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I was allergic to the eye serum product and didn't discover that I was until 2.5 months after I bought the product. The staff argued and yelled at me trying to get me to exchange the product and refused to give me a proportionate refund. I paid $550 for the eye serum and they only refunded $150. I should have received 3/4 of the money back or abour $400. I'm sure I am not the first person to be scammed by them. I will not shop there again, nor do I recommend their products or staff.