I ordered a "free sample" of L'Amour Ageless Face Creme and Ageless Eye Serum from an online advertisement. All I needed to do was pay shipping and handling ($4.95?) There was no indication on the free sample order page that I was signing up for any "program". The samples arrived but I never opened them. Then each month more shipments arrived and my credit card was charged $89.79 and $87.97 for each item. There was no paperwork included with any of the shipments.... no receipt or return info. Just a PO Box address on the shipping label: PO Box 23815, St Petersburg, FL 33742.
I finally called the phone number on my credit card statement and asked what was going on. The guy told me that I had signed up for a monthly shipment contract for both products. I denied this and told him to terminate any further shipments and that I wanted to know how to return the items for credit since I had never ordered them.
He refused to give me any info and said that once the items had been billed and shipped they were non refundable and could not be returned.
I am having difficulty finding any contact info for the company (big surprise!!) but I will continue to try to return and get a refund.
The phone numbers that were on my credit card statement were 855-201-9296 and 855-389-9699 listed as being in Utah.
I used my CC for a trial order. The next month I received two unsolicited boxes, one with L’amour Ageless Face Cream 30 ml and one with L’amour Ageless Eye Serum 15 ml. The next month, two more boxes.
I can tell you to call 855-247-4268. This # was on my cc receipt for the SOI*Beautycare billing. There is another # for ther other charge, but the Rep saw both charges and he said he will credit me 100% for all 4 charges & cancel future billings, 5-7 days to appear. We'll see. Otherwise, my CC company said they will change my CC# and consider those 4 charges disputed.
Be aware the script the call center uses will have the Rep offering you a 30% discount, then 50%. Tell them you want a 100% credit as the orders are unsolicited. I offered to return all 4 bottles as I won't use them as the trial product didn't have any effect. He said I to keep them.
L'Amour Reviews
I ordered a "free sample" of L'Amour Ageless Face Creme and Ageless Eye Serum from an online advertisement. All I needed to do was pay shipping and handling ($4.95?) There was no indication on the free sample order page that I was signing up for any "program". The samples arrived but I never opened them. Then each month more shipments arrived and my credit card was charged $89.79 and $87.97 for each item. There was no paperwork included with any of the shipments.... no receipt or return info. Just a PO Box address on the shipping label: PO Box 23815, St Petersburg, FL 33742.
I finally called the phone number on my credit card statement and asked what was going on. The guy told me that I had signed up for a monthly shipment contract for both products. I denied this and told him to terminate any further shipments and that I wanted to know how to return the items for credit since I had never ordered them.
He refused to give me any info and said that once the items had been billed and shipped they were non refundable and could not be returned.
I am having difficulty finding any contact info for the company (big surprise!!) but I will continue to try to return and get a refund.
The phone numbers that were on my credit card statement were 855-201-9296 and 855-389-9699 listed as being in Utah.
Feel free to call and complain for me.
I used my CC for a trial order. The next month I received two unsolicited boxes, one with L’amour Ageless Face Cream 30 ml and one with L’amour Ageless Eye Serum 15 ml. The next month, two more boxes.
I can tell you to call 855-247-4268. This # was on my cc receipt for the SOI*Beautycare billing. There is another # for ther other charge, but the Rep saw both charges and he said he will credit me 100% for all 4 charges & cancel future billings, 5-7 days to appear. We'll see. Otherwise, my CC company said they will change my CC# and consider those 4 charges disputed.
Be aware the script the call center uses will have the Rep offering you a 30% discount, then 50%. Tell them you want a 100% credit as the orders are unsolicited. I offered to return all 4 bottles as I won't use them as the trial product didn't have any effect. He said I to keep them.