I placed an order for an eye cream for $4.95. A few hours later, I was called to be informed that the eye cream was a 2 stage process. I was immediately concerned and told the man I only wanted the item I order regardless of the 2 stage and to only charge me for that item. I was never informed of a subscription, trial offer or continuous charges to my credit card for an additional $94.99 (monthly). I was charged $4.95 for the item and thought that was it. When I noticed the additional charge of $94.99 on my credit card the next month, I called to dispute the charge and put my card on hold as it was about the time they would charge it again, as they did try. All the while, I only received the one little jar of eye cream with no literature, explanation of the "subscription" I apparently joined nor other product options....not to mention no further shipments of product! This company has the nerve to dispute my dispute and have submitted falsified paperwork to my credit card company claiming I checked off boxes and agreed to the trial subscription on line and are fighting to get the $94.99 back as well as an additional $94.99 for cancelling after my "trial" offer! Keep in mind-they never sent any information about the product other than what is on the jar (that does not mention 2 stages), no packing slip, or subscription advisement. This is a scam!
My wife was scammed over a weight loss supplement so I called on the phone to cancel my free trial. They put a charge on my credit card anyways and when I called again to ask why they told me they have no record of my phone call. How convienient.. They offered a partial refund. Original charge 99.99, refund amount 24.95...
This company charged my credit card without my authorization. somehow, products were order throught a trial period to be shipped to me, and because all of my information was submitted to this company, I had no way of disputing the charges. so I contacted them to reship the items that I never received so that I can see what this product was all about that cost so much and was charged to my credit card that someone else might have received. Mike employee #107 he claimed to be the supervisor, he answers the calls all the time and could not rectify my problem or resend me the products I never receive. He stated to me to contact my post office and file a dispute. A dispute on what?....I never received items period. Do not do business with this company. We all know, that business items are insured in case of something happening with shipment, and a good busines will have no problem resending the items purchased and then doing an investigation themselves.
I never received the product on top of canceling before the trial period and my card was still charged and because I didn't actually order the product, but they had all of my information I couldn't dispute it with my bank...
L'Envi is a company that has wrinkle creme product, I purchased their trial size with a 4.95 shipping Paid for the shipping! I just reeived my new credit card bill and I was charged for 3 of the products which I did not receive. I called them and they told me that I didn't cancel in time so they charged me for the only product I received the full price of 94.99$ I called them right away and told them I was NOOT satisfied with their product and I wished to cancel. They said I had exceeded the time for the free product and I was furious. The rep said he could take 47.50 off. I agreed. The statement that came was for 169.83$ Needless to say I called them today 4-30-2016 and asked what was going on 2 times they hung up on me the 3rd they said I needed to contact them via the email
L'Envi Product is a wrinle crem product. Un fortunaley it didn't wok for me.
I contacted the company and told them I was not satisfied and please ancel my order
Basically they told me too bad I would have to pay the full price of 94.99$ I told them his was not acceptibale.
The rep told me he could take off 47.50 from this order of ONE jar of their product I told them o.k.
I just received my new statement from my credit card co they have cahrged me fo 3 jars including the 47.50$ they have refunded me the charge was 169.83$
I have tried calling their C.S.# they hung up on me 2 times the 3rd time I called they said contact our C.S dept via Email.
The Lenvi company charged my account $95 and another $95 after they confirmed my cancelation, refused to give my money back and never sent the skin care products!
L`Envi is a ripoff company, they sell you a sample, then charge you outrageous amounts. When asking for a refund, was told they can't do that, cause I didn't call in 14 days to cancel. I never saw that disclaimer. I asked for a supervisor, they claimed that they have none!
L`Envi is a ripoff company, they sell you a sample, then charge you outrageous amounts. When asking for a refund, was told they can't do that, cause I didn't call in 14 days to cancel. I never saw that disclaimer. I asked for a supervisor, they claimed that they have none!
L'Envi Reviews
I placed an order for an eye cream for $4.95. A few hours later, I was called to be informed that the eye cream was a 2 stage process. I was immediately concerned and told the man I only wanted the item I order regardless of the 2 stage and to only charge me for that item. I was never informed of a subscription, trial offer or continuous charges to my credit card for an additional $94.99 (monthly). I was charged $4.95 for the item and thought that was it. When I noticed the additional charge of $94.99 on my credit card the next month, I called to dispute the charge and put my card on hold as it was about the time they would charge it again, as they did try. All the while, I only received the one little jar of eye cream with no literature, explanation of the "subscription" I apparently joined nor other product options....not to mention no further shipments of product! This company has the nerve to dispute my dispute and have submitted falsified paperwork to my credit card company claiming I checked off boxes and agreed to the trial subscription on line and are fighting to get the $94.99 back as well as an additional $94.99 for cancelling after my "trial" offer! Keep in mind-they never sent any information about the product other than what is on the jar (that does not mention 2 stages), no packing slip, or subscription advisement. This is a scam!
My wife was scammed over a weight loss supplement so I called on the phone to cancel my free trial. They put a charge on my credit card anyways and when I called again to ask why they told me they have no record of my phone call. How convienient.. They offered a partial refund. Original charge 99.99, refund amount 24.95...
This company charged my credit card without my authorization. somehow, products were order throught a trial period to be shipped to me, and because all of my information was submitted to this company, I had no way of disputing the charges. so I contacted them to reship the items that I never received so that I can see what this product was all about that cost so much and was charged to my credit card that someone else might have received. Mike employee #107 he claimed to be the supervisor, he answers the calls all the time and could not rectify my problem or resend me the products I never receive. He stated to me to contact my post office and file a dispute. A dispute on what?....I never received items period. Do not do business with this company. We all know, that business items are insured in case of something happening with shipment, and a good busines will have no problem resending the items purchased and then doing an investigation themselves.
I never received the product on top of canceling before the trial period and my card was still charged and because I didn't actually order the product, but they had all of my information I couldn't dispute it with my bank...
L'Envi is a company that has wrinkle creme product, I purchased their trial size with a 4.95 shipping Paid for the shipping! I just reeived my new credit card bill and I was charged for 3 of the products which I did not receive. I called them and they told me that I didn't cancel in time so they charged me for the only product I received the full price of 94.99$ I called them right away and told them I was NOOT satisfied with their product and I wished to cancel. They said I had exceeded the time for the free product and I was furious. The rep said he could take 47.50 off. I agreed. The statement that came was for 169.83$ Needless to say I called them today 4-30-2016 and asked what was going on 2 times they hung up on me the 3rd they said I needed to contact them via the email
L'Envi Product is a wrinle crem product. Un fortunaley it didn't wok for me.
I contacted the company and told them I was not satisfied and please ancel my order
Basically they told me too bad I would have to pay the full price of 94.99$ I told them his was not acceptibale.
The rep told me he could take off 47.50 from this order of ONE jar of their product I told them o.k.
I just received my new statement from my credit card co they have cahrged me fo 3 jars including the 47.50$ they have refunded me the charge was 169.83$
I have tried calling their C.S.# they hung up on me 2 times the 3rd time I called they said contact our C.S dept via Email.
What a scam I need resolve. Thank you
The Lenvi company charged my account $95 and another $95 after they confirmed my cancelation, refused to give my money back and never sent the skin care products!
L`Envi is a ripoff company, they sell you a sample, then charge you outrageous amounts. When asking for a refund, was told they can't do that, cause I didn't call in 14 days to cancel. I never saw that disclaimer. I asked for a supervisor, they claimed that they have none!
L`Envi is a ripoff company, they sell you a sample, then charge you outrageous amounts. When asking for a refund, was told they can't do that, cause I didn't call in 14 days to cancel. I never saw that disclaimer. I asked for a supervisor, they claimed that they have none!