I am running a Kickstarter campaign and bought into their empty promises to use their software, databases and marketing plans to fund my company. First, their instructions for using their Facebook and Twitter programs didn't match the actual sites and when I was finally able to download their target lists, the data was from 2018 and didn't meet the requirements of either site to be usable. When I contacted them for help, I received generic bot answers and a response that I should hear from someone within a few HOURS.
The responses just sent me further and further on a wild goose chase. I should have been more obervant when my credit card company put a hold on my card after I made this purchase. I spent an entire day trying to get their .csv files and Twitter API campaigns to work. They take your money and DO NOTHING. They are preying on small businesses and entrepreneurs by trying to sell old date and defunct programs. They are counting on the people who pay and never log in to find out that this crap DOES NOT WORK. It's all a LIE.
I bought $200 facebook custom audiecne for one month. I spent hundreds of dollars on ads and got zero leads which means that their list is not authentic. I was charged for the second month so I tried calling their line and every time I was sent to automatic voicemail saying all lines are busy.
That lead me to the conclusion they don't have a customer service representives. I tried emailing them and they responded after 7 days saying that It was too late when I canceled my subscription. I talked to Anne and tried my best to explain to her how their list doesn't work and I'm only asking for a refund for the second month but she refused to give me my refund. This is a complete rip off!
Krowdster website offers a very low quality backer directory in addition to very poor social media and PR marketing.
They have terms of no refund which they claim they cover in the "User agreement" terms, however, they wrote these terms with typos that makes this point completely unclear. I was charged for the second month for no apparent reason.
When I faced them with this mistake, they didn't reply to me and that is it.
Does anyone know how can I get my money back??
Advice, never use it, we tried every possible way in crowdfunding platforms and krowdster isn't they on of the good ones.
Krowdster deceptive, lie, cheat, steal, rude, thief, Internet. Do NOT trust them. They will say a lot of things to try and convince you to sign up for their service but then don't follow through with any of their promises.
They charged me for $499 and then stated that they would refund this charge and cancel my account if I signed upfor their full service package.
Not only did they fail to follow through on the things that they said they would do, like press releases, ad campaigns, etc... they never cancelled my monthly account as promised and then charged me again even though I cancelled it. I have been fighting it out with the credit card companies and starting a full mediation with legal proceedings and they refuse to even respond to any of my emails or calls. Do NOT do business with them. They will mess you over and just want your money.
Krowdster Reviews
I am running a Kickstarter campaign and bought into their empty promises to use their software, databases and marketing plans to fund my company. First, their instructions for using their Facebook and Twitter programs didn't match the actual sites and when I was finally able to download their target lists, the data was from 2018 and didn't meet the requirements of either site to be usable. When I contacted them for help, I received generic bot answers and a response that I should hear from someone within a few HOURS.
The responses just sent me further and further on a wild goose chase. I should have been more obervant when my credit card company put a hold on my card after I made this purchase. I spent an entire day trying to get their .csv files and Twitter API campaigns to work. They take your money and DO NOTHING. They are preying on small businesses and entrepreneurs by trying to sell old date and defunct programs. They are counting on the people who pay and never log in to find out that this crap DOES NOT WORK. It's all a LIE.
I bought $200 facebook custom audiecne for one month. I spent hundreds of dollars on ads and got zero leads which means that their list is not authentic. I was charged for the second month so I tried calling their line and every time I was sent to automatic voicemail saying all lines are busy.
That lead me to the conclusion they don't have a customer service representives. I tried emailing them and they responded after 7 days saying that It was too late when I canceled my subscription. I talked to Anne and tried my best to explain to her how their list doesn't work and I'm only asking for a refund for the second month but she refused to give me my refund. This is a complete rip off!
[Lawyer Needed!!]
Krowdster website offers a very low quality backer directory in addition to very poor social media and PR marketing.
They have terms of no refund which they claim they cover in the "User agreement" terms, however, they wrote these terms with typos that makes this point completely unclear. I was charged for the second month for no apparent reason.
When I faced them with this mistake, they didn't reply to me and that is it.
Does anyone know how can I get my money back??
Advice, never use it, we tried every possible way in crowdfunding platforms and krowdster isn't they on of the good ones.
Krowdster deceptive, lie, cheat, steal, rude, thief, Internet. Do NOT trust them. They will say a lot of things to try and convince you to sign up for their service but then don't follow through with any of their promises.
They charged me for $499 and then stated that they would refund this charge and cancel my account if I signed upfor their full service package.
Not only did they fail to follow through on the things that they said they would do, like press releases, ad campaigns, etc... they never cancelled my monthly account as promised and then charged me again even though I cancelled it. I have been fighting it out with the credit card companies and starting a full mediation with legal proceedings and they refuse to even respond to any of my emails or calls. Do NOT do business with them. They will mess you over and just want your money.