Kids R Kids rushed to reopen the school this week, inspite of sending our emails saying they had NO Milk, NO telephones and NO working cameras (which is part of the service). They did so knowing that many families were displaced and were not working due to hurricane closures. However, they sent out an email demanding payment for the tuition that week regardless of child's attendance. When I questioned the director about enforcing such a policy at this unfortunate time, the director Ky Adams kicked my son out of the school because she said I was "being hostile" in my email. I have attached a copy of the email, while I was straightforward and blunt, I was never hostile or abusive as she claimed in her reply, (I also attached). Instead she wanted to retaliate against me for calling attention to her distasteful abuse of policy in order to take advantage of the parents who are displaced by the hurricane.
I am shocked by her response, I really expected to receive an apology, but I guess that is not how she does business. I would tell anyone to think twice about sending their child to a school that is run by such a hateful callous individual. If you complain about a business practice you don't like... she'll just kick you out!
Kids 'R' Kids International, Inc. Reviews
Kids R Kids rushed to reopen the school this week, inspite of sending our emails saying they had NO Milk, NO telephones and NO working cameras (which is part of the service). They did so knowing that many families were displaced and were not working due to hurricane closures. However, they sent out an email demanding payment for the tuition that week regardless of child's attendance. When I questioned the director about enforcing such a policy at this unfortunate time, the director Ky Adams kicked my son out of the school because she said I was "being hostile" in my email. I have attached a copy of the email, while I was straightforward and blunt, I was never hostile or abusive as she claimed in her reply, (I also attached). Instead she wanted to retaliate against me for calling attention to her distasteful abuse of policy in order to take advantage of the parents who are displaced by the hurricane.
I am shocked by her response, I really expected to receive an apology, but I guess that is not how she does business. I would tell anyone to think twice about sending their child to a school that is run by such a hateful callous individual. If you complain about a business practice you don't like... she'll just kick you out!
That is not anyway to do business.