I bought a car from them about 4 months ago. A 2006 chevy impala, and i was told that this car came with a warranty provided from the lender. ETHOS GROUP was the name on the contract. As a first time car buyer i was nieve. I have had the car for three months now and the water pump went out. I took it in under the impression the it was under warranty, but ethos group denied my claim. So i tried to camcel the warranty to see if i could get my payment lowered and they told me no that it was all invlusive in the final sales amount. I would never go back here to buy another car. After much reaseach i find that im paying 3 times the kelly blue book value for my car and i am not out of pocket 700 dollars in repairs 2 months in to buying the car.
On behalf of the company, I would like to apologize to the customer in which this has occurred too.
We are not an in house finance dealership. We just can not make up prices and the lenders accept them. Financing is not that easy.
They always decide what price to sell every car we sell based on the approval they are willing to offer a customer.
Each person situation is different making everyone's approval different. No dealership in America can guarantee a car will not have an issue, therefore, warranties are offered. We sell pre-owned units with warranties available by most lenders NOT BY US. They handle the most expensive items, like the engine and transmission. To some of these warranty companies, water pumps are considered a wear and tear item. Unfortunately, we never received call pertaining this matter, we only discovered a review online about it. If you have any questions or concerns please contact me at anytime. ( 469) 952-1333 Roderick.
Krazycardeals.com Reviews
I bought a car from them about 4 months ago. A 2006 chevy impala, and i was told that this car came with a warranty provided from the lender. ETHOS GROUP was the name on the contract. As a first time car buyer i was nieve. I have had the car for three months now and the water pump went out. I took it in under the impression the it was under warranty, but ethos group denied my claim. So i tried to camcel the warranty to see if i could get my payment lowered and they told me no that it was all invlusive in the final sales amount. I would never go back here to buy another car. After much reaseach i find that im paying 3 times the kelly blue book value for my car and i am not out of pocket 700 dollars in repairs 2 months in to buying the car.
reply to the previous person from roderick dorsey
On behalf of the company, I would like to apologize to the customer in which this has occurred too.
We are not an in house finance dealership. We just can not make up prices and the lenders accept them. Financing is not that easy.
They always decide what price to sell every car we sell based on the approval they are willing to offer a customer.
Each person situation is different making everyone's approval different. No dealership in America can guarantee a car will not have an issue, therefore, warranties are offered. We sell pre-owned units with warranties available by most lenders NOT BY US. They handle the most expensive items, like the engine and transmission. To some of these warranty companies, water pumps are considered a wear and tear item. Unfortunately, we never received call pertaining this matter, we only discovered a review online about it. If you have any questions or concerns please contact me at anytime. ( 469) 952-1333 Roderick.