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report scam| Country | United States |
| State | Alabama |
| Website | http://kratomcrazy.com |
I filled out my order online, and used credit card as payment. I received a phone text stating: UNIPAGOS >> Kratom Crazy is requesting a payment of $**** , and to use the code ***** to verify your payment..
It wouldn't go through. Over the course of 6 hours, I was sent 3 more texts with different codes. My payment was never verified.
I called Kratom Crazy 3 times during their supposed business hours. Was forced to leave a message. It's now been one week and they have not responded.
I worked with Kratom Crazy this company in the past with no problems. However the new owners required my debit card and birthday which i thought odd but gave anyway as well as a new payment system which was suppposable secure. I was even given a confirmation and tracking number of USPS,so whem I called USPS it was explained to me the company never sent package to USPS.I tried every attempt to get a hold of someone but was ghosted.No money returned or merchandise delivery. Beware Of Kratom Crazy.
They sell kratom. i've familiar with kratom and have used it for two years. most vendors are good. this one's product didn't do anything it's supposed to do. it's a ripoff. i want to return product and need their return address for a refund of my $95.00. they will not communicate with me. i've called customer service and left message. i have sent them 2 emails. they have yet to respond.
I placed my first order with this company, thinking I was making a good choice. All I can say is BEWARE! They strategically put “approximate” next to the # of capsules you think you are purchasing, when in fact you are shorted not a few, but hundreds. I ordered the “approx 1680” capsules, and when I counted them it was only like 1400. Not to mention, they marked 2000 count on the bag? There are many other companies out there that sell Kratom at a great price, and won’t rip you off. They refused to send me what they shorted me, rather I needed to return the item, and conveniently I was told now they are “out” of the Maeng Da capsules. is Where does this leave me now? Who does this??? If you want an honest company, with good customer service, DO NOT, I repeat, DO NOT order from these people.
I purchased 1kg of kratom online ($150) from a company called kratomcrazy.com with a 100% full money back guarantee. What was shipped to me was not Kratom. It was more like sawdust. I had a very difficult time reaching someone with the company to start a return. Finally I got an email from them with an address of where to send the package. The adress they gave me was a residential adress with an apartment number. The email adress also said that although the "satisfaction guarantee" stated that my shipping costs would be covered, that is no longer their policy. Sucks, but I sent the package back anyway in hopes of getting my $150 back. Needless to say, after I mailed the package I never got credited back and nobody will respond to my emails. $150 lost forever....
I had watch kratom in bulk from Kratom crazy and received a bag it looks like sand. I had previously purchased the same thing a couple months prior and received actual kratom. Did you bag was literally like sand. It did not look or feel like Kratom at all. I was very upset at the situation. I tried to contact the company several times and they refused to reply to any of them. They promise 100% guarantee and they lied. I still have the bag of Kratom. Or so-called kratom. It has been about two or three months without any response from them. I am not one to complain about anything but this upset me very much. And they lied on their advertisements.
I placed an order for 500 grams of Green Maeng Da. When I received my order it was not what I ordered. I immediately contacted customer service to explain my issue and got a response explaining that what I got was correct. Then they blocked my email. Total rip off!
I placed my first order with this company, thinking I was making a good choice. All I can say is BEWARE! They strategically put “approximate” next to the # of capsules you think you are purchasing, when in fact you are shorted not a few, but hundreds. I ordered the “approx 1680” capsules, and when I counted them it was only like 1400. Not to mention, they marked 2000 count on the bag? There are many other companies out there that sell Kratom at a great price, and won’t rip you off. They refused to send me what they shorted me, rather I needed to return the item, and conveniently I was told now they are “out” of the Maeng Da capsules. is Where does this leave me now? Who does this??? If you want an honest company, with good customer service, DO NOT, I repeat, DO NOT order from these people.