Seller was offering a special price of $150 for website design, with 24 hour turnaround promised.
1) It took weeks, not 24 hours. Seller failed to inform me of all the information he needed from me first. Even when he had it, it took weeks and mutliple messages to get him to deliver the site.
2) Repeated requests to get the site live on my domain went unanswered. Tried one last time and the response was "I designed your website, what else am I obligated to do?" My response was get it to go live as promised. Seller told me on a Sunday he would help me on Tuesday. When I contacted him on Tuesday morning to ask when we could talk, he informed me I had to make an appointment and he was unavailable that day. I asked why, when he promised that we were going to get it straightened out that day. He said that he decided the day before he was only talking to people by appointment. I was surprised, confused and unhappy. I said, anyway, I've made an appointment for tomorrow so we will talk then. He responded that he took offense at my use of the word anyway, that it was "dismissive' and that he didn't like the "energy" of this exchange and it wasn't bringing him "joy" to do this task so he was choosing not to speak to me for 30 days. (I have the written record of this exchange.) Sellter then told me to contact the platform he designed it on as they have excellent customer service. Needless to say, he did not call the next day at the time I blocked off on the scheduler he sent me.
3) I contacted said platform due to lack of response from Seller. I discovered that he had designed a free website from a template that would have taken him less than an hour to complete. I could have done it myself. For me to use the site he designed, I would have had to pay the platform approximately $200 a year to get rid of their name on the free version, which was unusable for professional purposes. I further found clearly stated on this platform's website that they do not have the capability of porting to an outside domain at this point in time. The Seller would have known this fact, and if he didn't, he is negligent as iit was his duty to know and inform me. The site he designed is completely useless to me. I've wasted $150 and months.
4) It is unclear why the Seller chose this platform. if the Seller was an affiliate or reseller, he would have received commission on my upgrade to the $200/year site, so he may have been motivated to use this platform which I had never heard of to make more money off this project, which would be something he would need to disclose.
5) The Seller should have disclosed to me that he was designing a site on a free platform. I never would have bought his services if I had known. I could have done this myself.
6) The Seller refused to take PayPal or a credit card, only a debit card, so I am unable to charge back.
If you are buying services from this Seller, recommend not paying in full until work is done and definitely do not use a debit card.
Leveaux Group, Inc. Reviews
Seller was offering a special price of $150 for website design, with 24 hour turnaround promised.
1) It took weeks, not 24 hours. Seller failed to inform me of all the information he needed from me first. Even when he had it, it took weeks and mutliple messages to get him to deliver the site.
2) Repeated requests to get the site live on my domain went unanswered. Tried one last time and the response was "I designed your website, what else am I obligated to do?" My response was get it to go live as promised. Seller told me on a Sunday he would help me on Tuesday. When I contacted him on Tuesday morning to ask when we could talk, he informed me I had to make an appointment and he was unavailable that day. I asked why, when he promised that we were going to get it straightened out that day. He said that he decided the day before he was only talking to people by appointment. I was surprised, confused and unhappy. I said, anyway, I've made an appointment for tomorrow so we will talk then. He responded that he took offense at my use of the word anyway, that it was "dismissive' and that he didn't like the "energy" of this exchange and it wasn't bringing him "joy" to do this task so he was choosing not to speak to me for 30 days. (I have the written record of this exchange.) Sellter then told me to contact the platform he designed it on as they have excellent customer service. Needless to say, he did not call the next day at the time I blocked off on the scheduler he sent me.
3) I contacted said platform due to lack of response from Seller. I discovered that he had designed a free website from a template that would have taken him less than an hour to complete. I could have done it myself. For me to use the site he designed, I would have had to pay the platform approximately $200 a year to get rid of their name on the free version, which was unusable for professional purposes. I further found clearly stated on this platform's website that they do not have the capability of porting to an outside domain at this point in time. The Seller would have known this fact, and if he didn't, he is negligent as iit was his duty to know and inform me. The site he designed is completely useless to me. I've wasted $150 and months.
4) It is unclear why the Seller chose this platform. if the Seller was an affiliate or reseller, he would have received commission on my upgrade to the $200/year site, so he may have been motivated to use this platform which I had never heard of to make more money off this project, which would be something he would need to disclose.
5) The Seller should have disclosed to me that he was designing a site on a free platform. I never would have bought his services if I had known. I could have done this myself.
6) The Seller refused to take PayPal or a credit card, only a debit card, so I am unable to charge back.
If you are buying services from this Seller, recommend not paying in full until work is done and definitely do not use a debit card.