I signed up for a free trial of POSLavu and was required to enter my credit card details. Duirng the sign up I received an error message and an account was never created. I waited to see if there would be any notification and meanwhile found point of sale software that worked well, which I still use today in three cafes.
When I checked my credit card bill I found the charge of £800 and contacted POSLavu. A very nice person named Tiffany said that there had been some error, that they had recieved the money, but as no account had been created, I was never notified. She said she would get the accounts to sort out a refund. Accounts said they couldn't help because my credit card had since expired. I said that I would accept Paypal or any other payment gateway that they chose. They refused to refund me.
I tried Tiffany again and she got the CEO of POSLavu to contact me. He was particularly unhelpful.
I have been charged for a service that I never received. My advice is do not sign up for their free trial. Do not deal with this company, they acknowledge wrong, but refuse to rectify it. It is an unethical company.
Lavu, Inc. Reviews
I signed up for a free trial of POSLavu and was required to enter my credit card details. Duirng the sign up I received an error message and an account was never created. I waited to see if there would be any notification and meanwhile found point of sale software that worked well, which I still use today in three cafes.
When I checked my credit card bill I found the charge of £800 and contacted POSLavu. A very nice person named Tiffany said that there had been some error, that they had recieved the money, but as no account had been created, I was never notified. She said she would get the accounts to sort out a refund. Accounts said they couldn't help because my credit card had since expired. I said that I would accept Paypal or any other payment gateway that they chose. They refused to refund me.
I tried Tiffany again and she got the CEO of POSLavu to contact me. He was particularly unhelpful.
I have been charged for a service that I never received. My advice is do not sign up for their free trial. Do not deal with this company, they acknowledge wrong, but refuse to rectify it. It is an unethical company.