Febuary 2022, Merchant never answered a question about their Sakatraz queen honeybees offered for sale via internet with delivery via mail.
Order was placed on March 05, 2022 for a Carniolan Queen Honeybee. The order clearly stated April 20 is the desired ship date. May 20, 2022, the merchandise was never processed for shipment and the merchant became defensive blaming the customer whom paid for the honeybee and was unable to start a new beehive without a mated queen in the early spring.
The FTC Mail Order Rule clearly states the merchant is required to ship all mail order merchandise within 30 days unless there is an agreement for other delivery times. The rule also states the merchant cannot refuse to satisfy mail orders if the merchandise is available for sale. Other provissions indicate silence from the merchant is considered acceptance of the chosen ship date and the consumer is not responsible if the merchant cannot process orders due to their volume of sales.
The merchant intentionally witheld the customer's order well beyond the agreed upon ship date and refussed to satisfy the customer's paid order with excusses that the "Queen Bee" was unavailable. Merchant is still accepting orders for the exact item in question with shipping dates through August 2022.
The merchant [Lappee's Bees and Honey Farm, LLC] is negligent on several counts of mail order fraud per the FTC Mail Order rule, including selling merchandise reported as unavailable.
The consumer was injured by the merchant's refusal to ship a Live Honeybee Queen and depriving the consumer of any production of farm animals (Livestock) and making excusses blaming the consumer through electronic devices such as telephones and internet access.
In conclussion, this merchant [Lappe's] is not a repuitable supplier of honey bees due to ignorance, poor customer relations, and unfair dealings depriving the consumer of a queen honeybee offered for sale until the season has ended.
Lappe's Bee Supply and Honey Farm LLC Reviews
Febuary 2022, Merchant never answered a question about their Sakatraz queen honeybees offered for sale via internet with delivery via mail.
Order was placed on March 05, 2022 for a Carniolan Queen Honeybee. The order clearly stated April 20 is the desired ship date. May 20, 2022, the merchandise was never processed for shipment and the merchant became defensive blaming the customer whom paid for the honeybee and was unable to start a new beehive without a mated queen in the early spring.
The FTC Mail Order Rule clearly states the merchant is required to ship all mail order merchandise within 30 days unless there is an agreement for other delivery times. The rule also states the merchant cannot refuse to satisfy mail orders if the merchandise is available for sale. Other provissions indicate silence from the merchant is considered acceptance of the chosen ship date and the consumer is not responsible if the merchant cannot process orders due to their volume of sales.
The merchant intentionally witheld the customer's order well beyond the agreed upon ship date and refussed to satisfy the customer's paid order with excusses that the "Queen Bee" was unavailable. Merchant is still accepting orders for the exact item in question with shipping dates through August 2022.
The merchant [Lappee's Bees and Honey Farm, LLC] is negligent on several counts of mail order fraud per the FTC Mail Order rule, including selling merchandise reported as unavailable.
The consumer was injured by the merchant's refusal to ship a Live Honeybee Queen and depriving the consumer of any production of farm animals (Livestock) and making excusses blaming the consumer through electronic devices such as telephones and internet access.
In conclussion, this merchant [Lappe's] is not a repuitable supplier of honey bees due to ignorance, poor customer relations, and unfair dealings depriving the consumer of a queen honeybee offered for sale until the season has ended.