I purchased a vehicle from this dealership from Eugene. I had a mechanic test drive the vehicle nearly a month before purchasing and bought it by only viewing pictures and the advice of my mechanic. I knew the AC didn't work prior to purchasing it and I knew they didn't know I had a mechanic test drive it. When speaking to Andy/Jarett I was told they do a 131 point inspection on the vehicle. I was emailed this and told over the phone there were no issues found with their "inspection", should have followed my gut here, I already knew there was a problem, the AC.
A week after driving the truck, I notice the smell of fuel, gas tank leaks. They sent me and my wife on a 8hr drive with a leaking gas tank. I don't think I need to explain the danger of that. The differential was leaking oil as well. The AC was broken due to a rusted AC line. The check engine light came on for a issue with the fuel system. And both U-Joints started squealing.
I emailed them my concerns, my biggest being the leaking fuel tank, I didn't expect a perfect used vehicle. I also didn't expect them to clean off the leaking fuel and oil prior to anyone seeing the vehicle, both myself and a mechanic were fooled. They also suggested multiple times the vehicle had been checked and no issues were found. This on a 2008 Ford Ranger with 79K miles. This dealership is struggling and as one business owner to the next your reputation and customer satisfaction should be your highest priority. Using deceptive practices only works short term. I received a single response that my concerns would be brought to their sales manager and never heard a word back after 3 weeks. Oh and I almost forgot, it took them nearly 2 weeks to send me the title for the vehicle and I could not register it or legally drive it as the dealer temporary plate expired 4 days after purchase.
Now I have fixed the U joints, differential seal and fuel leak. Less than $200 in parts but a few days of my time, you would think a dealership would fix these issues prior to selling a vehicle. This place hide them and patched them up, if I wasn't mechanically inclined I would have spent over $1000.... Do not trust this dealership.
King Volvo Reviews
I purchased a vehicle from this dealership from Eugene. I had a mechanic test drive the vehicle nearly a month before purchasing and bought it by only viewing pictures and the advice of my mechanic. I knew the AC didn't work prior to purchasing it and I knew they didn't know I had a mechanic test drive it. When speaking to Andy/Jarett I was told they do a 131 point inspection on the vehicle. I was emailed this and told over the phone there were no issues found with their "inspection", should have followed my gut here, I already knew there was a problem, the AC.
A week after driving the truck, I notice the smell of fuel, gas tank leaks. They sent me and my wife on a 8hr drive with a leaking gas tank. I don't think I need to explain the danger of that. The differential was leaking oil as well. The AC was broken due to a rusted AC line. The check engine light came on for a issue with the fuel system. And both U-Joints started squealing.
I emailed them my concerns, my biggest being the leaking fuel tank, I didn't expect a perfect used vehicle. I also didn't expect them to clean off the leaking fuel and oil prior to anyone seeing the vehicle, both myself and a mechanic were fooled. They also suggested multiple times the vehicle had been checked and no issues were found. This on a 2008 Ford Ranger with 79K miles. This dealership is struggling and as one business owner to the next your reputation and customer satisfaction should be your highest priority. Using deceptive practices only works short term. I received a single response that my concerns would be brought to their sales manager and never heard a word back after 3 weeks. Oh and I almost forgot, it took them nearly 2 weeks to send me the title for the vehicle and I could not register it or legally drive it as the dealer temporary plate expired 4 days after purchase.
Now I have fixed the U joints, differential seal and fuel leak. Less than $200 in parts but a few days of my time, you would think a dealership would fix these issues prior to selling a vehicle. This place hide them and patched them up, if I wasn't mechanically inclined I would have spent over $1000.... Do not trust this dealership.