I would like to say something good about this company. I had the utmost faith in them upon meeting the inspector that came first adn then the packers in Junction City. They seemed nice, professional and personable. Seemed... My Husband is in the Army So they were hired by the army to move us from Fort Riley Kansas to Fort Lewis in Washington. We were told that a crew of packers would come in the first day and it would take only a couple of hours since we had pre organized and had everything ready to go. Besides we did not have a lot of things compared to many moves. The inspector also told us that we would ahve the latest delivery date of the 7th of August. They packed us out on the 21st and 22nd of July. On the packing day two ladies showed up...2. I asked them if anyone else would be coming and they immediately told me oh yes they will have at least one more but likely two more come help. We walked them through everything showing them what to pack and what to leave alone, because they packed and loaded over the course of two days, we had to spend the night in the house after packing. We asked that they leave the televisions, cable (dish network equipment that we did not own) beds, a pile of things in the entryway of our home (my husbands laptop and his military clothing needed) and a certain closet and bathroom in the master bedroom where we were staging things that would come with us in our personal vehicle. As the day went on we kept having to go remind one of the packers to please not pack these items and pack everything else. I had to stop her and remove some of my medical equipment and my sons diaper bag and entire box of diapers myself. We thought it was taking an extraordinary amount of time to get what little we had to go packed. One packer upstairs and one downstairs. We were told several times the others should be here any time, so I did not call the company to complain yet. But what we were told would take only a couple hours turned into nearly an 8 hour day. We bought them lunch and drinks and were very courteous of their needs because they were there so long and frankly we felt sorry for them because their supervisor seemed to be leaving them high and dry for help. At the end of the day we went upstairs to do a walk through and to our dismay there was still a LOT of things unpacked! after 8 hours...! We were told oh don't worry this is how our company does it,
the next crew tomorrow has to pack these types of things so we leave them. All of my sons outdoor play things were left all of my gardening equipment, None of the furniture was packed, Nothing in the garage was finished. It was a real mess.. I could not make sense at all of the order things were packed and left. They said again and again that it was the way it was done. So reluctantly we signed and hoped that the packers the next day could finish the job as we were on a time limit to be out of the house and relenquish it to base housing. After they left, we again started to walk through and go on with our evening trying to get our baby ready for bath and bed when we realized that the things we had asked to be left were packed, and the things we asked to be packed were left! They had packed our personal medications, our bathroom things (including our wet washcloth from the tub the toilet scrubber wrapped with the towel that was hanging in the master bathroom. They had packed all of the dish network equipment that we again did not own, left the tvs as requested but packed all the cords( I guess I had faield to feel the need to mention that cords should be left also)?? Packed all of the clothes that we asked to be left alone and left the clothes in another closet that we wanted packed. The first order of business was that we had to locate the dish network equipment.. we started opening boxes upstairs to find that otherwise we would have been charged for it. As we were opening boxes we were again flabbergasted at the packing or lack there of. There was no order whatsoever to the packing, the labeling on the outside was non existent and confusing at best. One box had nothing more than two small items with a ton of paper. So we had to open pretty much every box upstairs in order to find the equipment, and it was in a box labeled dog beds with a pillow wrapped in paper and other random items, we found a rubber tip off of a door stopper wrapped in paper lots of paper....
We were up until almost 1 am trying to locate just the cable equipment. We were just panicked, we had to then start to try to pull enough clothes out for ourselves and our baby to make the trip with. We then realized that they had not even bothered to really pack our clothes at all, they merely shoved them into our dressers, and put a piece of paper on top and closed the drawer. By the time were were done just finding clothes it was almost 3 am and we were overwhelmed and exhausted so we went to sleep, knowing the second crew would come at 8. We woke the next morning at 6 to get ready for the movers to come again and help us straighten all the mess out. We called and left a complaint with the Army Liason that we were very concerned how it was going, we were not able to track our belongings. They had not identified which crate they packed our computers in nor any other sensative items. We also tried to put in a call to the moving company directly, buit got no answer, nor a machine (what company has no answering service I thought) When they arrived we explained that we had to open everything, and why and that there was so much left unpacked. They said that they first crew was in fact supposed to pack everything but not to worry they would get it done and sorted out. They seemed so sure that we felt like we didnt need to call teh comapy again because they would handle it all. So sets off the second day of a VERY long day of packing. Although this time there was a larger crew (6-7) there was also more work than I think they anticipated because of the poor packing the prior day. They began looking over the boxes so that we could re-close them. We were still looking for clothes and medications we needed to take even at this stage. There was just nothing to be done at this point but hope and pray that it was all going to be ok. At any rate the movers split up, one went to the garage, several went upstairs and yet others started loading what was packed. We went over again the do not disturb areas and did our best to follow and watch all the while cleaning the house as we had to turn it back into housing the next morning very early. We again bought this crew lunch as they were there longer than anticipated.
At close to the end of the loading my husband made the comment that his laptop bag was not there where he left it, nor were his uniforms We asked what had happened and we were told a box that the original laptop box (1500.00 dollar alienware) was closed and laptop was written actoss the security box tape so it was in there because that was policy for packing a high value item. It had been loaded and was not able to be located as almost all the crates on the truck were hammered shut at this point. But assured us it was indeed on the truck and was indeed intact. I was worried of course but there was nothing I could do besides take their word. And they again seemed so nice and honest. Finally at 3 o clock in the afternoon they were close to being done I had given lots of things away to them that I could not take with me because they had a van there with the moving truck they were placing items in there that I had given them. We were pretty mad at this point because there were STILL items left that I had wanted to take (my water hose adn gardening tools among other things) they left paper and boxes in my garage, carpet protector plastic in my livingroom that had to be disposed of, boxes in my upstairs closet and still packing paper in another bedroom. We spent the remainder of that evening cleaning the house and disposing of their trash at 7 pm we were again exhausted and we left on our way to the hotel. the next morning We quickly finished the task of cleaning the house and at this point were WAY behind schedule, and honestly did not have time to think about what had happened. We had a very long trip ahead and had to get moving.
Fast forward to Washington. We were called by a company rep who informed us that it would be at least the 14th before they could get to our things. We protested because we were living in the house with nothing because we had been told the 7th was the latest possible date for delivery. She was very nice but un waivering in her timeline, said that they were just overbooked and too busy to get it there as promised. We went out and rented 2 beds and a couch that very day(the 5th). Costing us over 100 dollars because she assured us nothing could be done before the 14th. The very next afternoon (the 6th) Another lady called and asked if we could take delivery early on the 7th with confusion but elation I agreed because we wanted our things but was now out the 100 dollars for the furniture. The next morning they arrived. The unloaders were very nice guys. They were almost appologetic about what they were seeing unpacking things. Things were unlabled, mislabled, missing. My couch was clearly dropped or packed badly and has a broken board inside visibly poking out from the back of the couch, my king bed footboard is cracked and lost the varnish on two places the size of a dime, my office chair has a hole in the leather on the back. and worst of all my husbands laptop is not here!! We unpacked every single box to make sure. The original laptop box did indeed arrive with the tape on and laptop written in, the only problem is the box is empty. My husbands laptop, carrying bag, 80 dolalr gaming mouse are all missing, Along with my steam carpet cleaner and a few other minor things. Several boxes were crushed and damaged and other minor things like my sentsy warmers were broken. You can almost expect that sort of damage. but to steal intentionally??? Which is clearly what someone did. They took the laptop bag and taped up the box to make it seem it had been packed. We found Everything else that had been in that (do not disturb) pile, my husbands uniforms, the boots, the cable router, all packed into two boxes the laptop bag missing laptop inside.
I am livid and heartbroken to say the least. We have so many valuable things on that computer, pictures of our sons birth, life. Videos of the same. Pictures of his deployments, his military records all scanned in. . Irreplaceable things.. Not to mention the value of the laptop alone. And we have no idea who stole it weather it was the first or second crew. And call me partial but to do it to a soldier? Thats low. We were so nice to them all. and so generous. I have tried to call the company several times and again no answer I will keep trying as it was friday saturday and sunday I have been calling. Next call to the police department to report the theft. As for now Steer clear there is a theif at King's Moving and storage in Junction City. To be continued.
Kings Moving & Storage Reviews
I would like to say something good about this company. I had the utmost faith in them upon meeting the inspector that came first adn then the packers in Junction City. They seemed nice, professional and personable. Seemed... My Husband is in the Army So they were hired by the army to move us from Fort Riley Kansas to Fort Lewis in Washington. We were told that a crew of packers would come in the first day and it would take only a couple of hours since we had pre organized and had everything ready to go. Besides we did not have a lot of things compared to many moves. The inspector also told us that we would ahve the latest delivery date of the 7th of August. They packed us out on the 21st and 22nd of July. On the packing day two ladies showed up...2. I asked them if anyone else would be coming and they immediately told me oh yes they will have at least one more but likely two more come help. We walked them through everything showing them what to pack and what to leave alone, because they packed and loaded over the course of two days, we had to spend the night in the house after packing. We asked that they leave the televisions, cable (dish network equipment that we did not own) beds, a pile of things in the entryway of our home (my husbands laptop and his military clothing needed) and a certain closet and bathroom in the master bedroom where we were staging things that would come with us in our personal vehicle. As the day went on we kept having to go remind one of the packers to please not pack these items and pack everything else. I had to stop her and remove some of my medical equipment and my sons diaper bag and entire box of diapers myself. We thought it was taking an extraordinary amount of time to get what little we had to go packed. One packer upstairs and one downstairs. We were told several times the others should be here any time, so I did not call the company to complain yet. But what we were told would take only a couple hours turned into nearly an 8 hour day. We bought them lunch and drinks and were very courteous of their needs because they were there so long and frankly we felt sorry for them because their supervisor seemed to be leaving them high and dry for help. At the end of the day we went upstairs to do a walk through and to our dismay there was still a LOT of things unpacked! after 8 hours...! We were told oh don't worry this is how our company does it,
the next crew tomorrow has to pack these types of things so we leave them. All of my sons outdoor play things were left all of my gardening equipment, None of the furniture was packed, Nothing in the garage was finished. It was a real mess.. I could not make sense at all of the order things were packed and left. They said again and again that it was the way it was done. So reluctantly we signed and hoped that the packers the next day could finish the job as we were on a time limit to be out of the house and relenquish it to base housing. After they left, we again started to walk through and go on with our evening trying to get our baby ready for bath and bed when we realized that the things we had asked to be left were packed, and the things we asked to be packed were left! They had packed our personal medications, our bathroom things (including our wet washcloth from the tub the toilet scrubber wrapped with the towel that was hanging in the master bathroom. They had packed all of the dish network equipment that we again did not own, left the tvs as requested but packed all the cords( I guess I had faield to feel the need to mention that cords should be left also)?? Packed all of the clothes that we asked to be left alone and left the clothes in another closet that we wanted packed. The first order of business was that we had to locate the dish network equipment.. we started opening boxes upstairs to find that otherwise we would have been charged for it. As we were opening boxes we were again flabbergasted at the packing or lack there of. There was no order whatsoever to the packing, the labeling on the outside was non existent and confusing at best. One box had nothing more than two small items with a ton of paper. So we had to open pretty much every box upstairs in order to find the equipment, and it was in a box labeled dog beds with a pillow wrapped in paper and other random items, we found a rubber tip off of a door stopper wrapped in paper lots of paper....
We were up until almost 1 am trying to locate just the cable equipment. We were just panicked, we had to then start to try to pull enough clothes out for ourselves and our baby to make the trip with. We then realized that they had not even bothered to really pack our clothes at all, they merely shoved them into our dressers, and put a piece of paper on top and closed the drawer. By the time were were done just finding clothes it was almost 3 am and we were overwhelmed and exhausted so we went to sleep, knowing the second crew would come at 8. We woke the next morning at 6 to get ready for the movers to come again and help us straighten all the mess out. We called and left a complaint with the Army Liason that we were very concerned how it was going, we were not able to track our belongings. They had not identified which crate they packed our computers in nor any other sensative items. We also tried to put in a call to the moving company directly, buit got no answer, nor a machine (what company has no answering service I thought) When they arrived we explained that we had to open everything, and why and that there was so much left unpacked. They said that they first crew was in fact supposed to pack everything but not to worry they would get it done and sorted out. They seemed so sure that we felt like we didnt need to call teh comapy again because they would handle it all. So sets off the second day of a VERY long day of packing. Although this time there was a larger crew (6-7) there was also more work than I think they anticipated because of the poor packing the prior day. They began looking over the boxes so that we could re-close them. We were still looking for clothes and medications we needed to take even at this stage. There was just nothing to be done at this point but hope and pray that it was all going to be ok. At any rate the movers split up, one went to the garage, several went upstairs and yet others started loading what was packed. We went over again the do not disturb areas and did our best to follow and watch all the while cleaning the house as we had to turn it back into housing the next morning very early. We again bought this crew lunch as they were there longer than anticipated.
At close to the end of the loading my husband made the comment that his laptop bag was not there where he left it, nor were his uniforms We asked what had happened and we were told a box that the original laptop box (1500.00 dollar alienware) was closed and laptop was written actoss the security box tape so it was in there because that was policy for packing a high value item. It had been loaded and was not able to be located as almost all the crates on the truck were hammered shut at this point. But assured us it was indeed on the truck and was indeed intact. I was worried of course but there was nothing I could do besides take their word. And they again seemed so nice and honest. Finally at 3 o clock in the afternoon they were close to being done I had given lots of things away to them that I could not take with me because they had a van there with the moving truck they were placing items in there that I had given them. We were pretty mad at this point because there were STILL items left that I had wanted to take (my water hose adn gardening tools among other things) they left paper and boxes in my garage, carpet protector plastic in my livingroom that had to be disposed of, boxes in my upstairs closet and still packing paper in another bedroom. We spent the remainder of that evening cleaning the house and disposing of their trash at 7 pm we were again exhausted and we left on our way to the hotel. the next morning We quickly finished the task of cleaning the house and at this point were WAY behind schedule, and honestly did not have time to think about what had happened. We had a very long trip ahead and had to get moving.
Fast forward to Washington. We were called by a company rep who informed us that it would be at least the 14th before they could get to our things. We protested because we were living in the house with nothing because we had been told the 7th was the latest possible date for delivery. She was very nice but un waivering in her timeline, said that they were just overbooked and too busy to get it there as promised. We went out and rented 2 beds and a couch that very day(the 5th). Costing us over 100 dollars because she assured us nothing could be done before the 14th. The very next afternoon (the 6th) Another lady called and asked if we could take delivery early on the 7th with confusion but elation I agreed because we wanted our things but was now out the 100 dollars for the furniture. The next morning they arrived. The unloaders were very nice guys. They were almost appologetic about what they were seeing unpacking things. Things were unlabled, mislabled, missing. My couch was clearly dropped or packed badly and has a broken board inside visibly poking out from the back of the couch, my king bed footboard is cracked and lost the varnish on two places the size of a dime, my office chair has a hole in the leather on the back. and worst of all my husbands laptop is not here!! We unpacked every single box to make sure. The original laptop box did indeed arrive with the tape on and laptop written in, the only problem is the box is empty. My husbands laptop, carrying bag, 80 dolalr gaming mouse are all missing, Along with my steam carpet cleaner and a few other minor things. Several boxes were crushed and damaged and other minor things like my sentsy warmers were broken. You can almost expect that sort of damage. but to steal intentionally??? Which is clearly what someone did. They took the laptop bag and taped up the box to make it seem it had been packed. We found Everything else that had been in that (do not disturb) pile, my husbands uniforms, the boots, the cable router, all packed into two boxes the laptop bag missing laptop inside.
I am livid and heartbroken to say the least. We have so many valuable things on that computer, pictures of our sons birth, life. Videos of the same. Pictures of his deployments, his military records all scanned in. . Irreplaceable things.. Not to mention the value of the laptop alone. And we have no idea who stole it weather it was the first or second crew. And call me partial but to do it to a soldier? Thats low. We were so nice to them all. and so generous. I have tried to call the company several times and again no answer I will keep trying as it was friday saturday and sunday I have been calling. Next call to the police department to report the theft. As for now Steer clear there is a theif at King's Moving and storage in Junction City. To be continued.