I purchased a product to be delivered to my home and paid for three-day shipping. The company sent this product through LaserShip. It was supposed to be at my house on August the 6th of 2021. Instead, it arrived in Orlando, FL, on August the 6th of2021. It has sat in Orlando, FL, for the last three days.
On August the 8th of 2021, I received an update that the package would be delivered on August the 9th of 2021. However, the box never showed on August the 9th of 2021. The package is still sitting in their warehouse as of today, August the 10th of 2021.
On August the 9th of 2021, I emailed LaserShip about my package around 3:00 pm to inquire if my package would be arriving on said day. As it was getting closer to the end of the day, and there was no word about my package. On August the 10th of 2021, I received an email stating a delay, and my package will be delivered in 1 – 2 business days. I understand delays, but not when this is your 3rd time delaying something without a good explanation.
This email provided me a way to get in contact with the company. I called and spoke to a lovely young lady. She talked to the warehouse, and they told her they would call me in an hour. I waited for an hour and no one called. I called back two hours later, and they escalated the issue to the manager. The manager called to tell me that my package would be 2 - 3 more business days as of now.
She informed me that my package would be there in 2 – 3 business days. I asked her if she expected me to trust LaserShip. She said yes. I informed her of the experience I have had. I do not trust them or that my package will arrive at all. As of now, my package has not arrived.
Lasership failed to deliver packages. Account claims they did, but not to me. Someone somewhere is using my printer ink and chowing down on my $150.00 worth of gourmet meat, chickie, and salmon.
Drivers had clear and precise delivery instructions, and failed to follow them. Don't they have GPS? Apparently they can't even tell Left from Right.
I was supposed to attend a halloween party this past Saturday (oct.28).The package was supposed to be delivered on Oct 23. I was home all day and didn't receive a knock or package. I was told by the seller to wait an extra day, still no package. I put in a complaint for lost package Wednesday morning and was told to wait 48 hours, which put my function at the next day. I received no call so I called lasership. They told me that the investigation was complete and I needed to contact the seller. I asked how it was complete and I heard nothing back, I was told the driver retraced his steps amd said it was delivered to me and to call for a refund. I explained that I took off work that dayto make sure there was no issue so I know the driver is lying. Again told to get a refund, asked if I could talk to a manager because that isn't acceptable. Three different occasions I gave my number and said I will get a call back. Never received a call, so I called again today and after talking to one rude employee I was able to get someone that wasn't rude at all, but told the same thing.So I gave up, but had to write my experience
Three different times my online vendor selected Lasership to deliver my items & ALL 3 times my items were delivered to the WRONG ADDRESS!! The 2nd time, the person that my items was sent to (by mistake), delivered them to me....NOT THIS COMPANY!. The 3rd time, I ordered from WALGREENS and Lasership sent it to the wrong address and the company was unsuccessful in retrieving my package altogether!! UNBELIEVABLE! Just review their yelps!! They are horrible!!
I do not know where my package is or who has my items. This company states they will investigate this and that and they keep allowing their drivers to get away with this. SCAM!!
This Company is runing what appears to be a package scam where They say they Leave the package on the porch but really they just steal it in my oppinion. My super was paving the front of my building when they Supposedly left the package on the porch . which By the way there is no porch. This company has horrible stories all over the internet. STay away !!! Amazon is getting sued because of them
LaserShip Reviews
I purchased a product to be delivered to my home and paid for three-day shipping. The company sent this product through LaserShip. It was supposed to be at my house on August the 6th of 2021. Instead, it arrived in Orlando, FL, on August the 6th of2021. It has sat in Orlando, FL, for the last three days.
On August the 8th of 2021, I received an update that the package would be delivered on August the 9th of 2021. However, the box never showed on August the 9th of 2021. The package is still sitting in their warehouse as of today, August the 10th of 2021.
On August the 9th of 2021, I emailed LaserShip about my package around 3:00 pm to inquire if my package would be arriving on said day. As it was getting closer to the end of the day, and there was no word about my package. On August the 10th of 2021, I received an email stating a delay, and my package will be delivered in 1 – 2 business days. I understand delays, but not when this is your 3rd time delaying something without a good explanation.
This email provided me a way to get in contact with the company. I called and spoke to a lovely young lady. She talked to the warehouse, and they told her they would call me in an hour. I waited for an hour and no one called. I called back two hours later, and they escalated the issue to the manager. The manager called to tell me that my package would be 2 - 3 more business days as of now.
She informed me that my package would be there in 2 – 3 business days. I asked her if she expected me to trust LaserShip. She said yes. I informed her of the experience I have had. I do not trust them or that my package will arrive at all. As of now, my package has not arrived.
Lasership failed to deliver packages. Account claims they did, but not to me. Someone somewhere is using my printer ink and chowing down on my $150.00 worth of gourmet meat, chickie, and salmon.
Drivers had clear and precise delivery instructions, and failed to follow them. Don't they have GPS? Apparently they can't even tell Left from Right.
I was supposed to attend a halloween party this past Saturday (oct.28).The package was supposed to be delivered on Oct 23. I was home all day and didn't receive a knock or package. I was told by the seller to wait an extra day, still no package. I put in a complaint for lost package Wednesday morning and was told to wait 48 hours, which put my function at the next day. I received no call so I called lasership. They told me that the investigation was complete and I needed to contact the seller. I asked how it was complete and I heard nothing back, I was told the driver retraced his steps amd said it was delivered to me and to call for a refund. I explained that I took off work that dayto make sure there was no issue so I know the driver is lying. Again told to get a refund, asked if I could talk to a manager because that isn't acceptable. Three different occasions I gave my number and said I will get a call back. Never received a call, so I called again today and after talking to one rude employee I was able to get someone that wasn't rude at all, but told the same thing.So I gave up, but had to write my experience
Three different times my online vendor selected Lasership to deliver my items & ALL 3 times my items were delivered to the WRONG ADDRESS!! The 2nd time, the person that my items was sent to (by mistake), delivered them to me....NOT THIS COMPANY!. The 3rd time, I ordered from WALGREENS and Lasership sent it to the wrong address and the company was unsuccessful in retrieving my package altogether!! UNBELIEVABLE! Just review their yelps!! They are horrible!!
I do not know where my package is or who has my items. This company states they will investigate this and that and they keep allowing their drivers to get away with this. SCAM!!
This Company is runing what appears to be a package scam where They say they Leave the package on the porch but really they just steal it in my oppinion. My super was paving the front of my building when they Supposedly left the package on the porch . which By the way there is no porch. This company has horrible stories all over the internet. STay away !!! Amazon is getting sued because of them