. I finally reached a CSR, who said her name was, Mary. I explained that I wanted to opt-out, per the letter, and she told me that there is nothing she can do. So,
(1) the information on this so-called offer is erroneous.
(2) They are phishing for pertinent financial information.
(3) This offer should be a usuary violation based on the interest rates. And
(4) LexixNexus is used for reporting creditworthiness, and they are not only selling my information, but they are also acting as an affiliate or associate of Xact.com...
I find this not only disturbing but a violation of my privacy.
I PAID FOR THE COPY OF MY BIRTH CERTIFICATE AROUND JUNE 1 2020 AND HAVE BEEN WAITING TO GET A COPY THEY KEPT GIVING ME THE RUN AROUND. SO I PAID FOR THE DOCUMENT AGAIN BECAUSE I WAS IN NEED OF IT SOON AND STILL NO RESPONSE . THEY ASKED FOR A FED X PAYMENT OF 12.95 for NEXT DAY DELEVIERY AND THE 64.95 for the recored I ALSO PURCHASED MY SISTER AND THE SAME RESULTS Except SHE WAS NOT IN PERSON FOR THE SIGNED DOCUMENT by the notary SO I CANCELED IT.
LONG STORY SHORT. I SENT THE NOTARIZED PAPER TO THE ADDRESS Stating ON THE FORM I recevied the paper that the notary was not i clear.sent it agian and they asked me to fax the paper the cost all togather totals in the amount of 175.10
Contract clause had automatic billing increase for entire year and 120 day window. Locked me in for another year deceptively. No one answered my calls.
I demoed Lexis Nexis Advance which was supposed to be a research tool for US tax professionals. I was skeptical as I have know LexisNexis for their overall legal research tools for lawyers, but never found it useful for tax work. The person who demoed appeared knowledgeable and showed me where I could find everything that I needed and how I could search for it.
So I purchased the product Lexis Advance.
After trying to use it twice, I quickly realized it was not as advertised. Either the material I was searching for could not be found OR it cost EXTRA! I was clear the entire time, that I needed information related to Individual Income Taxes (Federal and state). I was also clear that I wanted access to third party analysis as I already have access to the code, regulations, etc...
I spoke with my account rep, who tried finding the documents I was seeking, and he was also not able to find most of them. He found one which he forwarded to me.
I decided within 2 weeks to cancel as the tool was completely useless. The sales person indicated that I could not cancel as I was locked in for a full year. I went back and forth with him, but he would not budge. So I paid $200 a month for a year for a completely useless tool!
I was clear that I did not want any autorenewal, and he indicated he would note it in my account. Guess what! It auto renewed! I was obligated through Oct 15, 2017, but kept getting invoices and warnings for November 2017. I even got collection warnings. I called Lexis about 6 different times. The support people are useless and have no power. They cancelled my account, but could not reverse November and half of October. They indicated I had to call the original sales person, which I did (and wrote twice), but never received a response.
I have now not heard anything for 2 months. I have assumed November is closed out, but still have not recieved a refund for the half month of October...Corp America wins again....