I signed an agreement with Kreative, LLC in July of 2019 and paid $15,500.00. Over the next several months Kreative asked me to pay approximately $9,000.00 for their marketing program which was never mentioned to me within the first 3 months.
I did not start the marketing program until the end of October 2019. In addition to this Kreative, LLC charged an additional $98.00 per month but would never tell me what this payment was for (other than marketing) after I repeatedly asked the marketing team. Kreative continued to call asking for more money to help with my website but I declined.
Essentially, Kreative set me up for failure from day one. They continued to control my website business I had with them. A person named Tony Anderson initially sold me on this expensive program with approval from Aaron Diamond. Many promises made but not many delivered.
Kreative has not been transparent with me the entire time. Most, if not all of their employees do not have a phone extension. You call a number and never know who will answer the phone. Furthermore, I would call and leave a message without ever receiving a return call. I've even had a person (Kurt) hang up on me because I would not agree to paying additional fees for him to work on my website.
After 6 months into working on my website and having to deal with the corruption I had a nervous breakdown. This was absolutely the worst experience of my life! A Trying to work with Kreative was extremely difficult. Everyone there is very elusive.
Kreative has several successful customers but most have a team of employees to work on their site. I am experienced in website design and have created a few successful websites as a freelance web designer so I have some knowledge in this field.
Each day I experience disappointment with Kreative. I have learned that working with Kreative requires more than one person but they won't tell you this. They gladly take your money and you are left to do all the work with minimum help.
I can't say enough about the horrible experience I had with this company.
I received many calls before I got sucked in to purchasing their website, I ask 3 times if this would be the only charge, Per Travis that is the only charge, Not true 5 months later After a hard sell from Aman.. I got scammed into another $2070 for being able to use the site on cell phones,
I am already paying for marketing, and $60 a month which I was told I already had marketing , but then was informed I only had a couple of pages I needed more. At this point I wanted to know why they can not pull up my site on cell phones
I purchased the site in June, this is April and up until a week ago I realized their software can not do what we need, I still have not be able to launch the website due to marketing and entering meta tags, We are paying monthly but we have to enter all of the meta tags manually, the software does not have a import , on the Category side.
We have to do all the research for the ad words the software does not alphabetize the states or categories, it took 4 months to get all that correct.
We are at 10 months and still working with a marketing tech, I told them this isn't going to work for us, over $5000 and monthly fees, your software will take us hours to be able to put what we need, I have also paid help to do the additional work. I ask for a refund since never launched the site.
But I kinda knew from their contract no refunds written over and over, so then I ask for the last $2070 I paid that was for extra marketing and cell phones to access the site,
Thinking that would be the right thing for them to do, since the site isn't set up for cell phones to look up. No and now I am trying to get out of the contract,
It is 2 yrs and since I never had my site up and running I want out of the contract, I am so upset that I fell for their lies and what a con job, I hope this helps someone else to not get scammed into this expense this was charged and will take me 3 yrs to pay off.
I wanted this site to work more than anything I have planned for this for 3 years, on how I would set it up, I am so disappointed. that they could do this to someone, I know it isn't us because we have worked on 2 Godaddy sites, and this
is so much manual work that we never would have been able to get it loaded.I was told I can have as many categories and states that I wanted, so we had 41 categories and 50 states per category , and for the marketing we had to manually load meta tags and description and title per category and per state, so we dropped half our categories and still have hours of work.
It is a monumental task to enter all the data manually, The Customer service kept taking the payment out of the wrong account for months,I could go on and on.
I only worked with them on marketing, as my store was being hosted elsewhere. But I have realized I am paying for nothing. They are telling me it is because they do not host my store (I am with Volusion) and that if I move my store to them it will be better.
I told them I cannot put any money into this, and they said they would do it for free??? WHY, I asked? And was told they do not want an unhappy customer.....
So part of me says I have nothing to lose, the other part says get out while you can....
Was wondering if you got anywhere with this, and any other info you can share....
KREATIVE Reviews
I signed an agreement with Kreative, LLC in July of 2019 and paid $15,500.00. Over the next several months Kreative asked me to pay approximately $9,000.00 for their marketing program which was never mentioned to me within the first 3 months.
I did not start the marketing program until the end of October 2019. In addition to this Kreative, LLC charged an additional $98.00 per month but would never tell me what this payment was for (other than marketing) after I repeatedly asked the marketing team. Kreative continued to call asking for more money to help with my website but I declined.
Essentially, Kreative set me up for failure from day one. They continued to control my website business I had with them. A person named Tony Anderson initially sold me on this expensive program with approval from Aaron Diamond. Many promises made but not many delivered.
Kreative has not been transparent with me the entire time. Most, if not all of their employees do not have a phone extension. You call a number and never know who will answer the phone. Furthermore, I would call and leave a message without ever receiving a return call. I've even had a person (Kurt) hang up on me because I would not agree to paying additional fees for him to work on my website.
After 6 months into working on my website and having to deal with the corruption I had a nervous breakdown. This was absolutely the worst experience of my life! A Trying to work with Kreative was extremely difficult. Everyone there is very elusive.
Kreative has several successful customers but most have a team of employees to work on their site. I am experienced in website design and have created a few successful websites as a freelance web designer so I have some knowledge in this field.
Each day I experience disappointment with Kreative. I have learned that working with Kreative requires more than one person but they won't tell you this. They gladly take your money and you are left to do all the work with minimum help.
I can't say enough about the horrible experience I had with this company.
I received many calls before I got sucked in to purchasing their website, I ask 3 times if this would be the only charge, Per Travis that is the only charge, Not true 5 months later After a hard sell from Aman.. I got scammed into another $2070 for being able to use the site on cell phones,
I am already paying for marketing, and $60 a month which I was told I already had marketing , but then was informed I only had a couple of pages I needed more. At this point I wanted to know why they can not pull up my site on cell phones
I purchased the site in June, this is April and up until a week ago I realized their software can not do what we need, I still have not be able to launch the website due to marketing and entering meta tags, We are paying monthly but we have to enter all of the meta tags manually, the software does not have a import , on the Category side.
We have to do all the research for the ad words the software does not alphabetize the states or categories, it took 4 months to get all that correct.
We are at 10 months and still working with a marketing tech, I told them this isn't going to work for us, over $5000 and monthly fees, your software will take us hours to be able to put what we need, I have also paid help to do the additional work. I ask for a refund since never launched the site.
But I kinda knew from their contract no refunds written over and over, so then I ask for the last $2070 I paid that was for extra marketing and cell phones to access the site,
Thinking that would be the right thing for them to do, since the site isn't set up for cell phones to look up. No and now I am trying to get out of the contract,
It is 2 yrs and since I never had my site up and running I want out of the contract, I am so upset that I fell for their lies and what a con job, I hope this helps someone else to not get scammed into this expense this was charged and will take me 3 yrs to pay off.
I wanted this site to work more than anything I have planned for this for 3 years, on how I would set it up, I am so disappointed. that they could do this to someone, I know it isn't us because we have worked on 2 Godaddy sites, and this
is so much manual work that we never would have been able to get it loaded.I was told I can have as many categories and states that I wanted, so we had 41 categories and 50 states per category , and for the marketing we had to manually load meta tags and description and title per category and per state, so we dropped half our categories and still have hours of work.
It is a monumental task to enter all the data manually, The Customer service kept taking the payment out of the wrong account for months,I could go on and on.
did you ever work this out?
I only worked with them on marketing, as my store was being hosted elsewhere. But I have realized I am paying for nothing. They are telling me it is because they do not host my store (I am with Volusion) and that if I move my store to them it will be better.
I told them I cannot put any money into this, and they said they would do it for free??? WHY, I asked? And was told they do not want an unhappy customer.....
So part of me says I have nothing to lose, the other part says get out while you can....
Was wondering if you got anywhere with this, and any other info you can share....