This letter was sent to corporate back in February of 2022:
This letter is to address an outstanding, prevalent, chronic and ongoing issue at the King Soopers located in the Orchard-Holly Shopping Center located at 6000 S. Holly St., Greenwood Village, Co, 80111.
On December 15, 2021, I-Mariah Markus- came into Kings Soopers at Holly to utilize their restroom and to also purchase items and other general customer utilizations. When I went into the restroom I noticed that someone was already in one of the stalls and that they were taking to “blowing it up.” As was clear in the very pronounced smell emanating out of the stall. I’m homeless and use King Soopers bathrooms and other stores a lot to be able to keep my hands clean in the face of chronic homelessness brought on by a lot of personal and private circumstances and further impeded by other impairments. It’s not a foreign thing to me.
I was washing my hands when I noticed an employee of the store walk out of the stall. It was the cleaning lady I noticed that is usually in charge of overseeing the facilities and other areas of the store, wearing gloves. And then proceeded to walk to do the door and grab-full hand-on the door handle. While shooting me the dirtiest glare she could, all without even stopping to wash her hands and proceeded to open the door and walk out. I continued washing my hands and trying to focus on what I had to do that day.
Until I noticed a second person coming out of the other stall-the assistant manager by the name of Janelle, I believe. The manager I recall has long dark brown hair and from what I can recall drives a grey subaru outback and has profiled me before in the past having even gone so far-more than three years ago-as to even follow me into the restroom just to see if I was shoplifting. Among other things that signal as clearly having nothing else of importance going on in her life to the point of having to take up an issue with me using the bathroom to wash my hands and leave water on the countertop.
I have been homeless for more than five years come September. I have had to work solely, completely, on my own, by myself 100% just to try and get back on my feet all while dealing with a severe impairing disability I have yet to even get compensation or benefits for. I have literally been waiting for nearly the last three years just to even get SSI and I am on a seven year waitlist just to even get a hearing with VA for benefits on top of that. I was enlisted in the Colorado Air National Guard for more than four years as a reservist.
I do not have so called friends anymore just from ending up homeless. I do not have family I can turn to for anything and is more of a danger to my health and safety than anything else. I have literally absolutely nothing and nobody but myself to turn too and rely on for everything. And the only means I have right now is just what I can bring in on pan handling. Add on top of that being homeless in Denver, Colorado of all places. Which can give Texas and Arizona a run for their money in terms of just how the homelessness is-atop the fact that I seriously even “get it” just even going into the park stall down the road and other places just to even try to do anything for hygiene. Gyms are just as bad for hostility and other abuse when your homeless. And other stores can get so bad at times for hostility it is almost not even worth going in some days. Hotels are only if you can afford it or are willing to “exchange” “something” “for it.” And unless you’re trespassing, utilizing one of the so called “resources” downtown, or if you have somebody you can rely on like that-options tend to be limited. And can impact a lot.
After the assistant manager came out and left. I proceeded to walk out and go take care of the stuff I had to do that day. To then happen upon seeing and overhearing the assistant manager I believe is named Janelle delegating to one of her employees to “write down,” how much water I had left on the counter. Alongside saying-at another point in time-that she is “building a case against me,” to essentially get me “axed,” from the store. For simply being homeless and using a restroom.
Since then, in the preceding six to seven months since that day-I have personally seen, witnessed and experienced the cleaning lady walk out of the stall after “blowing it up,” always while wearing plastic gloves and then going straight into cleaning or doing whatever else she does with her day. I have seen this happen upwards of more than half a dozen times so far. She never removes her gloves while she going into the stall and she never removes them even while she is exiting the stall. And it’s pretty clear that she keeps them on while in there as gloves are pretty freaking audible to hear when someone is taking them off or putting them on. The gloves are surgical and are usually meant for single use.
And never proceeds to even wash her hands after she is done in there with her gloves off or even the more gross thing of washing your hands with your gloves on. As I have seen before in other places and other stores. And she has never done either of those. This has been the case every single time I have used this store to wash my hands since that December 15, 2021 event. I recall once actually even seeing her really going to work and ensuring the cleanliness of the chicken deli counter where you can pick up heated and ready to eat chicken tenders and other hot items.
The cleaning lady in question is short-about 5’4.” Usually wears a black and white zig-zag stripped vest, never has a name tag on and also frequently likes to stand and try and intimidate me while I’m trying to wash my hands and has essentially run me out before for either what I can guess is “taking too long,” or “being in her way.”
This has all come to a head since then as the hostility and other such tensions with the store just for me being homeless and utilizing a restroom and generally just being a customer have gotten to a point where any other avenues have failed. I chose to bypass bringing this up to the management at Holly and instead address this letter to corporate just given the long list of past issues and tensions with this store and the overall general attitude that it’s been since I first started coming there more than four years ago and more so as of recently in the last year.
It may not be all that much of a personal belief to wash your hands after taking a s**t with some people but, it is a long valued and highly cherished tradition of mine-most especially in the face of crippling circumstances and other such things that have me literally waking up in the dirt more often than not.
I have no problem posting this letter to other websites or forums if need be and utilizing any and all other avenues available in regards to this or any other problems that may continue to arise.
**It should be noted that after sending this letter to corporate the mens bathroom oddly and suspiciously became “out of service” due to property damage and a rather “relieved” look on the one of the managers faces. He drives a red trio looking hatchback with a license plate titled “deception.”
Pretty sure Ive already posted reports actually in regards to this location but I guess when it comes to this place-meaning the worthless mangagment and every single staff member I can say just sitting in the Starbucks purely over the fact of me even being in there. It bears repeating. Walked in this morning after freezing out in the cold. Got to a table to warm up, charge my stuff and generally just try and keep warm and safe. Only. Literally basically at the start of the day on top of it. To seriously f**king get told that they were building a display on the table that I was using. That had absolutley nothing set up and everything strewn and unorganized on top of it. That I had to move all because they had their display case and cant have customers essentially ruining the display.
By an old, run down, cigarette reeking, cake face who is clearly expired and has absolutley no purpose even from my vantage point by the name of Robyn. After she told me that I had to move, while the table was still strewn and unorganized. She had to step back and smile and nod her head at her coworkers for what she just did. They then went on their bandwaggon trip of the homeless "he he ha ha." And to also hone in as to how much "better" she just thought the "display" looked. I switched tables and just tried focusing on whatever I could. Going off of less than four to five hours of sleep after being out in less than 20 degree weather and literally waking up with an animal turd next to my sleeping bag and smelling like the great outdoors. I did not and do not give one flying rats a*s as to anybodies attitude or anything. I tried to work and just do something with no clue as to what I can do anymore.
I started dozing off just from the lack of sleep only to be woken up not to long after by the same woman who clearly needs a life. "Um excuse me, theres no loitering in the cafe." For working on my laptop and for being homeless trying to stay out of the cold? Wow. I had no clue. And honeslty didnt and still dont care. It was after she tried coming back a third time that I really freaking had it. She tried offering me a sandwhich and acting like it wasd just the greatest thing on Earth. I didnt have much food on to even begin with but, that was the limit for me. I said, "no thanks, probably just dug it out of the trash or something, I would like it if you would leave me alone." That was the final straw. Not to long after, right as the snow storm was brewing and kicking up did I get the notice of how I couldn't "loiter," in a cafe and I had to leave at 2:30pm. Right just as the storm was starting to kick up for that day. And just before I went that way, they had to make it known too as to as to how "its not a human being." I think that about says everything.
Wow, homeless sitting outside just to charge a phone and eat a meal really quick. And for the whole f*cking 30 or so minutes of sitting outside near their f*cking gross a*s f*cking disgusting f*cking smoking area. I get the f*cking fiddler on the roof and f*cking profiled not just one but three different times from the f*cking sucker fish looking smokers and the sh*t stain a*s f*cking counter clerks!!!!
As if your f*cking smoking area is seriously anything f*cking precious when Im f*cking homeless trying to f*cking eat. Youre lucky I didnt try and take a dump and really leave you idiots something to think about!!!!!! Youve been warned!!
Dirty f*cking looks walking in the door as a homeless person trying to stay the f*ck out of subzero temperatures only to get f*cking sh*t talked about right in front of my face at 6 o'clock in the goddamn morning because what? Don't know, don't f*cking care.
As far I am f*cking concerned, you all can Go f**k Yourselves. And if you honestly f*cking think I give a d**n-you can kiss my goddamn f*cking a*s. Think Im playing try me. I promise, you wont like what you find.
Wow. Homeless and have to use a public restroom. And the f*cking employees are literally stupid enough to actually talk bad about you while you're in there at the same time they are. Thinking its actually going to accomplish something other getting reported to their manager. Yeah. I don't think so. I guess we all learned what happens when you think its okay to verbally abuse someone. Ha ha. I win.
Update******
Came in to cash a money order I had mistakenly purchased. I was looking to exchange for the value of it. The f*cking thing was purchased at a goddamn f*cking King Soopers. And to cash the money order-which came from a King Soopers-a $4 fee. Again, for a f*cking money order-that was purchased a Goddamn F*cking King Soopers. Don't think I have to spell it out for you all do I? Yeah. What do you think that means? Cant fix stupid doesnt even begin to cover it!!
Profiled just for using a public restroom to wipe my a*s. As if being displaced is a f*cking crime?
Paying customer just like everyone else, my choice and right to use whatever f*cking restroom I want. Idiots. Trust me if I wanted to steal something, you wouldn't be able to stop me.
Criminality 101- if someone is going steal or anything-they will. And no amount of deterrent is going to stop it. And if you idiots are that f*cking paranoid, why don't you put up metal detectors at your front door and your bathroom entrance? Duh.
And your f*cking Starbucks constantly profiling is a very good invitation to get told just where to put it. So please, keep pushing. I always get the last word.
King Soopers Reviews
This letter was sent to corporate back in February of 2022:
This letter is to address an outstanding, prevalent, chronic and ongoing issue at the King Soopers located in the Orchard-Holly Shopping Center located at 6000 S. Holly St., Greenwood Village, Co, 80111.
On December 15, 2021, I-Mariah Markus- came into Kings Soopers at Holly to utilize their restroom and to also purchase items and other general customer utilizations. When I went into the restroom I noticed that someone was already in one of the stalls and that they were taking to “blowing it up.” As was clear in the very pronounced smell emanating out of the stall. I’m homeless and use King Soopers bathrooms and other stores a lot to be able to keep my hands clean in the face of chronic homelessness brought on by a lot of personal and private circumstances and further impeded by other impairments. It’s not a foreign thing to me.
I was washing my hands when I noticed an employee of the store walk out of the stall. It was the cleaning lady I noticed that is usually in charge of overseeing the facilities and other areas of the store, wearing gloves. And then proceeded to walk to do the door and grab-full hand-on the door handle. While shooting me the dirtiest glare she could, all without even stopping to wash her hands and proceeded to open the door and walk out. I continued washing my hands and trying to focus on what I had to do that day.
Until I noticed a second person coming out of the other stall-the assistant manager by the name of Janelle, I believe. The manager I recall has long dark brown hair and from what I can recall drives a grey subaru outback and has profiled me before in the past having even gone so far-more than three years ago-as to even follow me into the restroom just to see if I was shoplifting. Among other things that signal as clearly having nothing else of importance going on in her life to the point of having to take up an issue with me using the bathroom to wash my hands and leave water on the countertop.
I have been homeless for more than five years come September. I have had to work solely, completely, on my own, by myself 100% just to try and get back on my feet all while dealing with a severe impairing disability I have yet to even get compensation or benefits for. I have literally been waiting for nearly the last three years just to even get SSI and I am on a seven year waitlist just to even get a hearing with VA for benefits on top of that. I was enlisted in the Colorado Air National Guard for more than four years as a reservist.
I do not have so called friends anymore just from ending up homeless. I do not have family I can turn to for anything and is more of a danger to my health and safety than anything else. I have literally absolutely nothing and nobody but myself to turn too and rely on for everything. And the only means I have right now is just what I can bring in on pan handling. Add on top of that being homeless in Denver, Colorado of all places. Which can give Texas and Arizona a run for their money in terms of just how the homelessness is-atop the fact that I seriously even “get it” just even going into the park stall down the road and other places just to even try to do anything for hygiene. Gyms are just as bad for hostility and other abuse when your homeless. And other stores can get so bad at times for hostility it is almost not even worth going in some days. Hotels are only if you can afford it or are willing to “exchange” “something” “for it.” And unless you’re trespassing, utilizing one of the so called “resources” downtown, or if you have somebody you can rely on like that-options tend to be limited. And can impact a lot.
After the assistant manager came out and left. I proceeded to walk out and go take care of the stuff I had to do that day. To then happen upon seeing and overhearing the assistant manager I believe is named Janelle delegating to one of her employees to “write down,” how much water I had left on the counter. Alongside saying-at another point in time-that she is “building a case against me,” to essentially get me “axed,” from the store. For simply being homeless and using a restroom.
Since then, in the preceding six to seven months since that day-I have personally seen, witnessed and experienced the cleaning lady walk out of the stall after “blowing it up,” always while wearing plastic gloves and then going straight into cleaning or doing whatever else she does with her day. I have seen this happen upwards of more than half a dozen times so far. She never removes her gloves while she going into the stall and she never removes them even while she is exiting the stall. And it’s pretty clear that she keeps them on while in there as gloves are pretty freaking audible to hear when someone is taking them off or putting them on. The gloves are surgical and are usually meant for single use.
And never proceeds to even wash her hands after she is done in there with her gloves off or even the more gross thing of washing your hands with your gloves on. As I have seen before in other places and other stores. And she has never done either of those. This has been the case every single time I have used this store to wash my hands since that December 15, 2021 event. I recall once actually even seeing her really going to work and ensuring the cleanliness of the chicken deli counter where you can pick up heated and ready to eat chicken tenders and other hot items.
The cleaning lady in question is short-about 5’4.” Usually wears a black and white zig-zag stripped vest, never has a name tag on and also frequently likes to stand and try and intimidate me while I’m trying to wash my hands and has essentially run me out before for either what I can guess is “taking too long,” or “being in her way.”
This has all come to a head since then as the hostility and other such tensions with the store just for me being homeless and utilizing a restroom and generally just being a customer have gotten to a point where any other avenues have failed. I chose to bypass bringing this up to the management at Holly and instead address this letter to corporate just given the long list of past issues and tensions with this store and the overall general attitude that it’s been since I first started coming there more than four years ago and more so as of recently in the last year.
It may not be all that much of a personal belief to wash your hands after taking a s**t with some people but, it is a long valued and highly cherished tradition of mine-most especially in the face of crippling circumstances and other such things that have me literally waking up in the dirt more often than not.
I have no problem posting this letter to other websites or forums if need be and utilizing any and all other avenues available in regards to this or any other problems that may continue to arise.
**It should be noted that after sending this letter to corporate the mens bathroom oddly and suspiciously became “out of service” due to property damage and a rather “relieved” look on the one of the managers faces. He drives a red trio looking hatchback with a license plate titled “deception.”
Stay posted for further updates.
Pretty sure Ive already posted reports actually in regards to this location but I guess when it comes to this place-meaning the worthless mangagment and every single staff member I can say just sitting in the Starbucks purely over the fact of me even being in there. It bears repeating. Walked in this morning after freezing out in the cold. Got to a table to warm up, charge my stuff and generally just try and keep warm and safe. Only. Literally basically at the start of the day on top of it. To seriously f**king get told that they were building a display on the table that I was using. That had absolutley nothing set up and everything strewn and unorganized on top of it. That I had to move all because they had their display case and cant have customers essentially ruining the display.
By an old, run down, cigarette reeking, cake face who is clearly expired and has absolutley no purpose even from my vantage point by the name of Robyn. After she told me that I had to move, while the table was still strewn and unorganized. She had to step back and smile and nod her head at her coworkers for what she just did. They then went on their bandwaggon trip of the homeless "he he ha ha." And to also hone in as to how much "better" she just thought the "display" looked. I switched tables and just tried focusing on whatever I could. Going off of less than four to five hours of sleep after being out in less than 20 degree weather and literally waking up with an animal turd next to my sleeping bag and smelling like the great outdoors. I did not and do not give one flying rats a*s as to anybodies attitude or anything. I tried to work and just do something with no clue as to what I can do anymore.
I started dozing off just from the lack of sleep only to be woken up not to long after by the same woman who clearly needs a life. "Um excuse me, theres no loitering in the cafe." For working on my laptop and for being homeless trying to stay out of the cold? Wow. I had no clue. And honeslty didnt and still dont care. It was after she tried coming back a third time that I really freaking had it. She tried offering me a sandwhich and acting like it wasd just the greatest thing on Earth. I didnt have much food on to even begin with but, that was the limit for me. I said, "no thanks, probably just dug it out of the trash or something, I would like it if you would leave me alone." That was the final straw. Not to long after, right as the snow storm was brewing and kicking up did I get the notice of how I couldn't "loiter," in a cafe and I had to leave at 2:30pm. Right just as the storm was starting to kick up for that day. And just before I went that way, they had to make it known too as to as to how "its not a human being." I think that about says everything.
Wow, homeless sitting outside just to charge a phone and eat a meal really quick. And for the whole f*cking 30 or so minutes of sitting outside near their f*cking gross a*s f*cking disgusting f*cking smoking area. I get the f*cking fiddler on the roof and f*cking profiled not just one but three different times from the f*cking sucker fish looking smokers and the sh*t stain a*s f*cking counter clerks!!!!
As if your f*cking smoking area is seriously anything f*cking precious when Im f*cking homeless trying to f*cking eat. Youre lucky I didnt try and take a dump and really leave you idiots something to think about!!!!!! Youve been warned!!
They tried to remove this review:
Dirty f*cking looks walking in the door as a homeless person trying to stay the f*ck out of subzero temperatures only to get f*cking sh*t talked about right in front of my face at 6 o'clock in the goddamn morning because what? Don't know, don't f*cking care.
As far I am f*cking concerned, you all can Go f**k Yourselves. And if you honestly f*cking think I give a d**n-you can kiss my goddamn f*cking a*s. Think Im playing try me. I promise, you wont like what you find.
Wow. Homeless and have to use a public restroom. And the f*cking employees are literally stupid enough to actually talk bad about you while you're in there at the same time they are. Thinking its actually going to accomplish something other getting reported to their manager. Yeah. I don't think so. I guess we all learned what happens when you think its okay to verbally abuse someone. Ha ha. I win.
Update******
Came in to cash a money order I had mistakenly purchased. I was looking to exchange for the value of it. The f*cking thing was purchased at a goddamn f*cking King Soopers. And to cash the money order-which came from a King Soopers-a $4 fee. Again, for a f*cking money order-that was purchased a Goddamn F*cking King Soopers. Don't think I have to spell it out for you all do I? Yeah. What do you think that means? Cant fix stupid doesnt even begin to cover it!!
Profiled just for using a public restroom to wipe my a*s. As if being displaced is a f*cking crime?
Paying customer just like everyone else, my choice and right to use whatever f*cking restroom I want. Idiots. Trust me if I wanted to steal something, you wouldn't be able to stop me.
Criminality 101- if someone is going steal or anything-they will. And no amount of deterrent is going to stop it. And if you idiots are that f*cking paranoid, why don't you put up metal detectors at your front door and your bathroom entrance? Duh.
And your f*cking Starbucks constantly profiling is a very good invitation to get told just where to put it. So please, keep pushing. I always get the last word.